5Open the system. See "Opening the System" on page 47.

6Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board.

7Ensure that a power cable is properly connected to the drive.

8Close the system. See "Closing the System" on page 47.

9Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

10Run the appropriate online diagnostic test to see whether the diskette drive works correctly.

If the problem persists, continue with the following steps.

11Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

12Open the system. See "Opening the System" on page 47.

13Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 70.

14Close the system. See "Closing the System" on page 47.

15Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

16Run the appropriate online diagnostic test to see whether the diskette drive works correctly.

If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next step.

If the tests fail, see "Getting Help" on page 137.

17Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

18Open the system. See "Opening the System" on page 47.

19Reinstall one of the expansion cards you removed in step 13. See "Installing an Expansion Card" on page 72.

20Close the system. See "Closing the System" on page 47.

21Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

Troubleshooting Your System

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