Israel, Italy, Japan, Korea, Luxembourg

A-7

Worldwide Telephone Numbers Continued

Israel
General Information	+972	3 6363 444
Fax	+972	3 639 6601
Technical Support	+353	1 402 6833

Italy
General Information*		0 800 859 030
Technical Support	+39	2 69633281
QuickLine BBS	+39	2 89200222
Fax	+39	2 69633282

Japan
General Information*		0120 101 589
Technical Support*		0120 101 589
Windows 95 Support*		0210 505 589
Ordering Software Backup*		0120 250 589

Korea
Product Information	+82	2 3470 0700
Technical Support	+82	2 523 3575
Customer Support*		080 902 7777

Luxembourg
General Information	+352	49 13 02
Technical Support*		(12,5FLUX/min)
Technical Support*		089 89 232
Fax	+352	089 89 232
Fax	+352	49 14 40
QuickLine BBS	+32	49 14 40
QuickLine BBS	+32	2 716 95 92
		2 716 95 92

*Indicates domestic numbers not available internationally.

Continued

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Image 161

Compaq M300 manual Israel, Italy, Japan, Korea, Luxembourg

Contents

Compaq Armada M300 Series of Personal Computers Documentation Survey Business Reply Mail First Edition June Part Number Compaq Computer Corporation Compaq Armada M300 Series Compaq Armada M300 Series Reference Guide Contents Managing Power Vii Upgrading Your Computer Viii Using Audio Features Securing the Computer Intelligent Manageability Appendix a Appendix B Xii Appendix D Xiii Text Conventions Xiv About This Guide Symbols in TextCould result in bodily harm or loss of life Damage to equipment or loss of information Finding Information Identifying Packing Box ContentsGetting Started 2Getting Started Identifying Hardware ComponentsComponent Function To-2-prong plug adapter Japan only Top Components Taking a Look at the ComputerTop Components Component Function Top7Components 2Taking a Look at the Computer Left Side Components Left Side Components Right Side Components Right Side Components4Taking a Look at the Computer PC Card slot Air intake vents Air exhaust vents Opens the computer Front ComponentsFront Components Rear Components Rear Components Produces sound Bottom ComponentsBottom Components 8Taking a Look at the Computer Connecting the Diskette DriveExternal Diskette Drive Disconnecting the Diskette Drive Versatile Battery Pack Identifying Keyboard1 Components Using the KeyboardUsing the Pointing Device 2Using the Keyboard TouchPad ProceduresProcedure Navigating with the TouchPad Scroll Lock+Scroll Lock+F3 Using HotkeysSetting TouchPad Preferences Adjusting System Volume Switching the Display and ImageTask Hotkeys Initiating Quick Controls Setting a Power Conservation LevelViewing Battery Charge Status Enabling the Eurocurrency Symbol Adjusting Screen Brightness6Using the Keyboard Displaying System Information Operating the Keypad Keys as Standard Keys Using the Embedded Numeric KeypadToggling thenKeypad On and Off Enabling the Keypad at Startup 8Using the Keyboard Selecting a Power Source Managing PowerSelecting a Power Source Recommended Power Source Adapter 2Managing PowerSelecting a Power Source Standby or Hibernation Beginning, Leaving, or Resuming Your Work Power/suspend* light turns off 4Managing PowerBeginning, Leaving, or Resuming Your Work Result Identifying Low-Battery Conditions Managing Low-Battery ConditionsBeginning, Leaving, or Resuming Your Work Initiate Press Fn + suspend button 6Managing Power Resolving Low-Battery Conditions If you are charging the battery pack in the computer Charging a Battery Pack 8Managing Power Monitoring the Charge in a Battery Pack Using the Battery Meter or Power Meter Icon Using the Battery Charge Level LightsUsing the Battery Status Tab 10Managing Power Using the Power or Power Meter TabWindows 95 and Windows Windows NT Calibrating a Battery Pack Running a Calibration 12Managing Power Battery Pack Location Changing the Primary Battery PackComputer battery bay Stopping a Calibration 14Managing Power Removing the Primary Battery Pack Installing the Primary Battery Pack 16Managing Power Storing the Battery Pack Recommended Battery Pack Storage Temperatures Using Power Preferences18Managing Power Storage Time Setting Power Preferences in Windows 95 or Windows NT Setting Power Preferences in Windows 95 or Windows NTProcedure from Control Panel Settings tab. Select Custom, then enter Your preferences Setting