Manuals / Compaq / Computer Equipment / Laptop

Compaq N160 manual No Audio, Part, Troubleshooting, 2-18, Load drivers and set configuration

Models: N160

1 157

Download 157 pages 24.95 Kb

Page 45

Image 45

Troubleshooting

2.16 No Audio, Part 2

Continued from

Section 2.15,

No Audio, Part 1.

Audio

driver in OS configured?

Correct

drivers for

application?

Connect to

external speaker.

Audio?

Reload

audio drivers.

Load drivers and set configuration

in OS.

NReplace audio

board and

speaker

connections in

notebook, if

applicable.

Audio?

Done

1.Replace internal speakers.

2.Replace audio board, if applicable.

3.Replace system board.

2–18	Maintenance and Service Guide

Page 45

Image 45

Compaq N160 manual No Audio, Part, Troubleshooting, 2-18, Load drivers and set configuration

Contents

Maintenance and Service Guide OctoberCompaq Notebook Evo N160 Series Document Part NumberDocument Part Number Maintenance and Service Guide First Edition OctoberContents 2 Troubleshooting1 Product Description 5 Removal and Replacement Procedures 4 Removal and Replacement Preliminaries3 Illustrated Parts Catalog Contents6 Specifications A Connector Pin Assignments B Power Cord Set RequirementsScrew Listing Index Figure 1-1. Compaq Notebook Evo N160 Product DescriptionComputer models are shown in Table1-1 ModelsCompaq Notebook Evo N160 Models and Model Naming Conventions Product DescriptionCompaq Notebook Evo N160 Maintenance and Service GuideModels and Model Naming Conventions Continued Product DescriptionCompaq Notebook Evo N160 Models and Model Naming Conventions ContinuedProduct Description Compaq Notebook Evo N160 Maintenance and Service GuideModels and Model Naming Conventions Continued Product DescriptionCompaq Notebook Evo N160 Models and Model Naming Conventions ContinuedProduct Description Compaq Notebook Evo N160 Maintenance and Service GuideModels and Model Naming Conventions Continued Product Description1.1 Features Parallel devices External monitor 1394 digital devices AC power Connectors for RJ-45 network RJ-11 modem Universal Serial Bus S-VideoMaintenance and Service Guide Stereo line out/headphone Mono microphone QuickDock Port Replicator1.2 Clearing a Password 1.3 Power Management Maintenance and Service Guide 1.4 Computer External ComponentsFigure 1-2. Front and Right Side Components Product DescriptionFront and Right Side Components Maintenance and Service GuideProduct Description ComponentRear Panel and Left Side Components Figure 1-3. Rear Panel and Left Side ComponentsProduct Description 1-14Maintenance and Service Guide Rear Panel and Left Side Components ContinuedProduct Description Figure 1-4. Keyboard Components Maintenance and Service GuideProduct Description 1-16Keyboard Components Maintenance and Service GuideCaps lock key Fn keyTop Components Figure 1-5. Top ComponentsProduct Description 1-18Maintenance and Service Guide Top Components ContinuedProduct Description Figure 1-6. Bottom Components Maintenance and Service GuideBottom Components Product DescriptionMaintenance and Service Guide Bottom Components ContinuedProduct Description 1.5 Design Overview Using the PhoenixBIOS Setup Utility TroubleshootingTroubleshooting Flowcharts Troubleshooting Flowcharts OverviewTroubleshooting Initial Troubleshooting Power up in docking station? 2.2 No Power, PartDone in dockingTroubleshooting 2.3 No Power, PartMaintenance and Service Guide Visually check for debris in battery socket and clean if necessaryTroubleshooting 2.4 No Power, Partin computer and at power source Replace external AC adapterTroubleshooting 2.5 No Power, PartMaintenance and Service Guide Loose or2.6 No Video, Part Troubleshooting 2.7 No Video, PartMaintenance and Service Guide Continued from Section No Video, Part RemoveTroubleshooting 2.8 Nonfunctioning Docking Station if applicableMaintenance and Service Guide Reseat power2.9 No Operating System OS Loading TroubleshootingMaintenance and Service Guide Check the setup utility for correct booting order 2.10 No OS Loading from Hard Drive, PartBoot from diskette? priority through the setup utility and reboot2.11 No OS Loading from