Manuals / Compaq / Computer Equipment / Personal Computer

Compaq M300 Colombia, Czech Republic, Denmark, Eastern Europe, The Middle East Africa, Ecuador

Models: M300

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Worldwide Telephone Numbers Continued

Colombia
General Information	+57	1 312 0201
Technical Support	+57	1 523 1800

Czech Republic
General Information	+420	2 22 187 111
Technical Support	+420	2 22 187 111

Denmark
General Information	+45	45 90 45 90
Technical Support	+45	45 90 45 45
QuickLine BBS	+45	45 90 45 50

Eastern Europe, The Middle East and
Africa
Technical Support and	+353	1 402 6833
General Information	+353	1 402 6855
Fax	+353	1 402 6855
Fax

Ecuador
General Information	+59	3 225 4343

Finland
General Information	+358	0204 121
Technical Support*		0203 206 720

France
General Information*		0803 804 805
		(0,99 FTTC/mn)
Technical Support*		0803 813 823
		(0,99 FTTC/mn)
QuickLine BBS (RTC Standard)	+33	0141 33 44 50
QuickLine BBS (RNIS)	+33	0141 33 42 25

*Indicates domestic numbers not available internationally.

Continued

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Compaq M300 manual Colombia, Czech Republic, Denmark, Eastern Europe, The Middle East Africa, Ecuador, Finland, France

