Troubleshooting Your System

Safety First—For You and Your System

To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

Start-Up Routine

Look and listen during the system's start-up routine for the indications described in Table 4-1.

Table 4-1. Start-Up Routine Indications

Look/listen for:

Action

 

 

An error message displayed on the

See "System Messages" on page 15.

monitor.

 

System status and diagnostic indicators

See "Front-Panel Features and Indicators" on page 11 and

 

"Diagnostics Indicator Codes" on page 22.

Alert messages from the systems

See the systems management software documentation.

management software.

 

The monitor's power indicator.

See "Troubleshooting the Video Subsystem" on page 81.

The keyboard indicators.

See "Troubleshooting the Keyboard" on page 81.

The USB diskette drive activity indicator.

See "Troubleshooting a USB Device" on page 83.

The USB CD drive activity indicator.

See "Troubleshooting a USB Device" on page 83.

The optical drive activity indicator.

See "Troubleshooting an Optical Drive" on page 89.

The hard-drive activity indicator.

See "Troubleshooting a Hard Drive" on page 90.

An unfamiliar constant scraping or

See "Getting Help" on page 103.

grinding sound when you access a drive.

 

 

 

Troubleshooting Your System

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Dell 860 owner manual Safety First-For You and Your System, Start-Up Routine