Hard Drive, Part Virus 2.12 No OS Loading from Hard Drive, Parton hard sectors2.13 No OS Loading from Diskette Drive Troubleshooting 2.14 No OS Loading from CD- or DVD-ROM Drivebootable disc 2-162.15 No Audio, Part TroubleshootingMaintenance and Service Guide Troubleshooting 2.16 No Audio, PartLoad drivers and set configuration 2-18Troubleshooting 2.17 Nonfunctioning DeviceMaintenance and Service Guide 2-19Troubleshooting 2.18 Nonfunctioning KeyboardMaintenance and Service Guide 2-20Troubleshooting 2.19 Nonfunctioning Pointing DeviceMaintenance and Service Guide 2-21Troubleshooting 2.20 Network or Modem Connection ProblemsMaintenance and Service Guide reconfigure3.1 Serial Number Location Illustrated Parts CatalogMaintenance and Service Guide 3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components Illustrated Parts CatalogSpare Parts Computer System Major Components Maintenance and Service GuideIllustrated Parts Catalog Keyboard shieldMaintenance and Service Guide Computer System Major Components continuedIllustrated Parts Catalog Maintenance and Service Guide Spare Parts Computer System Major Components ContinuedIllustrated Parts Catalog Maintenance and Service Guide Computer System Major Components continuedIllustrated Parts Catalog Maintenance and Service Guide Spare Parts Computer System Major Components ContinuedIllustrated Parts Catalog Figure 3-3 Plastics and Hardware Kit Components 3.3 Plastics and Hardware Kit ComponentsPlastics and Hardware Kit Components Spare Part Number Illustrated Parts CatalogMaintenance and Service Guide 3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices Mass Storage DevicesSpare Parts Miscellaneous not illustrated 3.5 MiscellaneousIllustrated Parts Catalog 3-10Maintenance and Service Guide Spare Parts Miscellaneous not illustrated ContinuedIllustrated Parts Catalog 4.1 Tools Required Removal and Replacement Preliminaries4.2 Service Considerations Cables and ConnectorsPlastic Parts 4.3 Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5 Packaging and Transporting Precautions4.6 Workstation Precautions 4.7 Grounding Equipment and Methods Maintenance and Service Guide Removal and Replacement PreliminariesNonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materialsRemoval and Replacement Procedures Removal and Replacement Procedures 5.1 Serial NumberMaintenance and Service Guide Figure 5-1. Serial Number LocationDisassembly Sequence Chart 5.2 Disassembly Sequence ChartRemoval and Replacement Procedures Maintenance and Service Guide5.3 Preparing the Computer for Disassembly Figure 5-3. Removing the Hard Drive Figure 5-4. Removing the Hard Drive from the Hard Drive Sleeve Figure 5-5. Removing a Modular Media Bay Device 5.4 Memory Expansion Board Removal and Replacement Procedures Reverse the above procedure to install a memory expansion boardMaintenance and Service Guide 7. The board tilts up at a 45-degree angleRemoval and Replacement Procedures 5.5 Computer FeetMaintenance and Service Guide Figure 5-8. Replacing the Computer FeetFigure 5-9. Removing the Switch Cover Screws 5.6 Switch CoverReverse the above procedure to install the switch cover 8. Remove the switch coverFigure 5-10. Removing the Switch Cover Removal and Replacement ProceduresRemoval and Replacement Procedures 5.7 KeyboardMaintenance and Service Guide Keyboards Spare Part Number InformationMaintenance and Service Guide Removal and Replacement ProceduresFigure 5-11. Releasing the Keyboard 5-145. Remove the keyboard shield Fan Assembly Spare Part Number Information 5.8 Fan AssemblyRemoval and Replacement Procedures Maintenance and Service Guide4. Disconnect the fan cable from the system board 1 Figure a. Switch cover Section b. Keyboard and keyboard shield Section 5.9 Processorc. Fan assembly Section Removal and Replacement Procedures3. Lift the processor straight up 2 to remove it from its socket Removal and Replacement Procedures 5.10 DisplayMaintenance and Service Guide Displays Spare Part Number Information7. Remove the hinge covers 9. Position the computer so the front faces you 15. Lift the display straight up to remove it Top Cover Spare Part Number Information 5.11 Top Cover4. Open the parallel and serial connector cover 7. