Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers 5-10, What you see, Solutions

5-10			Troubleshooting
	Table 5-1: Print quality problems
	What you see	Possible causes	Solutions
	Printed card images	The image capture system	See the information for the
	(photos) are blurry.	needs adjustment.	image capture system.
	Printed cards, including	The rollers may be dirty.	Run a cleaning cycle, then
	text, are blurry.		clean the rollers. See
			Chapter 4.
		The cards may not meet	Obtain and use a different
		specifications.	supply of cards. See
			Appendix B.
		The printhead may be	Clean the printhead. See
		dirty.	Chapter 4.
			If the problem persists,
			contact your service
			representative.
	All card data is positioned	The card registration	Set the position of printing.
	unevenly on the card.	might be incorrect.	See the e-Guide.#
			If the problem persists,
			contact your service
			representative.

Card is printed upside	The card creation	See the information for the
down (the image is rotated	application has rotated the	card creation application.
180 degrees).	card.
	The card rotation setting	Set the card rotation using
	might be incorrect.	the Default Document
		Properties (NT),
		Properties (98), or Printing
		Preferences (2000) dialog
		box. See .

#Obtain guidance from service before performing this task.

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers