Cisco Systems OL-23857-01 instruction

Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express

Accessing Cisco Unity Express Using Your

Cisco Unified IP Phone and VoiceView Express

Note To use Cisco VoiceView Express, it must first be configured and activated by your system administrator.

This section provides information about using VoiceView Express and the buttons and soft keys on your Cisco Unified IP phone to browse, listen, and manage voice-mail messages in your personal voice mailbox.

Use any of the following buttons anytime while using VoiceView Express:

Dial Pad	Press numbers to choose corresponding menu items. To enter multiple-digit
	numbers, press the first and subsequent numbers in quick succession.
	Press keys to enter data and special characters. Each key represents one or
	more alphanumeric characters. Continue to press the key to select the desired
	alphanumeric character from the subsequent menu.

Navigation button	Scroll through menus and highlight menu items. Use in conjunction with soft
	keys to activate functions for a highlighted item.

Services button

Access or exit VoiceView Express.

Soft keys engage the functions displayed as tabs on the LCD screen of your Cisco Unified IP phone. The following functions can be available at any time while using VoiceView Express, depending on which VoiceView Express window or menu appears. Activate the soft key function by pressing the corresponding soft key button.

<<	Navigate to edit characters. Use the backspace soft key to erase digits that
	were entered incorrectly.

Back	Discard not yet executed operations or unsaved choices and display the
	previously viewed menu or window.

Cancel	Discard not yet executed operations or unsaved choices.

Logout	(Personal Mailbox window only) Exit the VoiceView Express feature.

More	Display additional soft keys.

OK	Confirm receipt of a displayed message and display the next menu or
	window.

Select	Accept a choice and display the next menu or window.

Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features

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Cisco Systems OL-23857-01 manual

Contents

Contents Restrictions Related Topic Document Title or URL Related Documents Logging in Without Entering Your PIN Accessing Cisco Unity Express by Phone Voice-mail Options Calling the Message Sender Using Live ReplyOption To manage fax messages Managing Fax Messages Option Description Setting Up and Using a Printer for Faxes Delivering Nonsubscriber Messages Accessing Message Options Managing Greetings Accessing Setup OptionsRecording the Message Greetings Default Precedence Rules Rerecording Your Current Greeting Managing GreetingsTurning Greetings On and Off Reviewing All Greetings Setting Up Message NotificationRerecording Your Standard Greeting Rerecording Your Alternate Greeting Choosing the Device to Notify Accessing the Notification Menu Changing the Notification Phone Number Configuring the Notification Schedule Setting Extra Digits If You Entered Press Changing the Schedule for All Days Changing the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading Notification Adding Cascading Notification Rules Playing Your Cascading Notification Rules Changing Cascading Notification Rules Using Distribution ListsDeleting Cascading Notification Rules Configuring Private Distribution Lists Accessing the Distribution Lists MenuReviewing Your Private Distribution Lists Modifying a Private Distribution List Adding a Private Distribution List Adding a Member to a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution ListsReviewing Public Distribution Lists Modifying a Public Distribution List Adding a Public Distribution ListAdding a Member to a Public Distribution List Recording the Name of a Public Distribution List Removing a Member from a Public Distribution List Changing Your Recorded Name Changing Your PasswordDeleting a Public Distribution List Recording a Live Conversation What to Do When Receiving Notifications by Phone Downloading Voice-mail Messages Receiving Voice-mail Messages in Your E-mailIf You Receive Meaning Private Voice-Mail Messages After Receiving Voice-Mail MessagesBroadcast Messages Page Personal Mailbox Menu Supported Cisco Unified IP Phones for VoiceView Express Logging In To VoiceView Express Press Services Information About Soft Keys for Voice-Mail Messages Retrieving and Sending Messages in VoiceView ExpressLogging In if Your PIN is Expired Logging In Limitations for VoiceView Express Listen DeleteFwdMsg Home Choose 1, Print to Fax Number, then press Select Listening to Voice MessagesPrinting a Fax Replying to a Voice Message Forwarding a Fax or Voice Message Accessing Live Reply in VoiceView ExpressChoose 2 Call extension. Press Select Sending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message Delivery Listen to Recorded Message-Play message to be sent Managing Your Inbox Changing the Sort Order of Your Inbox Personalizing Your SettingsFiltering Messages in Your Inbox Managing Your Greetings Managing Message Settings Editing the Notification Schedule Changing Your PIN Logging In to General Delivery Mailboxes Configuring Your Zero-out NumberRecording Your Name Administering Broadcast Messages Choose Select Locations Sending Broadcast Messages to Select Locations Specifying Start or End Time Where to Go Next Disclaimer for Recording a Conversation OL-23857-01