Compaq M300 manual Solving Keyboard and Pointing Device Problems, 15-14Troubleshooting

Models: M300

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15-14Troubleshooting

Solving Keyboard and Pointing

Device Problems

Solving Keyboard and Pointing Device Problems

Problem

 

Possible Cause

 

Solution

Some keys type

 

The embedded

 

Toggle Fn+Num Lk to disable the

numbers instead of

 

numeric keypad is

 

embedded numeric keypad.

letters and num lock

 

enabled.

 

 

light is on.

 

 

 

 

 

 

 

 

 

Embedded numeric

 

The embedded

 

Toggle Fn+Num Lk to enable the

keypad does not work.

 

numeric keypad is

 

embedded numeric keypad.

 

 

not enabled.

 

 

 

 

 

 

 

Hotkeys do not work

 

Hotkeys commands

 

To enter a hotkeys command on an

on external keyboard.

 

are implemented

 

external keyboard, rapidly press the

 

 

differently on an

 

Scroll Lock key twice, then

 

 

external keyboard.

 

immediately press the second key only

 

 

 

 

of the hotkeys combination.

 

 

 

 

NOTE: The Fn+F6 hotkeys cannot be

 

 

 

 

used on an external keyboard

 

 

 

 

connected by USB.

 

 

 

 

 

Keyboard and pointing

 

QuickLock is

 

To exit QuickLock, enter the power-on

device are locked.

 

initiated.

 

password.

 

 

 

 

 

External mouse does

 

The external mouse

 

In Computer Setup, select

not work.

 

is not Microsoft-

 

AdvancedDevice Options, then

 

 

compatible.

 

select the Disable Multiple Pointing

 

 

 

 

Devices check box.

 

 

 

 

 

Page 142
Image 142
Compaq M300 manual Solving Keyboard and Pointing Device Problems, 15-14Troubleshooting