location.

Power cycle the autoloader through the front panel.

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

AA

Picker Cartridge Sensor Error

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely when the cartridge is manually inserted into the magazine.

If all previous steps fail, contact support.dell.com.

AB

Drive Path Sensor Error

Power cycle the autoloader through the front panel.

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

If all previous steps fail, contact support.dell.com.

AC

Mail Slot Door Sensor Error

Power cycle the autoloader.

 

 

Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the

 

 

 

door closes fully.

AD

Mail Slot Solenoid Error

 

 

 

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

 

AE

Servo Initialization Error

Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine

 

 

 

and insure that the carriers move freely at least one full rotation in each direction. Re-insert each

 

 

 

magazine after inspection.

 

 

Check the barcode reader setting through either the Remote Management Unit or the Operator

 

 

 

Control Panel.

 

 

If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do

 

 

 

not have valid barcode labels, disable the barcode reader.

 

 

Check support.dell.com for PowerVault 124T firmware updates.

 

 

Power cycle the autoloader.

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

 

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

AF

Error Log Information Event

Used to analyze start of servo/motor error sequence in the Soft Error Log. Error entries immediately

 

 

following indicate nature of specific motor/position error.

 

 

No action required.

Servo Picker Hardware Error Types

B0

Rotation Sensor Bad

B1

Rotation Flag Not Found

 

 

B2

Rotation Flag Bad

 

 

B3

Translation Sensor Bad

 

 

B4

Translation Sensor 1 Bad

 

 

B5

Translation Sensor 2 Bad

 

 

B6

Translation Flag Bad

 

 

B7

Rotational Calibration Lost

 

 

B8

Translation Calibration Lost

B9

Rotation Lost

 

 

BA

Translation Lost

 

 

BB

Rotation Position Lost

 

 

BC

Translation Position Lost

 

 

BD

Picker Dropped Cartridge Error

 

 

BE

Picker Missed Cartridge Error

 

 

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

If all previous steps fail, contact support.dell.com.

Check for a jammed cartridge in the picker. Remove the cartridge if present.

Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move freely at least one full rotation in each direction.

Fully insert a cartridge into each magazine slot, then remove. Look for difficulty in extracting the cartridge from each slot.

Re-insert the magazine after inspection.

Page 48
Image 48
Dell 124T LTO-3 technical specifications Servo Picker Hardware Error Types