15

Timer Error

 

 

16

Tick Error

 

 

 

 

 

 

17

Activate Error

 

 

 

 

 

 

18

Threshold Error

 

 

 

 

 

 

19

Suspend Lifted

 

 

 

 

 

 

1A

Block Pool Error

 

 

 

 

 

 

1B

Queue Function Failed

 

 

 

 

 

 

1C

Semaphore Function Failed

 

 

 

 

 

 

1D

Timer Function Failed

 

 

1F

Thread Function Failed

 

 

 

 

 

 

20

Command Started

 

 

 

 

 

 

21

System Failure

 

 

 

 

 

 

22

System Busy

 

 

 

 

 

 

23

System Timeout

 

 

 

 

 

 

24

Software Error

 

 

 

 

 

 

25

Hardware Error

 

 

 

 

 

 

Message Error Types

 

 

26

Message Sender (Task ) ID

Verify the host backup application and device driver are at the latest supported revision at

 

Error

 

support.dell.com.

 

 

Check host adapter and SCSI cables and terminator.

27

Message Type Bad

 

Power cycle the autoloader and retry the operation.

 

 

 

 

 

 

28

Message Parameter Bad

If all previous steps fail, contact support.dell.com.

 

 

 

 

Stack/Global Data Corruption Error Types

 

 

 

 

 

 

29

Invalid Element

Verify the host backup application and device driver are at the latest supported revision at

 

 

 

support.dell.com.

2A

Invalid Element Status

 

 

 

 

 

Power cycle the autoloader.

2B

Element Table Bad

 

 

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

2C

Global Data Bad

 

Panel (OCP).

 

 

 

2D

Stack Data Bad

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

 

2E

Task Stack Low

 

 

 

 

If all previous steps fail, contact support.dell.com.

2F

Task Stack Overflow

 

 

 

 

 

 

System Shutdown/Disruption Error Types

 

 

30

POST Failure

Verify that the magazines/magazine blank are fully seated.

 

 

Power cycle the autoloader.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

 

31

Watchdog Timer

Power cycle the autoloader.

 

 

 

 

32

Power Event

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

33

Power Down Failure

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

 

34

System Overload

 

 

 

 

Check support.dell.com for PowerVault 124T firmware updates.

35

System Performance

 

 

 

 

If all previous steps fail, contact support.dell.com.

36

Asynchronous Stop

 

 

 

 

 

 

System Miscellaneous Error Types

 

 

 

 

 

37

System Cleaning Error

Cleaning slot in use.

 

 

Verify that a valid cleaning cartridge is located in the dedicated cleaning slot indicated within the

 

 

 

Remote Management Unit Configuration page settings.

 

 

Check support.dell.com for PowerVault 124T firmware updates.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

38

System Internal I2C HW Error

Contact support.dell.com.

 

 

 

39

ALD (Autoloader Diagnostic)

This error may occur as a result of a failed diagnostic test.

 

Limits Error

 

 

 

 

If the Magazine Test or Inventory Test failed, remove and inspect the magazines

 

 

 

one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move

 

 

 

freely at

 

 

 

least one full rotation in each direction. Re-insert each magazine after inspection.

 

 

 

 

Page 44
Image 44
Dell 124T LTO-3 Message Error Types, Stack/Global Data Corruption Error Types, System Shutdown/Disruption Error Types