lCheck host adapter and SCSI cables and terminator.
lPower cycle the autoloader and retry the operation.
lIf all previous steps fail, contact support.dell.com.
81
Drive Send Failed
Servo Elevator Hardware Error Types
92
Elevator Flag Bad
lPower cycle the autoloader
lRun the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
lCheck support.dell.com for PowerVault 124T firmware updates.
lIf all previous steps fail, contact support.dell.com.
93
Elevator Sensor Bad
97
Elevator Calibration Lost
98
Elevator Calibration Jammed
99
Elevator Lost
9B
Elevator Position Error
Picker/Magazine Servo Error Types
A0
Servo Error
lPower cycle the autoloader.
lRun the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
lAlso execute the Recommended Actions for "Open Front" (4B) error type.
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
lCheck support.dell.com for PowerVault 124T firmware updates.
lIf all previous steps fail, contact support.dell.com.
A1
Reserved Error Code
A2
Servo Timeout Error
A3
Position Error
A4
Servo Not Calibrated
A5
Source Element Empty
lVerify that the expected source really does not have a cartridge.
lPower cycle the autoloader.
lRun the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
lIf the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely
when the cartridge is manually inserted into the magazine.
lIf the error continues, contact support.dell.com.
A6
Magazine Missing
lVerify the magazine or magazine blank is fully inserted into the autoloader.
lRemove and re-insert the magazine.
lTry a second magazine if possible.
lPower cycle the autoloader.
lIf the error continues, contact support.dell.com.
A7
Mail Slot Full
lRemove any previously ejected media from the mail slot.
lVerify that there is no debris or foreign object in the mail slot opening.
lVerify the mail slot door is fully closed.
lIf the error continues, contact support.dell.com.
A8
Destination Element Full
lVerify that the expected destination element already has a cartridge.
lPower cycle the autoloader.
lRun the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
lIf the destination is a slot within a magazine, check if the spring loaded cartridge present flag moves
freely when the cartridge is manually inserted into the magazine
lIf the error continues, contact support.dell.com.
A9
Picker Full
lLook in the front of the autoloader and confirm the picker is full.
lExecute a Move command from the Operator Control Panel to move the cartridge from the picker to a