Maintenance and Service Guide
Page
 Contents
 Illustrated Parts Catalog
 Screw Listing Index
 Product Description
 Models
Key
Key Description Options
 Nafta
 N16 100 Arabic 470024-098 Latin America
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Compaq Notebook Evo N160 Models and Model Naming Conventions
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Front and Right Side Components
Computer External Components
 Component Function
Front and Right Side Components
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Built-in microphone
 Keyboard components are shown in -4 and described in Table
 Fn key
Keyboard Components
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Using the PhoenixBIOS Setup Utility
Troubleshooting
 Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Section Description
 Working?
Initial Troubleshooting
 No Power, Part
 From Section No Power, Part
 Internal Go to Section No Power Part
 From Section No Power, Part Open Computer
 No Video, Part
 From Section No Video, Part Remove
 Nonfunctioning Docking Station if applicable
Switch box
 No Operating System OS Loading
 No OS Loading from Hard Drive, Part
 From Section
 System Files on hard Drive? Install OS Reboot
 No OS Loading from Diskette Drive
 No OS Loading from CD- or DVD-ROM Drive
 Undock
No Audio, Part
 From Section No Audio, Part
 Nonfunctioning Device
 Nonfunctioning Keyboard
 Nonfunctioning Pointing Device
 Network or Modem Connection Problems
 Serial Number Location
Illustrated Parts Catalog
 Computer System Major Components
Computer System Major Components
 Plastics and Hardware Kit, includes
Spare Parts Computer System Major Components
Spare Part
Description Number Display
 Computer System Major Components
 Hard drives
Mini PCI communications boards
System board
Sub I/O board
 Computer System Major Components
 Modular media bay device
Battery packs
Description Number Speakers
Base enclosure
 Plastics and Hardware Kit Components Spare Part Number
Plastics and Hardware Kit Components
 Mass Storage Devices
Mass Storage Devices
Description Number Hard drives
 Spare Parts Miscellaneous not illustrated
Miscellaneous
 Description Number AC adapters
Power cord, 2 wire
Power cord, 3 wire
External battery charger
 Tools Required
Removal and Replacement Preliminaries
 Service Considerations
Cables and Connectors
Plastic Parts
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
Packaging and Transporting Precautions
 Workstation Precautions
 Grounding Equipment and Methods
 Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
 Removal and Replacement Procedures
 Serial Number
 Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
 Removing the Battery Pack
Preparing the Computer for Disassembly
 Reverse the above procedure to install the hard drive
 Removing the Hard Drive from the Hard Drive Sleeve
 Removing a Modular Media Bay Device
 Removing the Memory Expansion Compartment Cover
Memory Expansion Board
 Removing a Memory Expansion Board
 Replacing the Computer Feet
Computer Feet
 Removing the Switch Cover Screws
Switch Cover
 Reverse the above procedure to install the switch cover
 Keyboards Spare Part Number Information
Keyboard
 11. Releasing the Keyboard
 Maintenance and Service Guide
 Fan Assembly Spare Part Number Information
Fan Assembly
 Reverse the above procedure to install the fan assembly
 Processors Spare Part Number Information
Processor
 Reverse the above procedure to install the processor
 Displays Spare Part Number Information
Display
 15. Removing the Hinge Covers and Display Screws
 16. Disconnecting the Display Cables
 Reverse the above procedure to install the display
 Top Cover Spare Part Number Information
Top Cover
 Turn the computer top side up with the front facing you
 Removal and Replacement Procedures
 Lift the top cover straight up to remove it Figure
 Speaker Assembly Spare Part Number Information
Speaker Assembly
 21. Removing the Speaker Assemblies
 22. Removing the Disk Cell RTC Battery
Disk Cell RTC Battery
 Mini PCI Communications Boards Spare Part Number Information
Mini PCI Communications Board
 23. Removing the Mini PCI Communications Board
 Sub I/O Board
Sub I/O Board Spare Part Number Information
Sub I/O board 251381-001
 24. Removing the Right Display Support
 25. Removing the Sub I/O Board
 System Board
System Board Spare Part Number Information
System board 251368-001
 26. Removing the Hard Drive Bracket
 27. Removing the Left Display Support and System Board Screw
 28. Removing the System Board
 Computer
 Vibration
Shock
 Inch XGA, TFT Display
 Height 20.28 cm Depth 10.64 27.03 cm Width 13.3 33.79 cm
 Hard Drives
 Transfer rate
30.0 GB 20.0 GB 15.0 GB Physical configuration
Buffer size3
Disk rotational speed rpm
 Diskette Drive
 CD-ROM Drive
 DVD-ROM Drive
Disk thickness Track pitch
Audio output level
 CD-RW Drive
Center hole diameter
Disk thickness
 Energy
Cell, Li ion Battery Pack
Power supply input
AC Adapter
 Hardware DMA System Function
System DMA
 Hardware IRQ System Function
System Interrupts
 System I/O Addresses
 16F Unused
 VGA
 Size Memory Address System Function
System Memory Map
 Table A-1 RJ-45 Network Interface
Pin Signal
 Table A-3 Universal Serial Bus
Table A-2 RJ-11 Modem
 Table A-4 Video
 Table A-5 Parallel
 Table A-6 External Monitor
 Table A-8 Microphone
Pin Signal Audio out
Pin Signal Audio
Table A-7 Stereo Speaker/Headphone
 General Requirements
Conductor Power Cord Set
 Conductor Power Cord Set Requirements
Country-Specific Requirements
Country Accredited Agency Applicable Note Number
 Power Cord Set Requirements
 Where used
Table C-1 Phillips M3 × 8.0 Screw
Head Color Qty Length Thread Width
 Color Qty Length Thread Width Black Where used
Table C-2 Phillips M3.0 × 4.0 Screw
Head
 Table C-3 Phillips M2.0 × 5.0 Screw
Color Qty Length Thread Width Silver Where used
 Table C-3 Phillips M2.0 × 5.0 Screw
 Table C-3 Phillips M2.0 × 5.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-4 Phillips M2.0 × 9.0 Screw
 Table C-5 Phillips M2.0 × 10.5 Screw
Color Qty Length Thread Width Silver 10.5 Where used
 Table C-5 Phillips M2.0 × 10.5 Screw
 Table C-6 Phillips M2.0 × 12.0 Screw
Color Qty Length Thread Width Black 12.0 mm Where used
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-7 Phillips M2.0 × 6.5 Screw
 Table C-8 Phillips M2.0 × 5.0 Screw
Color Qty Length Thread Width Gold Where used
 Maintenance and Service Guide
 Index
 Index-2
 Index-3
 Index-4
 Pin assignments A-2 RJ-11 P55 adapter spare part
 Index-6