
Troubleshooting
2.20 Network or Modem Connection Problems
No network or modem connection.
| 
 | N | |
| Network | 
 | Replace jack or | 
| or modem jack | 
 | have jack | 
| active? | 
 | activated. | 
Y
Y
Digital
line?
N
N
Connect
to 
line.
Y
| NIC/modem | Reload | |
| drivers and | ||
| configured in OS? | ||
| reconfigure. | ||
| 
 | 
Y
Disconnect all
power from
the notebook
and open.
Reseat
NIC/modem if
applicable.
OK?
N
Replace
NIC/modem if
applicable.
Y
OK?
N
Replace system board.
Done
Done
| Maintenance and Service Guide | 
