Restrictions

Changing Your Recorded Name, page 27

What to Do When Receiving Notifications by Phone, page 28

Recording a Live Conversation, page 28

Receiving Voice-mail Messages in Your E-mail, page 29

Part II—Cisco Unity Express Voice-Mail System (VoiceView Express)

Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express, page 31

Logging In To VoiceView Express, page 33

Retrieving and Sending Messages in VoiceView Express, page 34

Printing a Fax, page 36

Accessing Live Reply in VoiceView Express, page 37

Setting up Nonsubscriber Message Delivery, page 39

Managing Your Inbox, page 40

Personalizing Your Settings, page 41

Logging In to General Delivery Mailboxes, page 45

Administering Broadcast Messages, page 46

Restrictions

Your system administrator must enable some of the features described in this guide (for example, retrieving voice-mail messages using e-mail, configuring voice-mail notifications, or using live reply). If you are unable to access a feature, contact your system administrator to ensure the function is enabled on your system.

Cisco Unity Express is subject to an erroneous login limit as set by your system administrator.

There are two types.

There may be a limit on the number of incorrect consecutive logins allowed, after which the system administrator is required to restore the user’s login rights.

Depending on the configuration by your system administrator, login may be temporarily disabled for the user for a time period after several consecutive unsuccessful log in attempts.

If a Cisco Unity Express voice-mail session is in progress, a second session for the same user cannot be initiated. This does not apply to voice-mail sessions that are initiated by an Internet Message Access Protocol (IMAP) client, such as Microsoft Office Outlook.

If you initiate a voice-mail session by using your Cisco Unified IP phone to call your voice-mail system, attempting to log in to VoiceView Express cannot preempt the voice-mail session.

If you are logged in to VoiceView Express, using your Cisco Unified IP phone to call your voice-mail system preempts the VoiceView Express session. The VoiceView Express session is automatically logged out without notification.

If you are logged in to VoiceView Express, logging in to a second VoiceView Express session from a different phone preempts the first session. The first VoiceView Express session is automatically logged out without notification.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Cisco Systems OL-23857-01 manual Restrictions