October
Maintenance and Service Guide
Compaq Notebook Evo N160 Series
Document Part Number
Maintenance and Service Guide First Edition October
Document Part Number
2 Troubleshooting
Contents
1 Product Description
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
3 Illustrated Parts Catalog
Contents
B Power Cord Set Requirements
6 Specifications A Connector Pin Assignments
Screw Listing Index
Product Description
Figure 1-1. Compaq Notebook Evo N160
Models
Computer models are shown in Table1-1
Compaq Notebook Evo N160 Models and Model Naming Conventions
Product Description
Maintenance and Service Guide
Compaq Notebook Evo N160
Models and Model Naming Conventions Continued
Product Description
Models and Model Naming Conventions Continued
Compaq Notebook Evo N160
Product Description
Maintenance and Service Guide
Compaq Notebook Evo N160
Models and Model Naming Conventions Continued
Product Description
Models and Model Naming Conventions Continued
Compaq Notebook Evo N160
Product Description
Maintenance and Service Guide
Compaq Notebook Evo N160
Models and Model Naming Conventions Continued
Product Description
1.1 Features
Connectors for RJ-45 network RJ-11 modem Universal Serial Bus S-Video
Parallel devices External monitor 1394 digital devices AC power
Maintenance and Service Guide
Stereo line out/headphone Mono microphone QuickDock Port Replicator
1.2 Clearing a Password
1.3 Power Management
1.4 Computer External Components
Maintenance and Service Guide
Figure 1-2. Front and Right Side Components
Product Description
Maintenance and Service Guide
Front and Right Side Components
Product Description
Component
Figure 1-3. Rear Panel and Left Side Components
Rear Panel and Left Side Components
Product Description
1-14
Rear Panel and Left Side Components Continued
Maintenance and Service Guide
Product Description
Maintenance and Service Guide
Figure 1-4. Keyboard Components
Product Description
1-16
Maintenance and Service Guide
Keyboard Components
Caps lock key
Fn key
Figure 1-5. Top Components
Top Components
Product Description
1-18
Top Components Continued
Maintenance and Service Guide
Product Description
Maintenance and Service Guide
Figure 1-6. Bottom Components
Bottom Components
Product Description
Bottom Components Continued
Maintenance and Service Guide
Product Description
1.5 Design Overview
Troubleshooting
Using the PhoenixBIOS Setup Utility
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Troubleshooting
Initial Troubleshooting
2.2 No Power, Part
Power up in docking station?
Done
in docking
2.3 No Power, Part
Troubleshooting
Maintenance and Service Guide
Visually check for debris in battery socket and clean if necessary
2.4 No Power, Part
Troubleshooting
in computer and at power source
Replace external AC adapter
2.5 No Power, Part
Troubleshooting
Maintenance and Service Guide
Loose or
2.6 No Video, Part
2.7 No Video, Part
Troubleshooting
Maintenance and Service Guide
Continued from Section No Video, Part Remove
2.8 Nonfunctioning Docking Station if applicable
Troubleshooting
Maintenance and Service Guide
Reseat power
Troubleshooting
2.9 No Operating System OS Loading
Maintenance and Service Guide
2.10 No OS Loading from Hard Drive, Part
Check the setup utility for correct booting order
Boot from diskette?
