Solutions Guide
Abbreviations and Acronyms
Hints, Notices, and Cautions
Contents
If the screen is difficult to read
Adding Parts
Appendix
Index
Contents
When Using Your Computer
Safety Instructions
Ergonomic Computing Habits
Safety Instructions
When Working Inside Your Computer
Protecting Against Electrostatic Discharge
Battery Disposal
Setting Up
Parallel Printer
Connecting a Printer
USB Printer
Installing the Printer Driver
Transferring Information to a New Computer Windows XP Only
Setting Up a Home and Office Network Windows XP Only
Turning Off the Computer
Windows XP
Windows Me and Windows
Solving Problems
Finding Solutions
See
Windows Millennium Edition Me and Windows
Accessing Help Files
Start-Up Error Messages
Power Problems
If the screen is blank
Video and Monitor Problems
Sunlight glare, which can cause poor picture quality
If the screen is difficult to read
Click Appearance and Themes
Sound and Speaker Problems
If you cannot print to a parallel port printer
Printer Problems
If you cannot print to a USB printer
Scanner Problems
Modem Problems
Click Phone and Modem Options
Mouse Problems
Windows XP
Keyboard Problems
If you cannot save a file to a floppy disk
Drive Problems
If you cannot play a music CD or install a program from a CD
If the CD-RW drive stops writing
If you cannot play a DVD movie
Network Problems
If you have a hard drive problem
Under Error-checking, click Check Now Click Start
Microsoft Windows Error Messages
Click Control Panel Click Add or Remove Programs
Click the Change or Remove Program icon
Program stops responding
General Program Problems
Program error causes the system to lock up
Program crashes
Internet Connection Problems
If you have a problem with your Internet connection
Program is designed for an earlier Windows operating system
Modems Properties window, click Dialing Properties
Close the Modems Properties window Close the Control Panel
Double-click the Phone and Modems Options icon
Mail Problems
Resolving Other Technical Problems
Reinstalling Drivers
Solving Problems
At the Welcome Dell System Owner screen, click Next
Using the Windows XP Device Driver Rollback
Resolving Software and Hardware Incompatibilities
Click Performance and Maintenance, and then click System
Click the Device Manager tab
Windows Me
Windows
Click the System Restore tab
Using System Restore
Windows Me
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Reinstalling Windows XP
Solving Problems
Reinstalling Windows Me
Select Start Windows Setup from CD-ROM, and then press Enter
Click I accept the Agreement, and then click Next
Reinstalling Windows
Solving Problems
Computer automatically restarts
W . d e l l . c o m s u p p o r t . d e l l . c o m
Adding Parts
Front and Back View of the Computer
Power button
USB 1.1 connectors Service tag
Reattaching the Front Door
Reattaching the Front Door and Hinge Arms
Reattaching the Hinge Arms
L l . c o m
Opening the Computer Cover
Arrow Release button Back of computer
Looking Inside Your Computer
Power supply Back of computer
System Board
Adding Cards
Ensure that the card is fully seated in the connector
Removing Cards
Tab Securing lever Back of computer
Adding Memory
Rdram Overview
Continuity modules
Adding Parts
Securing clips 2 notches
Replacing the AGP Card
Adding a Second Hard Drive
Adding Parts
Rail tabs
Adding Other Drives
Inch Devices
Gently slide the drive into the bay until you hear a click
Power cable Drive cable
Securing tabs
Tabs 2 drive Drive bay
Closing the Computer Cover
P e n d i
Microprocessor
Specifications
Memory
Audio2
Power
Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage
Standard Settings
Viewing Settings
System Setup Program Screens
Clearing Forgotten Passwords
Replacing the Battery
Battery
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
Contacting Dell
Definition of Third-Party Software and Peripherals
Contact Numbers and Addresses
Belgium Brussels
Austria Vienna
Website support.euro.dell.com
Barbados
China Xiamen
Canada North York, Ontario
Cayman Islands
Chile Santiago
El Salvador
Czech Republic Prague
Denmark Copenhagen
Dominican Republic
Finland Helsinki
France Paris Montpellier Home and Small Business
Corporate
India
Germany Langen
Guatemala
Hong Kong
Jamaica
Italy Milan Home and Small Business
Website support.jp.dell.com Korea Seoul
Japan Kawasaki
Malaysia Penang
Latin America
Luxembourg
Macau
New Zealand
Mexico
Netherlands Antilles
Netherlands Amsterdam
Poland Warsaw
Norway Lysaker
Panama
Peru
09/091
St. Lucia
Singapore Singapore
South Africa Johannesburg
Thailand
Sweden Upplands Vasby
Switzerland Geneva
Taiwan
Bracknell
Trinidad/Tobago
A. Austin, Texas
US Virgin Islands
Venezuela
Regulatory Information
Returning Items for Warranty Repair or Credit
118 Appendix
NOM Information Mexico Only
Limited Warranties and Return Policy
One-Year Limited Warranty U.S. Only
Appendix 121
Two-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Year One
Limited Warranty Coverage During Year Two
General Provisions
Three-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Years Two and Three
128 Appendix
Four-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Years Two, Three, and Four
Appendix 131
One-Year Limited Warranty Canada Only
Appendix 133
Two-Year Limited Warranty Canada Only
Appendix 135
136 Appendix
Three-Year Limited Warranty Canada Only
138 Appendix
Appendix 139
140 Appendix
Total Satisfaction Return Policy U.S. Only
Guarantee
Making a Claim
Dell Computer de Mexico SA de CV
D ex
146 Index
Index 147
148 Index
Dell Information Development
Localization Supplier