Power Preferences in Windows 95 or Windows NT 20Managing PowerSet Hibernation timeout Settings tab, then select the On or Off Button Setting Power Preferences in Windows Battery Power Conservation Checklist Conserving Battery Power22Managing Power Turning Auto Insert Notification On or Off Conserving Battery Power in Windows 24Managing Power Conserving Battery Power in Windows NT Memory Managing Random Access Memory RAMUpgrading Your Computer 2Upgrading Your Computer Removing or Inserting a Memory Expansion BoardPage 4Upgrading Your Computer Page 6Upgrading Your Computer Hard DrivesRemoving the Primary Hard Drive Inserting the Primary Hard Drive 8Upgrading Your Computer Caring for Drives Changing the Startup Sequence with MultiBoot Bay 10Upgrading Your Computer Docking Devices Connecting the Computer 2Mobile Expansion Unit on select models Disconnecting the Computer Docking and Undocking to a Compatible Docking Device 4Mobile Expansion Unit on select models Connecting the AC AdapterTurning Equipment On and Off Connecting External Devices 6Mobile Expansion Unit on select models Operating External DevicesDrive Devices Removing a MultiBay Device Drives SupportDrives Support Bay Device Bay Location 8Mobile Expansion Unit on select models Inserting a MultiBay Device Removing the Diskette Drive from Diskette Drive Bay 10Mobile Expansion Unit on select models Inserting the Diskette Drive into the Diskette Drive Bay Connecting the Modem Cable Recommended Settings Configuring the Modem2Using an Internal Modem available on select models Selecting Communications Software Setting Modem Preferences Using the ModemUsing Modem Commands and Dial Modifiers Installing and loading fax communication software 4Using an Internal Modem available on select models Using a Country-Specific Modem Adapter Using the Modem While Traveling Internationally 6Using an Internal Modem available on select models Selecting a Country-Specific Modem ConfigurationTravel Connection Checklist Page Inserting or Removing a PC Card Using PC CardsConfiguring a PC Card Inserting a PC Card 2Using PC Cards Removing a PC Card 4Using PC Cards Using the Internal Microphone Stereo Speakers Using Audio Features 2Using Audio Features Connecting a Device to the Microphone Jack Connecting an External Audio DeviceSelecting an Audio Connector To Connect This Device Use This Jack 4Using Audio Features Connecting a Device to Stereo Speaker/Headphone Jack Using the Fn+F5 hotkeys Adjusting Volume 10-1 Using the Infrared PortCommunicating with Infrared Enabling the Infrared Port Configuring the Infrared Port10-2Using the Infrared Port 10-3 If You Forget a Password Security Features Quick ReferenceSecurity Features Quick Reference Securing the Computer 11-2Securing the Computer Using a Power-On PasswordSetting, Changing, or Deleting a Power-On Password Entering a Power-On Password Using Quick ControlsSetting, Changing, or Deleting Quick Control Preferences 11-3 Initiating QuickLock Manually Using a Setup PasswordExiting QuickLock 11-4Securing the Computer 11-5 Entering a Setup Password 11-6Securing the Computer Using DriveLock 11-7 Protecting a Hard Drive with DriveLock 11-8Securing the Computer Accessing a Protected Hard Drive 11-9 Disabling a Device 11-10Securing the Computer Securing the Computer Hard Drive Bay 11-11 Connecting an Optional Cable Lock 12-1 Intelligent ManageabilityFinding Intelligent Manageability Help Identifying a Fault Management Alert Using Fault Management AlertsSetting Fault Management Alert Preferences 12-2Intelligent Manageability Obtaining Customized Update Information with Info Messenger Maintenance, Shipping, TravelObtaining Software Updates Enhancements by Subscription Updating the System 13-2Maintenance, Shipping, and Travel Displaying the Version of the Installed System ROM 13-3 Installing a System ROM from a DisketteObtaining a System ROM 13-4Maintenance, Shipping, and Travel Reinstalling SoftwareReplacing the Lithium Real-time Clock Battery 13-5 Caring for the Computer Traveling with the Computer 13-6Maintenance, Shipping, and TravelPreparing the Computer for Shipping or Travel 13-7 14-1 Configuration and Diagnostic UtilitiesSelecting Computer Setup or Compaq Diagnostics for Windows 14-2Configuration and Diagnostic Utilities Using Computer SetupSelecting from