Table 5-1. Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

The dialogue box Snmp.exe - Entry Point Not Found appears during system start-up.

The Windows NT system errantly reports this condi- tion if the Simple Network Management Protocol (SNMP) service was installed after Windows NT and the Service Pack was installed.

Reapply the Service Pack that came with Windows NT Enterprise Edition.

Attempts to connect to a cluster using Cluster Administrator fail.

The Cluster Service has not been started, a cluster has not been formed on the sys- tem, or the system has just been booted and services are still starting.

Verify that the Cluster Service has been started and that a cluster has been formed. Use the Event Viewer and look for the following events logged by ClusSvc:

Microsoft Cluster Server successfully formed a cluster on this node.

or

Microsoft Cluster Server successfully joined the cluster.

If these events do not appear, refer to the Microsoft Cluster Server Administrator’s Guide for instructions on setting up the cluster on your system and starting the Cluster Service.

5-4 Dell PowerEdge Cluster (PowerEdge 4200) Installation and Troubleshooting Guide

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