Troubleshooting

2.20 Network or Modem Connection Problems

No network or modem connection.

 

N

Network

 

Replace jack or

or modem jack

 

have jack

active?

 

activated.

Y

Y

Digital

line?

N

N

Connect

to non-digital

line.

Y

NIC/modem

Reload

drivers and

configured in OS?

reconfigure.

 

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem if

applicable.

OK?

N

Replace

NIC/modem if

applicable.

Y

OK?

N

Replace system board.

Done

Done

2–22

Maintenance and Service Guide

Page 49
Image 49
Compaq N160 manual Network or Modem Connection Problems