Solid blue screen appears, Windows XP | Dell 200 specs

A program is designed for an earlier Microsoft® Windows® operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D —

Windows XP

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

1Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.

2Follow the instructions on the screen.

Windows Vista

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2 In the welcome screen, click Next.

3 Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

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Solving Problems

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Dell 200 owner manual Solid blue screen appears, Windows XP

Contents

Dell Vostro W . d e l l . c o m s u p p o r t . d e l l . c o m July DX333 Contents Power Options Properties Configuring for RAID Using the Intel MatrixConnecting to a Network Adapter Setting Up Your Internet Connection Media Card Reader Problems Sound and Speaker ProblemsNo sound from headphones Contents Windows operating system Solid blue screen appears Video and Monitor Problems Dell Diagnostics Main MenuIf the screen is difficult to read 100 101 Replacing the Power Supply 152 Installing the Processor Fan/Heat Sink150 151 189 207 Contents Finding Information What Are You Looking For? Find it Here Warranty informationYour system Use the Service Tag to identify your Computer when you useEnter the Express Service Code to Direct your call when contacting Updates appropriate for your ConfigurationEducation customers can also use Other Dell customers Icon ProblemWindows Vista, click Windows Vista Start button Setting Up and Using Your Computer Front View of the Computer Can contain an optional optical drive Optional CD/DVD eject Power button Power light Light in the center of this button indicatesFor more information Perform an operating system shutdown Back View of the Computer Access to the inside of the computer. To use Allow you to secure the computer cover toChassis with a padlock to prevent unauthorized Padlock rings, insert a commercially available Back Panel Connectors Extremely low bass extension. Systems not using Speakers in the surround sound setupConnector is on the card Speakers with integrated amplifiers Installing Your Computer in an Enclosure Setting Up and Using Your Computer Printer Cable Setting Up a PrinterConnecting a USB Printer Page Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeAdjusting the Picture Copying CDs and DVDs Setting Up and Using Your Computer Maybe Media Type Read Write RewritableYes Using a Media Card Reader Optional SecureDigital Card SD/ MultiMediaCard MMC Connecting Two Monitors Connecting Two Monitors With VGA Connectors May not be present on your computer Optional DVI adapter Connecting a TVTV-OUT connector Standby Mode Power Management Options in Windows XPChanging the Display Settings Hibernate Mode Power Options Properties Power Management Options in Windows Vista Standby Mode Power Plan Properties Enabling SpeedStep Technology About RAID Configurations RAID Level 1 Configuration Configuring Your Hard Drives for RAID Configuring for RAID Using the Intel Option ROM Utility Configuring for RAID Using the Intel Matrix Storage Manager Setting Up and Using Your Computer Page Setting Up and Using Your Computer Transferring Information to a New Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network adapter connector Connecting to the Internet Setting Up Your Internet Connection Setting Up and Using Your Computer Setting Up and Using Your Computer Troubleshooting Tips Battery ProblemsFollow these tips when you troubleshoot your computer Solving Problems Drive Problems E C K T H E C a B L E C O N N E C T I O N S Optical drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems N T H E M O D E M D I a G N O S T I C S to O L Solving Problems Error Messages Do not use these characters in filenames Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops responding Solid blue screen appears Windows XP Other software problems C K U P Y O U R F I L E S I M M E D I a T E L Y Media Card Reader Problems Memory Problems Run the Dell Diagnostics see Dell Diagnostics on Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Power Lights Troubleshooting Tools Beep Codes Code Description Suggested Remedy Repetitive Short Beeps System Messages Troubleshooting Tools Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main Menu Option Function Option Function Tab Function What Is a Driver?Drivers Reinstalling Drivers and Utilities Identifying Drivers Troubleshooting Tools Troubleshooting Tools Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Troubleshooting Tools Troubleshooting Tools Using the Operating System Media Before you Begin To reinstall Windows, you need the following items Troubleshooting Software and Hardware Problems Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Removing the Computer Cover 103 Computer cover 105 Optical drive Power supplyInside View of Your Computer Memory module Connector DIMM2 Connector DIMM3 Battery socketSystem Board Components 106 107 108 Power Supply DC Connector Pin AssignmentsDC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 109 110 DC Power Connector P7 Pin Number Signal Name Memory111 +12 Vadc Yellow Memory Installation Guidelines 112 113 Installing MemoryMemory connector DIMM1 Cutouts Notch Crossbar 115 CardsRemoving Memory PCI and PCI Express Cards 117 Card retention bracket 118 Alignment bar Fully-seated card Not fully-seated card PCI Express x1 card slot PCI Express x16 card slot 119PCI Express x16 card Securing tab Guide notch Alignment guide Filler bracketScrew To Off 121 122 If you removed an add-in network connector BezelRemoving the Bezel To On Bezel grip Clamp insert Back of computer Replacing the Bezel Align and insert the bezel clamps in the bezel insert125 Clamp insert Back side of computer Drives 126 Connecting Drive Cables Drive Interface ConnectorsPower cable Recommended Drive Cable Connections Interface cable Connecting and Disconnecting Drive CablesHard Drives Screws Hard drive Power cable129 Removing and Installing Parts System board Screws Connector Drive bay131 Removing and Installing Parts Optional System board Screws Second hard drive Power cable133 Floppy Drive 135 Removing and Installing Parts Connector Floppy drive 137 Removing and Installing Parts 139 Drive panel insert optional 140 Media Card Reader Data cable Power cableMedia Card Reader 141 Connector FlexBay slot Optical Drive 143 144 145 System board Screw holes Screws Connector Optical drive bay Optical drive Data cable 147 Screw holes 149 Battery Replacing the Battery 151 Power SupplyBattery release lever Replacing the Power Supply 152 Panel 153 Panel clamp Screw Cables Removing the I/O Panel154 155 Installing the I/O PanelProcessor Fan Removing the Processor Fan/Heat Sink Assembly Assembly156 Captive screws Installing the Processor Fan/Heat Sink Assembly 157 158 ProcessorRemoving the Processor Processor cover Socket Installing the Processor159 Removing and Installing Parts 161 162 Chassis FanRemoving the Chassis Fan Replacing the Chassis Fan 163 System Board Removing the System Board 165 Installing the System BoardSystem Board Screws Replacing the Computer Cover Computer cover tab Slot Move the computer to the upright position167 168 Specifications 169Integrated network interface capable of 10/100 Communication 170 171 172 173 Overview System SetupEntering System Setup 175 System Setup Options 176 177 Off On On by defaultFIXED, Dvmt Dvmt by default Boot Sequence 179 Clearing Forgotten Passwords Clearing Cmos Settings 181 182 Flashing the BiosCleaning Your Computer 183 Computer, Keyboard, and MonitorMouse Dell Technical Support Policy U.S. Only CDs and DVDs Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B 186 Product name Dell Vostro Model numberCompany name Dell Inc One Dell Way Contacting Dell 187 188 Glossary Glossary 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 Inside view, 105 stops responding Index Index 209 Problems battery, 59 beep codes 210 211 Booting to devices Using Windows Device Driver Rollback 212 USB Wizard, 68 reinstalling, 94 scanner, 77 System Restore 213 214