Cisco Systems IP phone 7960 - page 8

Contents

viii

Cisco SIP IP Phone 7960 Administrator Guide

78-10497-02

GLOSSARY

INDEX

Contents

Main Page Page Page Page Page Page Page About This Guide Overview Who Should Use This Guide Objectives Organization Related Documentation Document Conventions Page xiii xiv Obtaining Documentation World Wide Web Documentation CD-ROM Ordering Documentation Obtaining Technical Assistance Cisco Connection Online Technical Assistance Center Documentation Feedback Page Product Overview What is Session Initiation Protocol? Page Components of SIP SIP Clients SIP Servers What is the Cisco SIP IP Phone 7960? Page Supported Features Page Page Supported Protocols Page Prerequisites Cisco SIP IP Phone Connections Connecting to the Network Cisco IP Phone 7960 (rear view) Connecting to Power Using a Headset The Cisco SIP IP Phone with a Catalyst Switch Getting Started with Your Cisco SIP IP Phone Initialization Process Overview Page Installing the Cisco SIP IP Phone Installation Task Summary Downloading Files to Your TFTP Server Configuring SIP Parameters Configuring SIP Parameters via a TFTP Server Configuration File Guidelines Creating the Default SIP Configuration File Page Creating the Phone-Specific SIP Configuration File Page Manually Configuring the SIP Parameters Page Configuring Network Parameters Configuring Network Parameters via a DHCP Server Manually Configuring the Network Parameters Page Connecting the Phone Cisco IP Phone 7960 (rear view) Adjusting the Placement of the Cisco SIP Phone Adjusting Phone Placement on the Desktop Mounting the Phone to the Wall Page Verifying Startup Using the Cisco SIP IP Phone Menu Interface Reading the Cisco SIP IP Phone Icons Page Customizing the Cisco SIP IP Phone Ring Types Creating Dial Plans Page Page Managing Cisco SIP IP Phones Entering Configuration Mode Unlocking Configuration Mode Locking Configuration Mode Modifying the Phones Network Settings Page Page Modifying the Phones SIP Settings Page Page Modifying SIP Parameters via a TFTP Server Modifying the Default SIP Configuration File Page Page Page Page Page Page Modifying the Phone-Specific SIP Configuration File Page Page Modifying the SIP Parameters Manually Page Page Page Setting the Date, Time, and Daylight Savings Time Page Page Page Page Page Erasing the Locally-Defined Settings Erasing the Locally-Defined Network Settings Erasing the Locally-Defined SIP Settings Accessing Status Information Viewing Status Messages Viewing Network Statistics Page Viewing the Firmware Version Upgrading the Cisco SIP IP Phone Firmware Page Performing an Image Upgrade and Remote Reboot Page A SIP Compliance with RFC-2543 Information SIP Functions SIP Methods SIP Responses 1xx ResponseInformation Responses 2xx ResponseSuccessful Responses 3xx ResponseRedirection Responses 4xx ResponseRequest Failure Responses Page Page Page Page 5xx ResponseServer Failure Responses SIP Header Fields 6xx ResponseGlobal Responses Page SIP Session Description Protocol (SDP) Usage B SIP Call Flows Call Flow Scenarios for Successful Calls Gateway-to Cisco SIP IP PhoneSuccessful Call Setup and Disconnect B-4 FigureB-1 Gateway-to-Cisco SIP IP PhoneSuccessful Setup and Disconnect PBX A SIP IP Phone IP User B User A GW1 IP Network Page Page Gateway-to-Cisco SIP IP PhoneSuccessful Call Setup and Call Hold B-8 FigureB-2 Gateway-to-Cisco SIP IP Phone CallSuccessful Call Setup and Call Hold IP SIP IP Phone User B PBX A User A GW1 IP Network Page Page Gateway to-Cisco SIP IP PhoneSuccessful Call Setup and Call Transfer AppendixB SIP Call Flows Call Flow Scenarios for Successful Calls B-12 Cisco SIP IP Phone 7960 Administrator Guide 78-10497-02 FigureB-3 Gateway-to-Cisco SIP IP Phone CallSuccessful Call Setup and Call Transfer C IP Page Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Simple Call Hold B-17 FigureB-4 Cisco SIP IP Phone-to-Cisco SIP IP Phone Simple Call Hold Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Hold with Consultation B-21 FigureB-5 Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Hold with Consultation Page Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Waiting B-26 FigureB-6 Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Waiting Page Page Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Transfer without Consultation B-32 FigureB-7 Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Transfer without Consultation Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Transfer with Consultation B-36 FigureB-8 Cisco SIP IP Phone-to-Cisco SIP IP Phone Call Transfer with Consultation Page Page Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (Unconditional) B-42 FigureB-9 Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (Unconditional) Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (Busy) B-45 FigureB-10 Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (Busy) Page Page Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (No Answer) B-49 FigureB-11 Cisco SIP IP Phone-to-Cisco SIP IP Phone Network Call Forwarding (No Answer) Page Page Cisco SIP IP Phone-to Cisco SIP IP Phone 3-Way Calling B-53 FigureB-12 Cisco SIP IP Phone-to Cisco SIP IP Phone 3-Way Calling Page Page Page Page Call Flow Scenarios for Failed Calls Gateway-to-Cisco SIP IP PhoneCalled User is Busy Page Gateway-to-Cisco SIP IP PhoneCalled User Does Not Answer Page Page B-63 Gateway-to-Cisco SIP IP PhoneClient, Server, or Global Error FigureB-15 Gateway-to-Cisco SIP IP PhoneClient, Server, or Global Error Page Page Cisco SIP IP Phone-to-Cisco SIP IP PhoneCalled User is Busy Page B-68 Cisco SIP IP Phone-to-Cisco SIP IP PhoneCalled User Does Not Answer FigureB-17 Cisco SIP IP Phone-to-Cisco SIP IP PhoneCalled User Does Not Answer Page Cisco SIP IP Phone-to-Cisco SIP IP PhoneAuthentication Error Page Page C Technical Specifications Physical and Operating Environment Specifications Page Cable Specifications Connections Specifications Page D Translated Safety Warnings Installation Warning Product Disposal Warning Lightning Activity Warning SELV Circuit Warning (other versions available) Page Circuit Breaker (15A) Warning Page Page GLOSSARY A C D E G H I L M N P R S T U Page Page INDEX Numerics A B C D E F G H I K L M N O P Page Page R S T U V W