August
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Regulatory compliance
Liability statement
Trademark acknowledgments
Proprietary Notice
Chapter 2 Using the printer Loading cards Loading the print ribbon
Contents
Powering on the system Status light Making cards
Chapter 3 Using the printer driver
Problems with card appearance
Section 2 Installing the Printer
Obtaining service
PC and software specifications
PC settings for Windows 2000 and NT 4.0 . . . . . . . . . . . . . C-5
PC settings for Windows Me and
C-10
User’s Guide for ImageCard Select and UltraGrafix Select Printers
This chapter presents the following
Overview
The purpose of this manual
Who should use this manual
Audience
About this manual
About the Select printer
Figure 1-1 Desktop icon for the e-Guide
Printer models
About Advanced Imaging Technology
Top cover Printer label
Figure 1-2 Printer label
Table 1-1 Select printer features available
Outside of the printer
Printer features
Figure 1-3 Front of the Select printer
Duplex module
Card output stacker
Inside the printer
Ready button
Lock optional
Swing arm
Continuous cleaning roller
Ribbon tracker
Printhead cartridge
Power switch
Contact smart card port Power switch Power receptacle
Power receptacle
Back of the printer
Smart card serial ports
Who to call for assistance
1-10
Overview
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Using the printer
Load cards
Loading cards
Figure 2-1 Remove the card cartridge
Figure 2-2 Fan cards
Figure 2-3 Load cards into the card cartridge
Smart Card Chip Magnetic Stripe
Figure 2-4 Replace the card cartridge
iSEL007u
Remove the print ribbon cartridge
Loading the print ribbon
Figure 2-5 Open the cover
Figure 2-6 Open the swing arm
Load the print ribbon
Figure 2-7 Remove the print ribbon cartridge
Figure 2-8 Load new print ribbon on the ribbon cartridge
Power on the printer
Powering on the system
Replace the print ribbon cartridge
Figure 2-9 Replace the print ribbon cartridge
Status light
Figure 2-10 Power on the printer
Figure 2-11 Status light
Status Light
Use a card creation application
Making cards
Status Light
Description
Print from a PC application
Operating tips
Removing cards
Remove cards
2-10
2-11
Responding to messages
Figure 2-12 Remove cards
Figure 2-13 Typical message
2-12
Fix a printer problem
Shutting down the system
Figure 2-14 Press the power button to power off the printer
2-13
Shut down the printer and system
2-14
Using the printer
User’s Guide for ImageCard Select and UltraGrafix Select Printers
How to work with printer settings and data
Using the printer driver
How to use the Status Monitor
This chapter provides information to help you use the printer
Working with printer settings and data
Tips for settings
Settings and data for Windows NT
Figure 3-1 Properties dialog box, Windows NT
Use the Properties dialog box
Figure 3-2 Default Document Properties dialog box for Windows NT
Use the Default Document Properties dialog box
Use the Properties dialog box
Settings and data for Windows Me and
Figure 3-3 Properties dialog box, Windows Me and
Settings and data for Windows
Use the Properties dialog box
Figure 3-4 Select Properties dialog box, Windows
Figure 3-5 Printing Preferences dialog box for Windows
Use the Printing Preferences dialog box
Table 3-1 Status Monitor icons
Using the Status Monitor
Figure 3-6 Status Monitor icon
Icon
Opening and using the Status Monitor
3-10
Table 3-1 Status Monitor icons
3-11
Viewing Status Monitor information
Open the Status Monitor
Suspending the Status Monitor
Starting or quitting advanced setup
3-12
Closing and Exiting the Status Monitor
Figure 3-8 Color Settings page
3-13
for ImageCard Select and UltraGrafix Select Printers
3-14
Using the printer driver
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Maintaining the printer
Replacing the cleaning roller sleeve
Running a cleaning cycle
Replace the cleaning roller
Figure 4-1 Open the swing arm
Figure 4-2 Lift the roller out of the printer
Figure 4-3 Replace the cleaning roller sleeve
Run a printer cleaning card