priority through the setup utility and reboot
2.11 No OS Loading from Hard Drive, Part
2.12 No OS Loading from Hard Drive, Part
Virus
on hard
sectors
2.13 No OS Loading from Diskette Drive
2.14 No OS Loading from CD- or DVD-ROM Drive
Troubleshooting
bootable disc
2-16
Troubleshooting
2.15 No Audio, Part
Maintenance and Service Guide
2.16 No Audio, Part
Troubleshooting
Load drivers and set configuration
2-18
2.17 Nonfunctioning Device
Troubleshooting
Maintenance and Service Guide
2-19
2.18 Nonfunctioning Keyboard
Troubleshooting
Maintenance and Service Guide
2-20
2.19 Nonfunctioning Pointing Device
Troubleshooting
Maintenance and Service Guide
2-21
2.20 Network or Modem Connection Problems
Troubleshooting
Maintenance and Service Guide
reconfigure
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Computer System Major Components
Maintenance and Service Guide
Figure 3-2. Computer System Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
Spare Parts Computer System Major Components
Illustrated Parts Catalog
Keyboard shield
Computer System Major Components continued
Maintenance and Service Guide
Illustrated Parts Catalog
Spare Parts Computer System Major Components Continued
Maintenance and Service Guide
Illustrated Parts Catalog
Computer System Major Components continued
Maintenance and Service Guide
Illustrated Parts Catalog
Spare Parts Computer System Major Components Continued
Maintenance and Service Guide
Illustrated Parts Catalog
3.3 Plastics and Hardware Kit Components
Figure 3-3 Plastics and Hardware Kit Components
Plastics and Hardware Kit Components Spare Part Number
Illustrated Parts Catalog
3.4 Mass Storage Devices
Maintenance and Service Guide
Figure 3-4. Mass Storage Devices
Mass Storage Devices
3.5 Miscellaneous
Spare Parts Miscellaneous not illustrated
Illustrated Parts Catalog
3-10
Spare Parts Miscellaneous not illustrated Continued
Maintenance and Service Guide
Illustrated Parts Catalog
Removal and Replacement Preliminaries
4.1 Tools Required
Cables and Connectors
4.2 Service Considerations
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Removal and Replacement Preliminaries
Maintenance and Service Guide
Nonconductive plastic bags, tubes, or boxes Metal tote boxes
Electrostatic voltage levels and protective materials
Removal and Replacement Procedures
5.1 Serial Number
Removal and Replacement Procedures
Maintenance and Service Guide
Figure 5-1. Serial Number Location
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
Removal and Replacement Procedures
Maintenance and Service Guide
5.3 Preparing the Computer for Disassembly
Figure 5-3. Removing the Hard Drive
Figure 5-4. Removing the Hard Drive from the Hard Drive Sleeve
Figure 5-5. Removing a Modular Media Bay Device
5.4 Memory Expansion Board
Reverse the above procedure to install a memory expansion board
Removal and Replacement Procedures
Maintenance and Service Guide
7. The board tilts up at a 45-degree angle
5.5 Computer Feet
Removal and Replacement Procedures
Maintenance and Service Guide
Figure 5-8. Replacing the Computer Feet
5.6 Switch Cover
Figure 5-9. Removing the Switch Cover Screws
8. Remove the switch cover
Reverse the above procedure to install the switch cover
Figure 5-10. Removing the Switch Cover
Removal and Replacement Procedures
5.7 Keyboard
Removal and Replacement Procedures
Maintenance and Service Guide
Keyboards Spare Part Number Information
Removal and Replacement Procedures
Maintenance and Service Guide
Figure 5-11. Releasing the Keyboard
5-14
5. Remove the keyboard shield
5.8 Fan Assembly
Fan Assembly Spare Part Number Information
Removal and Replacement Procedures
Maintenance and Service Guide
4. Disconnect the fan cable from the system board 1 Figure
5.9 Processor
a. Switch cover Section b. Keyboard and keyboard shield Section
c. Fan assembly Section
Removal and Replacement Procedures
3. Lift the processor straight up 2 to remove it from its socket
5.10 Display
Removal and Replacement Procedures
Maintenance and Service Guide
Displays Spare Part Number Information
7. Remove the hinge covers
9. Position the computer so the front faces you
