6Compaq Customer Support | Compaq M300 manual

A-6Compaq Customer Support

Worldwide Telephone Numbers Continued

Germany
General Information*		0180/3 22 12 21
		(0,18 DM/min.)
General Information Fax*		0180/3 22 12 20
		(0,18 DM/min.)
All Products Fax*		0180/5 21 21 17
All Products Fax*		(0,24 DM/min.)
		(0,24 DM/min.)
Portables Hotline*		0180/5 21 21 11
Portables Hotline*		(0,24 DM/min.)
		(0,24 DM/min.)

Greece
General Information	+30	1 6141371
Fax	+30	1 6141370

Hong Kong
General Information	+852	28681600
Technical Support	+852	90116633
FaxPaq/PaqFax	+852	28671648

Hungary
General Information	+36	1 457 3650
Technical Support	+36	1 457 3680
Email		Info.hu@compaq.co
		m

India
General Information	+91	80 559 6023
FaxPaq/PaqFax	+91	80 559 8989
BBS	+91	80 559 8900

Ireland
General Information*		01800 409 454

*Indicates domestic numbers not available internationally.

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Compaq M300 manual 6Compaq Customer Support

Contents

Compaq Armada M300 Series of Personal Computers Documentation Survey Business Reply Mail Compaq Armada M300 Series First Edition June Part Number Compaq Computer Corporation Compaq Armada M300 Series Reference Guide Contents Managing Power Upgrading Your Computer Vii Using Audio Features Viii Intelligent Manageability Securing the Computer Appendix a Appendix B Appendix D Xii Text Conventions Xiii Symbols in Text Xiv About This GuideCould result in bodily harm or loss of life Damage to equipment or loss of information Getting Started Identifying Packing Box ContentsFinding Information Identifying Hardware Components 2Getting StartedComponent Function To-2-prong plug adapter Japan only Taking a Look at the Computer Top ComponentsTop Components Component Function 2Taking a Look at the Computer Top7Components Left Side Components Left Side Components Right Side Components Right Side Components4Taking a Look at the Computer PC Card slot Air intake vents Air exhaust vents Front Components Front ComponentsOpens the computer Rear Components Rear Components Bottom Components Bottom ComponentsProduces sound External Diskette Drive Connecting the Diskette Drive8Taking a Look at the Computer Versatile Battery Pack Disconnecting the Diskette Drive Using the Pointing Device Using the KeyboardIdentifying Keyboard1 Components TouchPad Procedures 2Using the KeyboardProcedure Navigating with the TouchPad Setting TouchPad Preferences Using HotkeysScroll Lock+Scroll Lock+F3 Switching the Display and Image Adjusting System VolumeTask Hotkeys Viewing Battery Charge Status Setting a Power Conservation LevelInitiating Quick Controls Adjusting Screen Brightness Enabling the Eurocurrency Symbol6Using the Keyboard Displaying System Information Toggling thenKeypad On and Off Using the Embedded Numeric KeypadOperating the Keypad Keys as Standard Keys 8Using the Keyboard Enabling the Keypad at Startup Managing Power Selecting a Power SourceSelecting a Power Source Recommended Power Source Selecting a Power Source 2Managing PowerAdapter Beginning, Leaving, or Resuming Your Work Standby or Hibernation 4Managing Power Power/suspend* light turns offBeginning, Leaving, or Resuming Your Work Result Managing Low-Battery Conditions Identifying Low-Battery ConditionsBeginning, Leaving, or Resuming Your Work Initiate Press Fn + suspend button Resolving Low-Battery Conditions 6Managing Power Charging a Battery Pack If you are charging the battery pack in the computer Monitoring the Charge in a Battery Pack 8Managing Power Using the Battery Status Tab Using the Battery Charge Level LightsUsing the Battery Meter or Power Meter Icon Using the Power or Power Meter Tab 10Managing PowerWindows 95 and Windows Windows NT Calibrating a Battery Pack 12Managing Power Running a Calibration Changing the Primary Battery Pack Battery Pack LocationComputer battery bay Stopping a Calibration Removing the Primary Battery Pack 14Managing Power Installing the Primary Battery Pack 16Managing Power Storing the Battery Pack Using Power Preferences Recommended Battery Pack Storage Temperatures18Managing Power Storage Time Setting Power Preferences in Windows 95 or Windows NT Setting Power Preferences in Windows 95 or Windows NTProcedure from Control Panel Settings tab. Select Custom, then enter Your preferences 