Dell 124T LTO-3 Servo Motor Error Types, Magazine Hardware Error Types, System Event Types

		•	Power cycle the autoloader.
		•	Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
BF	Picker Jammed Cartridge Error		Panel (OCP).
			Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
		•	If all previous steps fail, contact support.dell.com.
Servo Motor Error Types
C0	Motor Error	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
C1	Motor SW Error	•	Power cycle the autoloader.
C2	Motor HW Error
		•	Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
C3	Motor Seg Error
			Panel (OCP).
C4	Motor Position Error
			Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
C5	Motor Direction Error
			Check support.dell.com for PowerVault 124T firmware updates.
C6	Motor Runaway Error	•
C7	Motor Corrupt	•	If all previous steps fail, contact support.dell.com.
C8	Motor Acceleration Error
C9	Motor Sense Noise
CA	Motor Seek Error
CB	Motor Skipped Step
CC	Motor Stalled
CD	Motor Jammed
CE	Motor Translation Pin Jammed
	Error
CF	Motor Asynchronous Stop
Magazine Hardware Error Types
D0	Magazine Eject Failed	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
		•	Remove and re-insert the magazine. Verify that the magazine slides freely in and out of the magazine
			bay.
		•	Verify that the magazine clicks and locks in place when fully inserted.
D1	Magazine Present Sensor Bad
		•	Power cycle the autoloader and retry the operation.
		•	If all previous steps fail, contact support.dell.com.
D2	Magazine Cam Position Sensor	•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
	Bad
		•	Remove and re-insert the magazine. Verify that the magazine slides freely in and out of the magazine
			bay.
		•	Verify that the magazine clicks and locks in place when fully inserted.
D3	Magazine Sensor 1 Bad
		•	Power cycle the autoloader and run the Magazine Test from the Operator Control Panel.
D4	Magazine Sensor 2 Bad	•	If all previous steps fail, contact support.dell.com.
D5	Magazine Flag Missing	Magazine errors may occur if the magazine sensor cannot detect cartridge carrier flags during magazine
		rotation. This may be caused by an issue with a cartridge carrier flag, a sensor problem, a physically jammed
D6	Magazine Flag Bad	magazine, or a sensor alignment issue caused by a mis-inserted magazine.
		•	Insure that the autoloader is resting on a solid flat surface, or mounted level in a rack unit.
D7	Slot Zero Not Found
		•	Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
D8	Multiple Slot Zero Detected
			and insure that the carriers move freely at least one full rotation in each direction.
D9	Magazine Step Tolerance Error	•	Verify that carrier flags are present on all slots and slot 1 has the unique (longer) carrier flag.
DA	Magazine Calibration Lost	•	Insure that the sensors protruding from the picker into the magazine bays are free of debris, and
			'float' in and out freely when pushed by hand.
DB	Magazine Lost
		•	Carefully re-insert the magazine straight into the magazine bay. Be careful to avoid twisting or
DC	Magazine Position Error
			biasing the magazine up or down.
DD	Magazine Slot Type Invalid	•	Power cycle the autoloader.
DE	Magazine Slot (Gross) Position	•	Run the Magazine Test from the operator control panel.
	Error
		•	If all previous steps fail, contact support.dell.com.
DF	Magazine Jammed Error
System Event Types
E8	Time Zone Update Event	User updated the time zone setting. No action required.