Dell 124T LTO-3 Before You Call

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Before You Call
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If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
Ensure that the system documentation is available.
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NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call
more efficiently.
CAUTION: Before servicing any components inside your computer, see your Product Information Guide for important safety information.