VE R I F Y T H A T T H E P R I NT E R IS R E C O G N IZ E D B Y WI ND O W S
Windows XP
1 Click the Start button.
2Click Control Panel.
3Click Printers and Other Hardware.
4Click View installed printers or fax printers. If the printer is listed,
5Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
Windows Me and Windows 2000
1 Click the Start button, point to Settings, and then click Printers. If the printer is listed,
2 Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the following port(s): setting is USB.
TE S T T H E E L E C T R I C A L O UT L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
RE I N S T A L L T H E P R I NT E R D R I V E R — See page 18.
CH E C K F O R I N T E R R U P T R E Q UE S T C O N F L I C T S — See page 47.
Scanner Problems
CH E C K T H E PO W E R C A B L E C O N N E C T I O N — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.
CH E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner.
UNL O C K T H E S C A N NE R — Ensure that your scanner is unlocked if it has a locking tab or button.
HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner’s warranty.
Solving Problems
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