Using the printer cleaning card
Figure 4-4 Printer cleaning card
Figure 4-5 Insert the printer cleaning card
Using the magnetic stripe cleaning card
Run the magnetic stripe cleaning card
Figure 4-6 Insert the magnetic stripe cleaning card
Clean printer rollers
Cleaning the printer rollers
Figure 4-8 Clean rollers in the card track
Figure 4-7 Clean the pick rollers
Maintaining the printer
Cleaning tips
Cleaning the printhead
Clean the printhead
Replacing the printhead cartridge
Figure 4-9 Clean the printing surface of the printhead
Remove the printhead cartridge
4-10
Figure 4-10 Printhead cartridge latch lever
4-11
Figure 4-11 Printhead power and data cables and connectors
Power cable Data cable Ground cable
4-12
Figure 4-12 Printhead ground cable
Figure 4-13 Align pins with slots on the swing arm
4-13
Replace the printhead cartridge
Figure 4-14 Secure the printhead cartridge
4-14
Troubleshooting
Problem
Troubleshooting guide
If you think the printer is not working
Location
Make a printer test card
Making and evaluating test cards
Figure 5-1 Press and hold Ready button 1 and then Press Power switch
Figure 5-2 ImageCard printer test card using color ribbon
Printer test card
Print the Windows test page
Windows test page
Track
Format
Windows
Figure 5-3 Windows test page, portrait orientation
Print
WindowsCgtulatIfreadinfoyuhveyourthismationcanwin98tp
Problems with card appearance
Magnetic stripe test card
Print a magnetic stripe test card
Troubleshooting
Table 5-1 Print quality problems
Solutions
Print Module
Table 5-1 Print quality problems
Guide
Solutions
What you see
Table 5-1 Print quality problems
5-10
Solutions
What you see
Table 5-1 Print quality problems
5-11
Solutions
What you see
Table 5-1 Print quality problems
5-12
Solutions
What you see
Table 5-2 Topcoat quality problems-print ribbon
Topcoat applied using the print ribbon
5-13
Table 5-1 Print quality problems
5-14
Obtaining service
Table 5-2 Topcoat quality problems-print ribbon
Solutions
Packing the printer for shipping
When to obtain service
5-15
Pack the printer
Figure 5-5 Pack a Select printer for shipping
5-16
Skills that installers need
Before you install
This chapter presents the following
Physical, electrical, and other requirements for the site
General requirements
Installation audience
Selecting the site
Electrical requirements
Physical requirements
Environmental requirements
PC and software specifications
ID system installation sequence
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Before you install
This section describes how to install and set up the Datacard
Install the printer
Connecting the cables Installing the printer driver
Select Class photo ID printer. It describes
Unpacking the printer
Install the printer
Unpack the printer
Figure 7-1 Unpack the printer
Who to call for assistance
Connecting cables
Install the printer
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Figure 7-2 Connect the parallel port cable
Connect a parallel port data cable
Install the printer
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Connect a USB data cable
Connect an optional smart card serial cable
Figure 7-3 Connect the USB cable
Connect the power cord
Figure 7-5 Connect the power cord
Inside Outside Figure 7-4 Connect the smart card serial cable
Preparing the printer for driver installation
Installing the printer driver
Install the printer driver to a parallel port
Figure 7-6 Driver installation program
Install the printer
7-10
7-11
Install the printer driver to a USB port on Windows Me or
ImageCard Select and UltraGrafix Select Printers
steps to follow
Install the printer driver to a USB port on Windows
7-12
the e-Guide for ImageCard Select and UltraGrafix Select Printers and
Install the printer
7-13
ImageCard Select and UltraGrafix Select Printers
steps to follow
7-14
Changing required printer settings
Printing sample cards
7-15
Print sample cards
Setup tips
Optional settings
7-16
Install the printer
7-17
7-18
Install the printer
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Regulatory compliance
