Dell 200 Education customers can also use, Other Dell customers, Drive, and the operating system

What Are You Looking For?	Find it Here
• Solutions — Troubleshooting hints and	Dell Support Website — support.dell.com
tips, articles from technicians, and	NOTE: Select your region to view the
online courses, frequently asked	appropriate support site.
questions	NOTE: Corporate, government, and
• Community — Online discussion with	education customers can also use the
other Dell customers	customized Dell Premier Support website
• Upgrades — Upgrade information for	at premier.support.dell.com.
components, such as memory, the hard
drive, and the operating system

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If	To download Desktop System Software:
you reinstall the operating system for	1	Go to support.dell.com and click
your computer, you should also reinstall		Downloads.
the DSS utility. DSS provides critical	2	Enter your Service Tag or product
updates for your operating system and
		model.
support for Dell™ 3.5-inch USB floppy
	3	In the Download Category drop-down
drives, optical drives, and USB devices.
		menu, click All.
DSS is necessary for correct operation of
	4	Select the operating system and
your Dell computer. The software
		operating system language for your
automatically detects your computer
		computer, and click Submit.
and operating system and installs the
updates appropriate for your	5	Under Select a Device, scroll to System
configuration.		and Configuration Utilities, and click
		Dell Desktop System Software.

Finding Information

13