the File Menu Selecting from the File Menu Selecting from the Security Menu Setup password Power-On password DriveLock passwordsSelecting from the Security Menu 14-3 Selecting from the Security Menu 14-4Configuration and Diagnostic Utilities Selecting from the Advanced Menu Change the Computer Setup language Boot OptionsSelecting from the Advanced Menu 14-5 Selecting from the Advanced Menu Using Compaq Diagnostics for Windows14-6Configuration and Diagnostic Utilities 14-7 Running a Diagnostic Test 14-8Configuration and Diagnostic Utilities 15-1 TroubleshootingQuick Solutions Checklist Solving Audio Problems Solving Audio Problems15-2Troubleshooting Problem Possible Cause Solution Volume needs Multimedia Adjusting Headphones, or a Turned down Volume Headset produces no15-3 Sound Software application Solving Battery Problems Solving Battery Problems15-4Troubleshooting Problem Replace the battery pack Solving Battery Problems15-5 No action is required Battery charge does not last as long as expected 15-6Troubleshooting Solving Hard Drive Problems Solving Drive ProblemsSolving Hard Drive Problems 15-7 15-8Troubleshooting Solving CD-ROM and DVD-ROM Drive ProblemsSolving CD-ROM Drive and DVD-ROM Drive Problems 15-9 Solving CD-ROM Drive and DVD-ROM Drive ProblemsEnable CD-ROM boot ability 15-10Troubleshooting Solving Diskette and SuperDisk LS-120 Drive ProblemsSolving Diskette and SuperDisk LS-120 Drive Problems Solving Infrared Problems Solving Infrared ProblemsSolving Diskette and SuperDisk LS-120 Drive Problems 15-11 Solving Infrared Problems 15-12Troubleshooting Do not move either unit during data transmission 15-13Movement Orientation 15-14Troubleshooting Solving Keyboard and Pointing Device ProblemsSolving Keyboard and Pointing Device Problems Solving Modem Problems Solving Memory ProblemsSolving Memory Problems Solving Modem Problems Solving Modem Problems 15-16TroubleshootingAt the command line in terminal mode, type ATX3DT Refer to Disabling a Device in Chapter 15-17 Modem is not Responding to Commands from Computer keyboard Telephone 15-18TroubleshootingModem does not connect Not connect at highest speed Characters are garbled/transfer rates are slow 15-19 Restore power, if necessary 15-20TroubleshootingModem loses Connection Interfering with Solving PC Card Problems Solving PC Card Problems15-21 Windows 95 or Windows 98 refer Solving Power Problems Solving Power Problems15-22Troubleshooting Battery pack may be defective 15-23 Solving Power Problems 15-24Troubleshooting Solving Screen ProblemsSolving Screen Problems 15-25 Solving USB ProblemsSolving USB Problems Windows 95 15-26TroubleshootingUp to five tiers External devices Preparing to Call Technical Support Using the Worldwide WebCompaq Customer Support 2Compaq Customer Support Worldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Argentina Australia Worldwide Telephone Numbers 4Compaq Customer Support Czech Republic ColombiaDenmark Eastern Europe, The Middle East Africa 6Compaq Customer Support Italy IsraelJapan Korea 8Compaq Customer Support Russia PortugalSingapore South Africa 10Compaq Customer Support Regulatory Agency Series Numbers Regulatory NoticesProduct Agency Series Number 2Regulatory Notices Modifications United States only Canadian NoticeCables Avis Canadien Power CordsJapanese Notice Airline Travel Notice Energy Star Compliance Battery Notice Cdrh Regulations Laser SafetyLaser Information 6Regulatory Notices Polarization Circular European Union NoticeLaser Information 8Regulatory Notices Safety Precautions for Modems Regulations Governing Use of Modems 10Regulatory Notices Telephone Consumer Protection ActCanadian Regulations Governing Use of Modems Page 12Regulatory Notices New Zealand Modem Statements Macrovision Corporation Notice When Installing Internal Components When Handling DrivesElectrostatic Discharge Preventing Electrostatic Discharge 2Electrostatic Discharge Grounding Methods Computer Dimensions SpecificationsComputer Dimensions Operating Environment Port and COM Port Settings Rated Input PowerRated Input Power Port and COM Port Settings Port and COM Port Settings Modem SpecificationsModem Specifications Index-1 Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Reference, Armada Quick, online Index-9 Index-10 Index-11 Index-12 Index-13