Safety and compliance
Notice for USA FCC notice
Notice for Canada
Liability statement
Safety
Safe environment
Safe human interface
Acknowledgments
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Personalization supplies
Supplies and cards
Print ribbons
Panel
Ribbon
Supply roll storage
Part
type
Cards
Card specifications
Card size
Card material
New cards preferred
StickICards
Pre-punched cards
Figure B-2 Pre-punched card block-out areas
Card surface
Card quality guidelines
Card handling
Card storage
Card storage specifications
Cleaning supplies
Printer cleaning card
Replaceable cleaning sleeve
Magnetic stripe cleaning card
Cleaning kits
Cleaning pen
Figure B-4 Replaceable cleaning sleeve
Printer driver CD-ROM
Path
Purpose
Printhead cartridge
Printer components
Printer
Printhead
B-10
Data cable
Parallel port cable
USB cable
Figure B-9 U.S. power cable
Power cord
Smart card serial cable
B-11
Print ribbon cartridge
Replacement keys for optional lock
Card cartridge
B-12
Figure B-13 Cleaning roller spindle
Cleaning roller spindle
Related publications
B-13
User’s Guide for ImageCard Select and UltraGrafix Select Printers
B-14
PC settings
Configuring the ECP parallel port
PC settings for all operating systems
Configure the ECP parallel port
Set up two ECP parallel ports
Figure C-1 Printer Port LPT Properties dialog box
Figure C-2 USB Root Hub Properties dialog box
C-4 Set up a Universal Serial Bus US port
Remove a device from the Device Manager
PC settings for Windows 2000 and NT
Setting printer permissions
Setting parallel port values
Set parallel port values for Windows 2000 and NT
Set printer permissions for Windows
Set printer permissions for Windows NT
Set the serial port on Windows 2000 and NT
Setting a smart card serial port-Windows 2000 and NT
Setting
Figure C-4 Settings dialog box
Figure C-3 Ports dialog box
Value
Verify port assignment and settings
PC settings for Windows Me and
Verify communication mode
C-10
Setting a smart card serial port-Windows Me and
C-11
Set the serial port on Windows Me and
Figure C-5 Device Manager tab of System Properties dialog box
C-12
C-13
Figure C-6 Settings dialog box
Setting
Value
User’s Guide for ImageCard Select and UltraGrafix Select Printers
C-14
IATA, ABA, and TTS character sets
Magnetic stripe encoding
IATA International Air Transport Association
ABA American Bankers Association
NTT character set
Magnetic Stripe Setup
Magnetic Stripe settings used by the Select printer
User’s Guide for ImageCard Select and UltraGrafix Select Printers
Driver installation for Windows ME, 98, and NT
Installation messages
Dc9inst.dll was not loaded. Canceling installation
Key Creation Failure, Key n
The printer name contains a not-allowed character
Adobe Acrobat Reader installation did not complete successfully
Possible Cause
Action
There was an error creating a desktop shortcut for component
You must have administrator privileges to use this installation
The setup DLL detected an error. Cancelling installation
Possible Cause
Page
Page
An internal error has occurred. Canceling installation
Do you want this printer to be the default printer?
Unable to install a shortcut in the Startup group
Possible Cause
Acrobat Reader is required to view the e-Guide
The e-Guide and Acrobat Reader are not available to install
Possible Cause
Action
An invalid parameter has been detected during printer installation
Please restart the PC and run this installation again
Could not create the log file. Cancelling installation
Possible Cause
Action
Could not access file
Driver installation for Windows 2000 only
The Installation did not complete
E-10
E-11
Removing the printer driver for Windows ME, 98, and NT
Type in the name of the Datacard printer to remove
Possible Cause
User’s Guide for ImageCard Select and UltraGrafix Select Printers
E-12
Numerics
Index
Page
Page
Page
locking
Page
Page
Default Document Properties 3-5, 3-9, e-1-19, e-1-24
Windows Me and edition recommended e-4-7 PC settings C-10, e-A-9
Windows
test page wizard 5-6, e-1-14 upgrading the printer driver e-4-6
