Dell 200 - page 88

88 Troubleshooting Tools

After you have selected the

Test Sy ste m

option from the main menu, the

following menu appears:

NOTE: It is recommended that you select Extended Test from the menu below to

run a more thorough check of devices in the computer.

If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and see "Contacting Dell" on page187.

NOTE: The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

If you run a test from the

Custom Test or Symptom Tree

option, click the

applicable tab described in the following table for more information.

Option Function

Express Test Performs a quick test of devices in the system. This typically

can take 10 to 20 minutes.

Extended Test Performs a thorough check of devices in the system. This

typically can take an hour or more.

Custom Test Tests a specific device or customize the tests to be run.

Symptom Tree Allows you to select tests based on a symptom of the

problem you are having. This option lists the most common

symptoms.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and the

problem description.

Help Describes the test and may indicate requirements for

running the test.

book.book Page 88 Thursday, June 14, 2007 6:23 PM