20Managing Power Setting Power Preferences in Windows 95 or Windows NTSet Hibernation timeout Settings tab, then select the On or Off Button Setting Power Preferences in Windows Conserving Battery Power Battery Power Conservation Checklist22Managing Power Turning Auto Insert Notification On or Off Conserving Battery Power in Windows Conserving Battery Power in Windows NT 24Managing Power Upgrading Your Computer Managing Random Access Memory RAMMemory Removing or Inserting a Memory Expansion Board 2Upgrading Your ComputerPage 4Upgrading Your Computer Page Removing the Primary Hard Drive Hard Drives6Upgrading Your Computer Inserting the Primary Hard Drive 8Upgrading Your Computer Changing the Startup Sequence with MultiBoot Caring for Drives 10Upgrading Your Computer Bay Docking Devices Connecting the Computer Disconnecting the Computer 2Mobile Expansion Unit on select models Docking and Undocking to a Compatible Docking Device Turning Equipment On and Off Connecting the AC Adapter4Mobile Expansion Unit on select models Connecting External Devices Drive Devices Operating External Devices6Mobile Expansion Unit on select models Drives Support Removing a MultiBay DeviceDrives Support Bay Device Bay Location Inserting a MultiBay Device 8Mobile Expansion Unit on select models Removing the Diskette Drive from Diskette Drive Bay 10Mobile Expansion Unit on select models Inserting the Diskette Drive into the Diskette Drive Bay Connecting the Modem Cable Configuring the Modem Recommended Settings2Using an Internal Modem available on select models Selecting Communications Software Using Modem Commands and Dial Modifiers Using the ModemSetting Modem Preferences 4Using an Internal Modem available on select models Installing and loading fax communication software Using the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Travel Connection Checklist Selecting a Country-Specific Modem Configuration6Using an Internal Modem available on select models Page Configuring a PC Card Using PC CardsInserting or Removing a PC Card 2Using PC Cards Inserting a PC Card Removing a PC Card 4Using PC Cards Using Audio Features Using the Internal Microphone Stereo Speakers 2Using Audio Features Connecting an External Audio Device Connecting a Device to the Microphone JackSelecting an Audio Connector To Connect This Device Use This Jack Connecting a Device to Stereo Speaker/Headphone Jack 4Using Audio Features Adjusting Volume Using the Fn+F5 hotkeys Communicating with Infrared Using the Infrared Port10-1 10-2Using the Infrared Port Configuring the Infrared PortEnabling the Infrared Port 10-3 Security Features Quick Reference If You Forget a PasswordSecurity Features Quick Reference Securing the Computer Setting, Changing, or Deleting a Power-On Password Using a Power-On Password11-2Securing the Computer Using Quick Controls Entering a Power-On PasswordSetting, Changing, or Deleting Quick Control Preferences 11-3 Using a Setup Password Initiating QuickLock ManuallyExiting QuickLock 11-4Securing the Computer Entering a Setup Password 11-5 Using DriveLock 11-6Securing the Computer Protecting a Hard Drive with DriveLock 11-7 Accessing a Protected Hard Drive 11-8Securing the Computer Disabling a Device 11-9 Securing the Computer Hard Drive Bay 11-10Securing the Computer Connecting an Optional Cable Lock 11-11 Finding Intelligent Manageability Help Intelligent Manageability12-1 Using Fault Management Alerts Identifying a Fault Management AlertSetting Fault Management Alert Preferences 12-2Intelligent Manageability Maintenance, Shipping, Travel Obtaining Customized Update Information with Info MessengerObtaining Software Updates Enhancements by Subscription Updating the System Displaying the Version of the Installed System ROM 13-2Maintenance, Shipping, and Travel Obtaining a System ROM Installing a System ROM from a Diskette13-3 Replacing the Lithium Real-time Clock Battery Reinstalling Software13-4Maintenance, Shipping, and Travel Caring for the Computer 13-5 Preparing the Computer for Shipping or Travel 13-6Maintenance, Shipping, and TravelTraveling with the Computer 13-7 Selecting Computer Setup or Compaq Diagnostics for Windows Configuration and Diagnostic Utilities14-1 Using Computer Setup 14-2Configuration and Diagnostic UtilitiesSelecting from