Check host adapter and SCSI cables and terminator.

 

 

Power cycle the autoloader and retry the operation.

 

 

If all previous steps fail, contact support.dell.com.

 

 

 

 

81

Drive Send Failed

 

 

 

 

 

 

Servo Elevator Hardware Error Types

 

 

 

 

 

 

92

Elevator Flag Bad

Power cycle the autoloader

 

 

 

 

93

Elevator Sensor Bad

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

97

Elevator Calibration Lost

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

 

98

Elevator Calibration Jammed

 

 

 

 

Check support.dell.com for PowerVault 124T firmware updates.

99

Elevator Lost

 

 

 

 

If all previous steps fail, contact support.dell.com.

9B

Elevator Position Error

 

 

 

 

 

 

Picker/Magazine Servo Error Types

 

 

 

 

 

 

A0

Servo Error

Power cycle the autoloader.

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

A1

Reserved Error Code

 

Panel (OCP).

 

 

 

 

 

Also execute the Recommended Actions for "Open Front" (4B) error type.

A2

Servo Timeout Error

 

 

 

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

A3

Position Error

 

Check support.dell.com for PowerVault 124T firmware updates.

 

 

 

 

 

 

A4

Servo Not Calibrated

If all previous steps fail, contact support.dell.com.

 

 

 

 

A5

Source Element Empty

Verify that the expected source really does not have a cartridge.

 

 

Power cycle the autoloader.

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

 

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely

 

 

 

when the cartridge is manually inserted into the magazine.

 

 

If the error continues, contact support.dell.com.

 

 

 

 

A6

Magazine Missing

Verify the magazine or magazine blank is fully inserted into the autoloader.

 

 

Remove and re-insert the magazine.

 

 

Try a second magazine if possible.

 

 

Power cycle the autoloader.

 

 

If the error continues, contact support.dell.com.

 

 

 

 

A7

Mail Slot Full

Remove any previously ejected media from the mail slot.

 

 

Verify that there is no debris or foreign object in the mail slot opening.

 

 

Verify the mail slot door is fully closed.

 

 

If the error continues, contact support.dell.com.

 

 

 

 

A8

Destination Element Full

Verify that the expected destination element already has a cartridge.

 

 

Power cycle the autoloader.

 

 

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

 

 

 

Panel (OCP).

 

 

 

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

 

 

If the destination is a slot within a magazine, check if the spring loaded cartridge present flag moves

 

 

 

freely when the cartridge is manually inserted into the magazine

 

 

If the error continues, contact support.dell.com.

 

 

 

 

A9

Picker Full

Look in the front of the autoloader and confirm the picker is full.

 

 

Execute a Move command from the Operator Control Panel to move the cartridge from the picker to a

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Image 47
Dell 124T LTO-3 technical specifications Servo Elevator Hardware Error Types, Picker/Magazine Servo Error Types