Contents

Compaq Armada M300 Series of Personal Computers Documentation Survey Business Reply Mail First Edition June Part Number Compaq Computer Corporation Compaq Armada M300 Series Compaq Armada M300 Series Reference Guide Contents Managing Power Vii Upgrading Your Computer Viii Using Audio Features Securing the Computer Intelligent Manageability Appendix a Appendix B Xii Appendix D Xiii Text Conventions Damage to equipment or loss of information Symbols in TextXiv About This Guide Could result in bodily harm or loss of life Identifying Packing Box Contents Getting StartedFinding Information Function Identifying Hardware Components2Getting Started Component To-2-prong plug adapter Japan only Component Function Taking a Look at the ComputerTop Components Top Components Top7Components 2Taking a Look at the Computer Left Side Components Left Side Components PC Card slot Air intake vents Air exhaust vents Right Side ComponentsRight Side Components 4Taking a Look at the Computer Front Components Front ComponentsOpens the computer Rear Components Rear Components Bottom Components Bottom ComponentsProduces sound Connecting the Diskette Drive External Diskette Drive8Taking a Look at the Computer Disconnecting the Diskette Drive Versatile Battery Pack Using the Keyboard Using the Pointing DeviceIdentifying Keyboard1 Components Navigating with the TouchPad TouchPad Procedures2Using the Keyboard Procedure Using Hotkeys Setting TouchPad PreferencesScroll Lock+Scroll Lock+F3 Hotkeys Switching the Display and ImageAdjusting System Volume Task Setting a Power Conservation Level Viewing Battery Charge StatusInitiating Quick Controls Displaying System Information Adjusting Screen BrightnessEnabling the Eurocurrency Symbol 6Using the Keyboard Using the Embedded Numeric Keypad Toggling thenKeypad On and OffOperating the Keypad Keys as Standard Keys Enabling the Keypad at Startup 8Using the Keyboard Recommended Power Source Managing PowerSelecting a Power Source Selecting a Power Source 2Managing Power Selecting a Power SourceAdapter Standby or Hibernation Beginning, Leaving, or Resuming Your Work Result 4Managing PowerPower/suspend* light turns off Beginning, Leaving, or Resuming Your Work Initiate Press Fn + suspend button Managing Low-Battery ConditionsIdentifying Low-Battery Conditions Beginning, Leaving, or Resuming Your Work 6Managing Power Resolving Low-Battery Conditions If you are charging the battery pack in the computer Charging a Battery Pack 8Managing Power Monitoring the Charge in a Battery Pack Using the Battery Charge Level Lights Using the Battery Status TabUsing the Battery Meter or Power Meter Icon Windows NT Using the Power or Power Meter Tab10Managing Power Windows 95 and Windows Calibrating a Battery Pack Running a Calibration 12Managing Power Stopping a Calibration Changing the Primary Battery PackBattery Pack Location Computer battery bay 14Managing Power Removing the Primary Battery Pack Installing the Primary Battery Pack 16Managing Power Storing the Battery Pack Storage Time Using Power PreferencesRecommended Battery Pack Storage Temperatures 18Managing Power Settings tab. Select Custom, then enter Your preferences Setting Power Preferences in Windows 95 or Windows NTSetting Power Preferences in Windows 95 or Windows NT Procedure from Control Panel Settings tab, then select the On or Off Button 20Managing PowerSetting Power Preferences in Windows 95 or Windows NT Set Hibernation timeout Setting Power Preferences in Windows Turning Auto Insert Notification On or Off Conserving Battery PowerBattery Power Conservation Checklist 22Managing Power Conserving Battery Power in Windows 24Managing Power Conserving Battery Power in Windows NT Managing Random Access Memory RAM Upgrading Your ComputerMemory 2Upgrading Your Computer Removing or Inserting a Memory Expansion BoardPage 4Upgrading Your Computer Page Hard Drives Removing the Primary Hard Drive6Upgrading Your Computer Inserting the Primary Hard Drive 8Upgrading Your Computer Caring for Drives Changing the Startup Sequence with MultiBoot Bay 10Upgrading Your Computer Docking Devices Connecting the Computer 2Mobile Expansion Unit on select models Disconnecting the Computer Docking and Undocking to a Compatible Docking Device Connecting the AC Adapter Turning Equipment On and Off4Mobile Expansion Unit on select models Connecting External Devices Operating External Devices Drive Devices6Mobile Expansion Unit on select models Bay Device Bay Location Drives SupportRemoving a MultiBay Device Drives Support 8Mobile Expansion Unit on select models Inserting a MultiBay Device Removing the Diskette Drive from Diskette Drive Bay 10Mobile Expansion Unit on select models Inserting the Diskette Drive into the Diskette Drive Bay Connecting the Modem Cable Selecting Communications Software Configuring the ModemRecommended Settings 2Using an Internal Modem available on select models Using the Modem Using Modem Commands and Dial ModifiersSetting Modem Preferences Installing and loading fax communication software 4Using an Internal Modem available on select models Using a Country-Specific Modem Adapter Using the Modem While Traveling Internationally Selecting a Country-Specific Modem Configuration Travel Connection Checklist6Using an Internal Modem available on select models Page Using PC Cards Configuring a PC CardInserting or Removing a PC Card Inserting a PC Card 2Using PC Cards Removing a PC Card 4Using PC Cards Using the Internal Microphone Stereo Speakers Using Audio Features 2Using Audio Features To Connect This Device Use This Jack Connecting an External Audio DeviceConnecting a Device to the Microphone Jack Selecting an Audio Connector 4Using Audio Features Connecting a Device to Stereo Speaker/Headphone Jack Using the Fn+F5 hotkeys Adjusting Volume Using the Infrared Port Communicating with Infrared10-1 Configuring the Infrared Port 10-2Using the Infrared PortEnabling the Infrared Port 10-3 Securing the Computer Security Features Quick ReferenceIf You Forget a Password Security Features