Compaq M300 manual 15-17, Modem is not Responding to Commands from Computer keyboard

Solving Modem Problems Continued

The modem is not

responding to

commands from the

computer keyboard.

15-17

1.At the command line in terminal mode, type AT, then press Enter.

■If the modem displays OK, the modem and computer are working together.

■If the modem displays ERROR, or does not respond, restart the computer and repeat steps 1 and 2.

2.Type ATDT and listen for a dial tone.

3.Press any key to hang up the modem.

Modem sounds are not audible.

Modem does not dial correctly.

Clicking sound and modem does not connect.

Modem speaker is

turned off.

System sound is

muted or turned

down.

Call Waiting may be

interfering.

The modem is

connected to a

digital line.

NOTE: The EXCESS LINE CURRENT SENSED message does not display if the current is under 100mA.

At the command line in terminal mode,

type ATM1.

Press the Fn+F5 hotkeys, then adjust

the volume.

Disable Call Waiting before dialing.

■For information about disabling Call Waiting, consult your operating system documentation.

■To obtain the disable call waiting code for your dialing area, consult your local telephone service provider.

Connect the modem to a standard

analog telephone line, then reestablish

the connection.

Continued