Maintenance and Service Guide
Page
 Contents
 Illustrated Parts Catalog
 Screw Listing Index
 Product Description
 Key
Models
Key Description Options
 Nafta
 N16 100 Arabic 470024-098 Latin America
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Computer External Components
Front and Right Side Components
 Front and Right Side Components
Component Function
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Built-in microphone
 Keyboard components are shown in -4 and described in Table
 Keyboard Components
Fn key
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Troubleshooting
Using the PhoenixBIOS Setup Utility
 Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Section Description
 Initial Troubleshooting
Working?
 No Power, Part
 From Section No Power, Part
 Internal Go to Section No Power Part
 From Section No Power, Part Open Computer
 No Video, Part
 From Section No Video, Part Remove
 Switch box
Nonfunctioning Docking Station if applicable
 No Operating System OS Loading
 No OS Loading from Hard Drive, Part
 From Section
 System Files on hard Drive? Install OS Reboot
 No OS Loading from Diskette Drive
 No OS Loading from CD- or DVD-ROM Drive
 No Audio, Part
Undock
 From Section No Audio, Part
 Nonfunctioning Device
 Nonfunctioning Keyboard
 Nonfunctioning Pointing Device
 Network or Modem Connection Problems
 Illustrated Parts Catalog
Serial Number Location
 Computer System Major Components
Computer System Major Components
 Description Number Display
Spare Parts Computer System Major Components
Spare Part
Plastics and Hardware Kit, includes
 Computer System Major Components
 Sub I/O board
Mini PCI communications boards
System board
Hard drives
 Computer System Major Components
 Base enclosure
Battery packs
Description Number Speakers
Modular media bay device
 Plastics and Hardware Kit Components
Plastics and Hardware Kit Components Spare Part Number
 Mass Storage Devices
Mass Storage Devices
Description Number Hard drives
 Miscellaneous
Spare Parts Miscellaneous not illustrated
 External battery charger
Power cord, 2 wire
Power cord, 3 wire
Description Number AC adapters
 Removal and Replacement Preliminaries
Tools Required
 Cables and Connectors
Service Considerations
Plastic Parts
 Preventing Damage to Removable Drives
 Packaging and Transporting Precautions
Preventing Electrostatic Damage
 Workstation Precautions
 Grounding Equipment and Methods
 Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
 Removal and Replacement Procedures
 Serial Number
 Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
 Preparing the Computer for Disassembly
Removing the Battery Pack
 Reverse the above procedure to install the hard drive
 Removing the Hard Drive from the Hard Drive Sleeve
 Removing a Modular Media Bay Device
 Memory Expansion Board
Removing the Memory Expansion Compartment Cover
 Removing a Memory Expansion Board
 Computer Feet
Replacing the Computer Feet
 Switch Cover
Removing the Switch Cover Screws
 Reverse the above procedure to install the switch cover
 Keyboard
Keyboards Spare Part Number Information
 11. Releasing the Keyboard
 Maintenance and Service Guide
 Fan Assembly
Fan Assembly Spare Part Number Information
 Reverse the above procedure to install the fan assembly
 Processor
Processors Spare Part Number Information
 Reverse the above procedure to install the processor
 Display
Displays Spare Part Number Information
 15. Removing the Hinge Covers and Display Screws
 16. Disconnecting the Display Cables
 Reverse the above procedure to install the display
 Top Cover
Top Cover Spare Part Number Information
 Turn the computer top side up with the front facing you
 Removal and Replacement Procedures
 Lift the top cover straight up to remove it Figure
 Speaker Assembly
Speaker Assembly Spare Part Number Information
 21. Removing the Speaker Assemblies
 Disk Cell RTC Battery
22. Removing the Disk Cell RTC Battery
 Mini PCI Communications Board
Mini PCI Communications Boards Spare Part Number Information
 23. Removing the Mini PCI Communications Board
 Sub I/O Board Spare Part Number Information
Sub I/O Board
Sub I/O board 251381-001
 24. Removing the Right Display Support
 25. Removing the Sub I/O Board
 System Board Spare Part Number Information
System Board
System board 251368-001
 26. Removing the Hard Drive Bracket
 27. Removing the Left Display Support and System Board Screw
 28. Removing the System Board
 Computer
 Shock
Vibration
 Inch XGA, TFT Display
 Height 20.28 cm Depth 10.64 27.03 cm Width 13.3 33.79 cm
 Hard Drives
 Disk rotational speed rpm
30.0 GB 20.0 GB 15.0 GB Physical configuration
Buffer size3
Transfer rate
 Diskette Drive
 CD-ROM Drive
 Disk thickness Track pitch
DVD-ROM Drive
Audio output level
 Center hole diameter
CD-RW Drive
Disk thickness
 AC Adapter
Cell, Li ion Battery Pack
Power supply input
Energy
 System DMA
Hardware DMA System Function
 System Interrupts
Hardware IRQ System Function
 System I/O Addresses
 16F Unused
 VGA
 System Memory Map
Size Memory Address System Function
 Pin Signal
Table A-1 RJ-45 Network Interface
 Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
 Table A-4 Video
 Table A-5 Parallel
 Table A-6 External Monitor
 Table A-7 Stereo Speaker/Headphone
Pin Signal Audio out
Pin Signal Audio
Table A-8 Microphone
 Conductor Power Cord Set
General Requirements
 Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
 Power Cord Set Requirements
 Table C-1 Phillips M3 × 8.0 Screw
Where used
Head Color Qty Length Thread Width
 Table C-2 Phillips M3.0 × 4.0 Screw
Color Qty Length Thread Width Black Where used
Head
 Color Qty Length Thread Width Silver Where used
Table C-3 Phillips M2.0 × 5.0 Screw
 Table C-3 Phillips M2.0 × 5.0 Screw
 Table C-3 Phillips M2.0 × 5.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Color Qty Length Thread Width Silver 10.5 Where used
Table C-5 Phillips M2.0 × 10.5 Screw
 Table C-5 Phillips M2.0 × 10.5 Screw
 Color Qty Length Thread Width Black 12.0 mm Where used
Table C-6 Phillips M2.0 × 12.0 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Color Qty Length Thread Width Gold Where used
Table C-8 Phillips M2.0 × 5.0 Screw
 Maintenance and Service Guide
 Index
 Index-2
 Index-3
 Index-4
 Pin assignments A-2 RJ-11 P55 adapter spare part
 Index-6