Cisco Systems IP phone 7960 manual Viewing Status Messages, Viewing Network Statistics

Chapter 3 Managing Cisco SIP IP Phones

Accessing Status Information

Viewing Status Messages

To view status messages that you can use to diagnose network problems, complete the following steps:

Step 1 Press the Settings key. The Settings menu is displayed.

Step 2 Highlight Status.

Step 3 Press the Select soft key. The Setting Status menu is displayed.

Step 4 Highlight Status Messages.

Step 5 Press the Select soft key. The Status Messages panel is displayed.

Step 6 To exit the Status Messages panel, press the Exit soft key.

Viewing Network Statistics

To view statistical information about the phone and network performance, complete the following steps:

Step 1 Press the settings key. The Settings menu is displayed.

Step 2 Highlight Status.

Step 3 Press the Select soft key. The Setting Status menu is displayed.

Step 4 Highlight Network Statistics.

Step 5 Press the Select soft key. The Network Statistics panel is displayed.

The following information is displayed on this panel:

•Rcv—Number of packets received by the phone; not through the switch.

•Xmit—Number of packets sent by the phone; not through the switch.

•REr—Number of packets received by the phone that contained errors.

•BCast—Number of broadcast packets received by the phone.

	Cisco SIP IP Phone 7960 Administrator Guide
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