Accessing Cisco Unity Express by Phone | Cisco Systems OL-23857-01

Accessing Cisco Unity Express by Phone

	Related Topic		Document Title or URL

	Using the Cisco Unity Express GUI to:		User Online Help for Cisco Unity Express (press the “help” button
	• Access voice-mail settings, including notifications		when using the Cisco Unity Express GUI)
	• Manage voice-mail group subscriptions
	•	Change your password
	• Manage voice-mail distribution lists

	•	Obtaining Documentation	For information on obtaining documentation, obtaining support,
	•	Obtaining Support	providing documentation feedback, security guidelines, and also
	•	Obtaining Support	recommended aliases and general Cisco documents, see the monthly
	•	Security Guidelines
	•	Security Guidelines	What's New in Cisco Product Documentation, which also lists all
			new and revised Cisco technical documentation at:
			http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.ht
			ml

Accessing Cisco Unity Express by Phone

Dial the internal or external phone number to call Cisco Unity Express.

•If you are asked for a PIN, enter it and press #.

Note If you are calling from someone else’s phone, press * to enter your own ID (usually your extension) and press #. Then enter your PIN and press # again.

•If you are asked for your ID (usually your phone extension), enter it and press #. Then enter your PIN and press # again.

Logging in Without Entering Your PIN

You can log in to Cisco Unity Express voice mailbox from any phone (configured for your mailbox settings) without entering your PIN.

Dial the internal or external phone number to call Cisco Unity Express:

•You are directed to your mailbox without being asked for a PIN.

•If you are calling from someone else’s phone, press * to enter your own ID (usually your extension) and you are directed to your mailbox.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Cisco Systems OL-23857-01 manual Accessing Cisco Unity Express by Phone, Logging in Without Entering Your PIN

Contents

Contents Restrictions Related Documents Related Topic Document Title or URL Accessing Cisco Unity Express by Phone Logging in Without Entering Your PIN Voice-mail Options Calling the Message Sender Using Live ReplyOption Managing Fax Messages To manage fax messages Setting Up and Using a Printer for Faxes Option Description Accessing Message Options Delivering Nonsubscriber Messages Managing Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Setting Up Message Notification Rerecording Your Standard GreetingRerecording Your Alternate Greeting Reviewing All Greetings Accessing the Notification Menu Choosing the Device to Notify Changing the Notification Phone Number Setting Extra Digits Configuring the Notification Schedule Changing the Schedule for All Days If You Entered Press Changing the Schedule for a Specific Day Setting up Cascading Notification Changing Notification Preferences Playing Your Cascading Notification Rules Adding Cascading Notification Rules Changing Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution List Adding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Removing a Member from a Public Distribution List Recording the Name of a Public Distribution List Changing Your Recorded Name Changing Your PasswordDeleting a Public Distribution List What to Do When Receiving Notifications by Phone Recording a Live Conversation Downloading Voice-mail Messages Receiving Voice-mail Messages in Your E-mailIf You Receive Meaning Private Voice-Mail Messages After Receiving Voice-Mail MessagesBroadcast Messages Page Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox Menu Press Services Logging In To VoiceView Express Retrieving and Sending Messages in VoiceView Express Logging In if Your PIN is ExpiredLogging In Limitations for VoiceView Express Information About Soft Keys for Voice-Mail Messages Delete FwdMsgHome Listen Listening to Voice Messages Printing a FaxReplying to a Voice Message Choose 1, Print to Fax Number, then press Select Forwarding a Fax or Voice Message Accessing Live Reply in VoiceView ExpressChoose 2 Call extension. Press Select Sending Voice Messages Setting up Nonsubscriber Message Delivery Specifying Delivery Time Managing Your Inbox Listen to Recorded Message-Play message to be sent Changing the Sort Order of Your Inbox Personalizing Your SettingsFiltering Messages in Your Inbox Managing Message Settings Managing Your Greetings Editing the Notification Schedule Changing Your PIN Logging In to General Delivery Mailboxes Configuring Your Zero-out NumberRecording Your Name Administering Broadcast Messages Sending Broadcast Messages to Select Locations Choose Select Locations Where to Go Next Specifying Start or End Time Disclaimer for Recording a Conversation OL-23857-01