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 from the system board Figure Removal and Replacement Procedures Reverse the above procedure to install the top coverMaintenance and Service Guide 9. Lift the top cover straight up to remove it FigureSpeaker Assembly Spare Part Number Information 5.12 Speaker AssemblyRemoval and Replacement Procedures Reverse the above procedure to install the speaker assembliesMaintenance and Service Guide 2. Disconnect the speaker cables 1 from the system board FigureFigure 5-22. Removing the Disk Cell RTC Battery 5.13 Disk Cell RTC BatteryRemoval and Replacement Procedures 5.14 Mini PCI Communications BoardMaintenance and Service Guide Mini PCI Communications Boards Spare Part Number InformationThe board tilts up at a 45-degree angle Removal and Replacement Procedures 5.15 Sub I/O BoardMaintenance and Service Guide Sub I/O Board Spare Part Number Information3. Remove the right display support 4. Disconnect the modem/NIC cable 1 from the sub I/O board Figure Removal and Replacement Procedures 5.16 System BoardMaintenance and Service Guide System Board Spare Part Number Information3. Disconnect the speaker assembly cables 2 from the system board 7. Remove the left display support 9. Press in and hold the PC Card eject button 1 Figure This chapter provides physical and performance specifications SpecificationsMaintenance and Service Guide ComputerComputer Continued SpecificationsShock VibrationSpecifications Maintenance and Service Guide14.1-inch XGA, TFT Display 13.3-inch XGA, TFT Display SpecificationsLogical configuration SpecificationsMaintenance and Service Guide Hard DrivesPhysical configuration SpecificationsHard Drives Continued 30.0 GBMaintenance and Service Guide SpecificationsDiskette Drive Diskette sizeCD-ROM Drive SpecificationsSpecifications Maintenance and Service GuideDVD-ROM Drive Specifications CD-RW Drive6-10 Specifications 8-cell, Li ion Battery PackMaintenance and Service Guide AC AdapterSystem DMA SpecificationsHardware DMA System FunctionSpecifications Maintenance and Service GuideSystem Interrupts Specifications System I/O Addresses6-14 Specifications Maintenance and Service GuideSystem I/O Addresses Continued Specifications System I/O Addresses Continued6-16 Specifications Maintenance and Service GuideSystem Memory Map Connector Pin Assignments Maintenance and Service GuideTable A-1 RJ-45 Network Interface Connector Pin Assignments Table A-2 RJ-11 ModemTable A-3 Universal Serial Bus Maintenance and Service Guide Connector Pin AssignmentsTable A-4 S-Video Ground YTable A-5 Parallel Connector Pin AssignmentsConnector Pin Assignments Maintenance and Service GuideTable A-6 External Monitor Connector Pin Assignments Table A-7 Stereo Speaker/HeadphoneTable A-8 Microphone Power Cord Set Requirements 3-Conductor Power Cord SetGeneral Requirements Country-Specific Requirements Page Screw Listing Maintenance and Service GuideTable C-1 Phillips M3 × 8.0 Screw Table C-2 Phillips M3.0 × 4.0 Screw Table C-3 Phillips M2.0 × 5.0 Screw Maintenance and Service GuideTable C-3 Phillips M2.0 × 5.0 Screw Continued Table C-3 Phillips M2.0 × 5.0 Screw Continued Maintenance and Service GuideTable C-4 Phillips M2.0 × 9.0 Screw Table C-4 Phillips M2.0 × 9.0 Screw Continued Maintenance and Service GuideTable C-4 Phillips M2.0 × 9.0 Screw Continued Table C-4 Phillips M2.0 × 9.0 Screw Continued Maintenance and Service GuideC-10 Table C-4 Phillips M2.0 × 9.0 Screw ContinuedMaintenance and Service Guide Table C-5 Phillips M2.0 × 10.5 ScrewC-11 C-12 Table C-5 Phillips M2.0 × 10.5 Screw ContinuedMaintenance and Service Guide Table C-6 Phillips M2.0 × 12.0 ScrewC-13 C-14 Table C-7 Phillips M2.0 × 6.5 ScrewMaintenance and Service Guide Table C-7 Phillips M2.0 × 6.5 Screw ContinuedC-15 C-16 Table C-7 Phillips M2.0 × 6.5 Screw ContinuedMaintenance and Service Guide Table C-7 Phillips M2.0 × 6.5 Screw ContinuedC-17 C-18 Table C-8 Phillips M2.0 × 5.0 ScrewC-19 Maintenance and Service GuideIndex Index-2 Page Page

2.16 No Audio, Part 2

Load drivers and set configuration

2–18