Dell 200 Lockups and Software Problems, Computer does not start up, Computer stops responding

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The computer does not start up

Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding

E N D T H E P R O G R A M —

1 Press <Ctrl><Shift><Esc> simultaneously.

2 Click Applications.

3 Click the program that is no longer responding.

4 Click End Task.

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then

reinstall the program.

Solving Problems

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