Retrieving and Sending Messages in VoiceView Express
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•Message Delivery
Accessing Live Reply in VoiceView Express
When you press the Reply button for a selected message, you may have the option of choosing the Live Reply function.
This function is available when responding to new, saved, or deleted voice messages from subscribers or from messages containing the required identification information. The Live Reply function is not available if the
Your system administrator must activate the live reply function.
Note If you invoke this function, you will not be returned to your
To access Live Reply:
Step 1 Select the message.
Step 2 Press the Reply button.
Step 3 Choose 2 Call <extension>. Press Select.
Cisco Unity Express attempts to establish a call to the subscriber who sent the message.
Forwarding a Fax or Voice Message
To forward a fax or voice message, with or without recording an introduction:
Step 1 To forward a fax or a voice message after listening to it, press FwdMsg.
Step 2 Address message by number or (optional) press Name to open the Address by Name window, then:
•To address by number, use the dial pad to enter the exact number for the recipient. For extensions at remote locations, enter the location ID before the extension number.
•To address by name, use the dial pad to enter the recipient’s last name or partial name to search for matching names.
Step 3 Press Submit. The Matching Address menu appears.
Step 4 Choose the desired address and press Add to build a recipient list.
Step 5 After adding an address, press any of the following soft keys:
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Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features
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