15-15

Solving Memory Problems

Solving Memory Problems

Problem

 

Possible Cause

 

Solution

Memory count during

 

Memory expansion

 

Remove, then reinstall memory

Power-On Self-Test

 

board is installed

 

expansion board as instructed in

(POST) is incorrect.

 

incorrectly.

 

Chapter 5.

 

 

 

 

 

Computer beeps

 

Memory expansion

 

Remove, then reinstall memory

four times when

 

board is installed

 

expansion board as instructed in

turned on,

 

incorrectly.

 

Chapter 5.

power/suspend light is

 

Memory expansion

 

Contact your Compaq authorized

on, but screen is

 

 

 

board or memory

 

service provider.

blank.

 

 

 

circuitry has failed.

 

 

 

 

 

 

 

 

 

 

 

Hibernation does not

 

The hard drive

 

Refer to “Managing Random Access

work normally after

 

does not have

 

Memory (RAM)” in Chapter 5.

increasing RAM with a

 

enough space for

 

 

memory expansion

 

the larger

 

 

board.

 

hibernation file.

 

 

 

 

 

 

 

Solving Modem Problems

If you are troubleshooting a modem PC Card problem, refer also to “Solving PC Card Problems” in this chapter.

Solving Modem Problems

Problem

 

Possible Cause

 

Solution

ERROR message.

 

Typing error.

 

If you are typing from the command

 

 

 

 

line in terminal mode, verify, then

 

 

 

 

retype the command.

Continued

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Compaq M300 manual Solving Memory Problems, Solving Modem Problems, 15-15