Compaq M300 manual Troubleshooting, Quick Solutions Checklist, 15-1

15-1

Chapter 15

Troubleshooting

Problems that occur while using the computer may originate in the computer, the operating system, a software application, or an optional docking base or external device.

■For problems that may not originate in the computer, refer to your operating system, docking base, software application, or external device documentation.

■For problems that may originate in the computer or system software, refer in this chapter

❏First, to the “Quick Solutions Checklist.”

❏Then, to the troubleshooting tables.

■If the problem persists, refer to

❏Chapter 14, for information about checking configurations and running diagnostic tests.

❏Appendix A, for information about using the Compaq Support Forum or contacting a Compaq authorized dealer, reseller, or service provider.

IMPORTANT: If you take the computer to a Compaq authorized dealer, reseller, or service provider for service, provide all necessary passwords.

Quick Solutions Checklist

NOTE: To reset a locked system, press and hold the suspend button while pressing the power button.

■Is adequate power available to the computer?

❏If the computer is connected to an electrical outlet

–Are all power cord or external AC Adapter connections secure? –Is the electrical outlet providing a standard power supply?

Chapter 15