15. Lift the display straight up to remove it
5.11 Top Cover
Top Cover Spare Part Number Information
4. Open the parallel and serial connector cover
7. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 from the system board Figure
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
Maintenance and Service Guide
9. Lift the top cover straight up to remove it Figure
5.12 Speaker Assembly
Speaker Assembly Spare Part Number Information
Reverse the above procedure to install the speaker assemblies
Removal and Replacement Procedures
Maintenance and Service Guide
2. Disconnect the speaker cables 1 from the system board Figure
5.13 Disk Cell RTC Battery
Figure 5-22. Removing the Disk Cell RTC Battery
5.14 Mini PCI Communications Board
Removal and Replacement Procedures
Maintenance and Service Guide
Mini PCI Communications Boards Spare Part Number Information
The board tilts up at a 45-degree angle
5.15 Sub I/O Board
Removal and Replacement Procedures
Maintenance and Service Guide
Sub I/O Board Spare Part Number Information
3. Remove the right display support
4. Disconnect the modem/NIC cable 1 from the sub I/O board Figure
5.16 System Board
Removal and Replacement Procedures
Maintenance and Service Guide
System Board Spare Part Number Information
3. Disconnect the speaker assembly cables 2 from the system board
7. Remove the left display support
9. Press in and hold the PC Card eject button 1 Figure
Specifications
This chapter provides physical and performance specifications
Maintenance and Service Guide
Computer
Specifications
Computer Continued
Shock
Vibration
Maintenance and Service Guide
Specifications
14.1-inch XGA, TFT Display
Specifications
13.3-inch XGA, TFT Display
Specifications
Logical configuration
Maintenance and Service Guide
Hard Drives
Specifications
Physical configuration
Hard Drives Continued
30.0 GB
Specifications
Maintenance and Service Guide
Diskette Drive
Diskette size
Specifications
CD-ROM Drive
Maintenance and Service Guide
Specifications
DVD-ROM Drive
CD-RW Drive
Specifications
6-10
8-cell, Li ion Battery Pack
Specifications
Maintenance and Service Guide
AC Adapter
Specifications
System DMA
Hardware DMA
System Function
Maintenance and Service Guide
Specifications
System Interrupts
System I/O Addresses
Specifications
6-14
Maintenance and Service Guide
Specifications
System I/O Addresses Continued
System I/O Addresses Continued
Specifications
6-16
Maintenance and Service Guide
Specifications
System Memory Map
Maintenance and Service Guide
Connector Pin Assignments
Table A-1 RJ-45 Network Interface
Table A-2 RJ-11 Modem
Connector Pin Assignments
Table A-3 Universal Serial Bus
Connector Pin Assignments
Maintenance and Service Guide
Table A-4 S-Video
Ground Y
Connector Pin Assignments
Table A-5 Parallel
Maintenance and Service Guide
Connector Pin Assignments
Table A-6 External Monitor
Table A-7 Stereo Speaker/Headphone
Connector Pin Assignments
Table A-8 Microphone
3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Page
Maintenance and Service Guide
Screw Listing
Table C-1 Phillips M3 × 8.0 Screw
Table C-2 Phillips M3.0 × 4.0 Screw
Maintenance and Service Guide
Table C-3 Phillips M2.0 × 5.0 Screw
Table C-3 Phillips M2.0 × 5.0 Screw Continued
Maintenance and Service Guide
Table C-3 Phillips M2.0 × 5.0 Screw Continued
Table C-4 Phillips M2.0 × 9.0 Screw
Maintenance and Service Guide
Table C-4 Phillips M2.0 × 9.0 Screw Continued
Table C-4 Phillips M2.0 × 9.0 Screw Continued
Maintenance and Service Guide
Table C-4 Phillips M2.0 × 9.0 Screw Continued
Table C-4 Phillips M2.0 × 9.0 Screw Continued
C-10
Table C-5 Phillips M2.0 × 10.5 Screw
Maintenance and Service Guide
C-11
Table C-5 Phillips M2.0 × 10.5 Screw Continued
C-12
Table C-6 Phillips M2.0 × 12.0 Screw
Maintenance and Service Guide
C-13
Table C-7 Phillips M2.0 × 6.5 Screw
C-14
Table C-7 Phillips M2.0 × 6.5 Screw Continued
Maintenance and Service Guide
C-15
Table C-7 Phillips M2.0 × 6.5 Screw Continued
C-16
Table C-7 Phillips M2.0 × 6.5 Screw Continued
Maintenance and Service Guide
C-17
Table C-8 Phillips M2.0 × 5.0 Screw
C-18
Maintenance and Service Guide
C-19
Index
Index-2
Page
Page