Quick Reference Using a Power-On Password Setting, Changing, or Deleting a Power-On Password11-2Securing the Computer 11-3 Using Quick ControlsEntering a Power-On Password Setting, Changing, or Deleting Quick Control Preferences 11-4Securing the Computer Using a Setup PasswordInitiating QuickLock Manually Exiting QuickLock 11-5 Entering a Setup Password 11-6Securing the Computer Using DriveLock 11-7 Protecting a Hard Drive with DriveLock 11-8Securing the Computer Accessing a Protected Hard Drive 11-9 Disabling a Device 11-10Securing the Computer Securing the Computer Hard Drive Bay 11-11 Connecting an Optional Cable Lock Intelligent Manageability Finding Intelligent Manageability Help12-1 12-2Intelligent Manageability Using Fault Management AlertsIdentifying a Fault Management Alert Setting Fault Management Alert Preferences Updating the System Maintenance, Shipping, TravelObtaining Customized Update Information with Info Messenger Obtaining Software Updates Enhancements by Subscription 13-2Maintenance, Shipping, and Travel Displaying the Version of the Installed System ROM Installing a System ROM from a Diskette Obtaining a System ROM13-3 Reinstalling Software Replacing the Lithium Real-time Clock Battery13-4Maintenance, Shipping, and Travel 13-5 Caring for the Computer 13-6Maintenance, Shipping, and Travel Preparing the Computer for Shipping or TravelTraveling with the Computer 13-7 Configuration and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics for Windows14-1 Selecting from the File Menu Using Computer Setup14-2Configuration and Diagnostic Utilities Selecting from the File Menu 14-3 Setup password Power-On password DriveLock passwordsSelecting from the Security Menu Selecting from the Security Menu Selecting from the Security Menu 14-4Configuration and Diagnostic Utilities 14-5 Change the Computer Setup language Boot OptionsSelecting from the Advanced Menu Selecting from the Advanced Menu Using Compaq Diagnostics for Windows 14-6Configuration and Diagnostic UtilitiesSelecting from the Advanced Menu 14-7 Running a Diagnostic Test 14-8Configuration and Diagnostic Utilities Troubleshooting Quick Solutions Checklist15-1 Problem Possible Cause Solution Solving Audio ProblemsSolving Audio Problems 15-2Troubleshooting Sound Software application Headphones, or a Turned down Volume Headset produces noVolume needs Multimedia Adjusting 15-3 Problem Solving Battery ProblemsSolving Battery Problems 15-4Troubleshooting No action is required Solving Battery ProblemsReplace the battery pack 15-5 Battery charge does not last as long as expected 15-6Troubleshooting 15-7 Solving Drive ProblemsSolving Hard Drive Problems Solving Hard Drive Problems Solving CD-ROM and DVD-ROM Drive Problems Solving CD-ROM Drive and DVD-ROM Drive Problems15-8Troubleshooting Solving CD-ROM Drive and DVD-ROM Drive Problems Enable CD-ROM boot ability15-9 Solving Diskette and SuperDisk LS-120 Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems15-10Troubleshooting 15-11 Solving Infrared ProblemsSolving Infrared Problems Solving Diskette and SuperDisk LS-120 Drive Problems Solving Infrared Problems 15-12Troubleshooting 15-13 Movement OrientationDo not move either unit during data transmission Solving Keyboard and Pointing Device Problems Solving Keyboard and Pointing Device Problems15-14Troubleshooting Solving Modem Problems Solving Memory ProblemsSolving Modem Problems Solving Memory Problems Refer to Disabling a Device in Chapter 15-16TroubleshootingSolving Modem Problems At the command line in terminal mode, type ATX3DT 15-17 Modem is not Responding to Commands from Computer keyboard 15-18Troubleshooting Modem does not connect Not connect at highest speedTelephone Characters are garbled/transfer rates are slow 15-19 Connection Interfering with 15-20TroubleshootingRestore power, if necessary Modem loses Windows 95 or Windows 98 refer Solving PC Card ProblemsSolving PC Card Problems 15-21 Battery pack may be defective Solving Power ProblemsSolving Power Problems 15-22Troubleshooting 15-23 Solving Power Problems Solving Screen Problems Solving Screen Problems15-24Troubleshooting Solving USB Problems Solving USB Problems15-25 External devices 15-26TroubleshootingWindows 95 Up to five tiers Using the Worldwide Web Compaq Customer SupportPreparing to Call Technical Support 2Compaq Customer Support Australia Worldwide Telephone NumbersWorldwide Telephone Numbers Country Location Code Telephone Number Argentina Worldwide Telephone Numbers 4Compaq Customer Support Eastern Europe, The Middle East Africa ColombiaCzech Republic Denmark 6Compaq Customer Support Korea IsraelItaly Japan 8Compaq Customer Support South Africa PortugalRussia Singapore 10Compaq Customer Support Agency Series Number Regulatory NoticesRegulatory Agency Series Numbers Product 2Regulatory Notices Modifications Canadian Notice CablesUnited States only Energy Star Compliance Power CordsAvis Canadien Japanese Notice Airline Travel Notice Battery Notice 6Regulatory Notices Laser SafetyCdrh Regulations Laser Information European Union Notice Laser InformationPolarization Circular 8Regulatory Notices Safety Precautions for Modems Regulations Governing Use of Modems Telephone Consumer Protection Act Canadian Regulations Governing Use of Modems10Regulatory Notices Page 12Regulatory Notices New Zealand Modem Statements Macrovision Corporation Notice Preventing Electrostatic Discharge When Handling DrivesWhen Installing Internal Components Electrostatic Discharge 2Electrostatic Discharge Grounding Methods Operating Environment SpecificationsComputer Dimensions Computer Dimensions Port and COM Port Settings Rated Input PowerPort and COM Port Settings Rated Input Power Modem Specifications Modem SpecificationsPort and COM Port Settings Index-1 Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Reference, Armada Quick, online Index-9 Index-10 Index-11 Index-12 Index-13

Worldwide Telephone Numbers Continued

Colombia

Czech Republic

Denmark

Eastern Europe, The Middle East and

Africa

Ecuador

Finland

France