the File Menu Selecting from the File Menu Setup password Power-On password DriveLock passwords Selecting from the Security MenuSelecting from the Security Menu 14-3 14-4Configuration and Diagnostic Utilities Selecting from the Security Menu Change the Computer Setup language Boot Options Selecting from the Advanced MenuSelecting from the Advanced Menu 14-5 14-6Configuration and Diagnostic Utilities Using Compaq Diagnostics for WindowsSelecting from the Advanced Menu Running a Diagnostic Test 14-7 14-8Configuration and Diagnostic Utilities Quick Solutions Checklist Troubleshooting15-1 Solving Audio Problems Solving Audio Problems15-2Troubleshooting Problem Possible Cause Solution Headphones, or a Turned down Volume Headset produces no Volume needs Multimedia Adjusting15-3 Sound Software application Solving Battery Problems Solving Battery Problems15-4Troubleshooting Problem Solving Battery Problems Replace the battery pack15-5 No action is required 15-6Troubleshooting Battery charge does not last as long as expected Solving Drive Problems Solving Hard Drive ProblemsSolving Hard Drive Problems 15-7 Solving CD-ROM Drive and DVD-ROM Drive Problems Solving CD-ROM and DVD-ROM Drive Problems15-8Troubleshooting Enable CD-ROM boot ability Solving CD-ROM Drive and DVD-ROM Drive Problems15-9 Solving Diskette and SuperDisk LS-120 Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems15-10Troubleshooting Solving Infrared Problems Solving Infrared ProblemsSolving Diskette and SuperDisk LS-120 Drive Problems 15-11 15-12Troubleshooting Solving Infrared Problems Movement Orientation 15-13Do not move either unit during data transmission Solving Keyboard and Pointing Device Problems Solving Keyboard and Pointing Device Problems15-14Troubleshooting Solving Memory Problems Solving Modem ProblemsSolving Memory Problems Solving Modem Problems 15-16Troubleshooting Solving Modem ProblemsAt the command line in terminal mode, type ATX3DT Refer to Disabling a Device in Chapter Modem is not Responding to Commands from Computer keyboard 15-17 Modem does not connect Not connect at highest speed 15-18TroubleshootingTelephone 15-19 Characters are garbled/transfer rates are slow 15-20Troubleshooting Restore power, if necessaryModem loses Connection Interfering with Solving PC Card Problems Solving PC Card Problems15-21 Windows 95 or Windows 98 refer Solving Power Problems Solving Power Problems15-22Troubleshooting Battery pack may be defective Solving Power Problems 15-23 Solving Screen Problems Solving Screen Problems15-24Troubleshooting Solving USB Problems Solving USB Problems15-25 15-26Troubleshooting Windows 95Up to five tiers External devices Compaq Customer Support Using the Worldwide WebPreparing to Call Technical Support 2Compaq Customer Support Worldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Argentina Australia 4Compaq Customer Support Worldwide Telephone Numbers Colombia Czech RepublicDenmark Eastern Europe, The Middle East Africa 6Compaq Customer Support Israel ItalyJapan Korea 8Compaq Customer Support Portugal RussiaSingapore South Africa 10Compaq Customer Support Regulatory Notices Regulatory Agency Series NumbersProduct Agency Series Number Modifications 2Regulatory Notices Cables Canadian NoticeUnited States only Power Cords Avis CanadienJapanese Notice Airline Travel Notice Energy Star Compliance Battery Notice Laser Safety Cdrh RegulationsLaser Information 6Regulatory Notices Laser Information European Union NoticePolarization Circular Safety Precautions for Modems 8Regulatory Notices Regulations Governing Use of Modems Canadian Regulations Governing Use of Modems Telephone Consumer Protection Act10Regulatory Notices Page New Zealand Modem Statements 12Regulatory Notices Macrovision Corporation Notice When Handling Drives When Installing Internal ComponentsElectrostatic Discharge Preventing Electrostatic Discharge Grounding Methods 2Electrostatic Discharge Specifications Computer DimensionsComputer Dimensions Operating Environment Rated Input Power Port and COM Port SettingsRated Input Power Port and COM Port Settings Modem Specifications Modem SpecificationsPort and COM Port Settings Index Index-1 Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Reference, Armada Quick, online Index-10 Index-11 Index-12 Index-13