Troubleshooting an internal SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Steps
1.Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2.Note the Internal SD Card Redundancy option is enabled in the Integrated Devices screen of the System Setup (Mirror or Disabled).
3.Turn off the sled using the operating system commands or the CMC.
4.Remove the sled from the enclosure.
5.If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 1 has failed:
a.Remove the SD card from SD card slot 1.
b.Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c.Install a new SD card in slot 2.
6.If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
7.If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled, replace the failed SD card with a new SD card.
8.Install the sled in the enclosure.
9.Turn on the sled.
10.Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card Redundancy option is set to Mirror mode.
11.Check if the SD card is functioning properly. If the problem persists, see Getting Help.
Related Links
Removing the sled
Installing the sled
Removing a hard drive/SSD
Troubleshooting processors
1.Turn off the sled using the operating system commands or the CMC.
2.Remove the sled from the enclosure.
3.Ensure that the processor(s) and heat sink(s) are properly installed.
4.If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).
5.Install the sled in the enclosure.
6.Turn on the sled.
7.Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the problem persists, see Getting Help.
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