149 | Dell T105 Systems guide

Country (City)	Service Type	Area Codes,
International Access		Local Numbers, and
Code Country Code		Toll-Free Numbers
City Code		Web and E-mail Address

Cayman Islands	Online Support	www.dell.com/ky
		la-techsupport@dell.com
	Technical Support	1-877-261-0242
	Customer Service and	1-877-262-5415
	Sales

Chile (Santiago)	Online Support	www.dell.com/cl
Country Code: 56		la-techsupport@dell.com
City Code: 2	Technical Support	toll-free: 800-20-20-44 (CTC)
		or 123-00-20-37-62 (ENTEL)
	Sales and Customer	toll-free: 800-20-20-44 (CTC)
	Support	or 123-00-20-34-77 (ENTEL)
		or 123-00-20-34-77 (ENTEL)

China (Xiamen)	Online Support	support.dell.com.cn
Country Code: 86
City Code: 592
	Technical Support E-mail	support.dell.com.cn/email
	Customer Service E-mail	customer_cn@dell.com
	Technical Support Fax	592 818 1350
	Technical Support – XPS	toll-free: 800 858 0540
	computers only
	Technical Support – Dell™	toll-free: 800 858 2969
	Dimension™ and Dell
	Inspiron™
	Technical Support – Dell	toll-free: 800 858 0950
	OptiPlex™, Dell
	Latitude™, and Dell
	Precision™
	Technical Support – Dell	toll-free: 800 858 0960
	PowerEdge™ and Dell
	PowerVault™

Getting Help

149

Image 149

Dell T105 Systems owner manual 149

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m March JN551 Contents Memory Information Screen Sata Configuration Screen Integrated Devices Screen Removing a Memory Module Installing a Memory Module Hard Drive Installation GuidelinesMicrosoft Windows Operating Removing the Cooling Fans Replacing the Cooling Fans Installing the System Board Removing the Power Supply Installing the Power SupplyRemoving the System Board 103 108 Troubleshooting a Hard Drive 120113 119 Automated Order-Status Service 139 Disabling a Forgotten Password 135131 133 Glossary Index Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Low power state System, the power is turned offSteady amber a Bios failure Problem with the power supply Expansion-card slots About Your System Back-Panel Features and IndicatorsUSB connectors NIC connector Video connector Link indicator Connecting External DevicesNIC Indicator Codes NIC Indicator Codes Indicator Type Description Activity Off Power Supply IndicatorsNIC is disabled in the System Setup Network or the NIC is disabled in the System Diagnostic Indicator Codes Causes Diagnostic LightsBios checksum failure Information only Troubleshooting Your System Installed in your systemDrive installed in your system. If Diskette drive or hard System Messages Spelled the command Installed. SeeProcessors. See List of supported Installed Is installed, run Error Drive on Nvram jumper is After an Nvram jumperSee Using the System Setup Program on Processor cooling Ensure that Fan is faulty or the fan CommandAssembly is not Installed correctly Troubleshooting System Cooling Insert a bootable Shroud assembly areTrying to boot from a Diskette or CD Cable or connector See Troubleshooting Installed on it If the problem persists Hard drive does not Operating system or Have a bootableDiskette Diskette drive or your Improperly configured Your System on An attached device is See TroubleshootingEnsure that all network Detected Cards and connections Faulty diskette drive Disk resetIf the problem persists, see Getting Help on Operation failed Diskette Drive on 116 or Replace the faulty Be faulty Can be ignored. If Memory has not beenBoard might be Diagnostics. See Malfunctioning Memory has been If memory has been Dimm configuration Reinstall the memory Has occurred Diagnostics. SeeInstalled memory Is unsupported. Modules and, if Alert Messages Diagnostics Messages Responding to Error Messages Entering the System Setup Program Right arrow You can also type the appropriate value Enter Using the System Setup ProgramBack to the option menu Selected field Main Screen Exiting the System Setup ProgramSystem Setup Options Boot Sequence Or DVD drive. See Sata Configuration Screen onTo the device indicates that the boot device is enabled You to enable at least one of the devices Main System Options OptionDescription Memory Information Screen CPU Information Screen Sata Configuration Screen Integrated Devices Screen System Security Screen Reporting Default is Enabled System and Setup Password FeaturesExit Screen System Security Screen Option Description Chassis Intrusion Using the System Password Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten Password Using the System Setup Program Recommended Tools Installing System Components Inside the System Inside the System 101 Power supply Closing the System Opening the System Opening and Closing the System Release tab Front Drive Bezel Replacing the Front Drive Bezel Removing the Front Drive Bezel Replacing an Insert on the Front Drive Bezel Removing an Insert on the Front Drive Bezel Inch drive Removing and Inserting Blank Drive Inserts Drive blank alignment screw Diskette DriveRemoving the Diskette Drive Diskette drive shoulder screw Installing a Diskette Drive Installing Diskette Drive Shoulder Screws Connect the P7 power cable to the drive. See Figure Cable clip Sata power convert cableDiskette drive ribbon cable Removing an Optical or Tape Drive Optical and Tape Drives Optical drive shoulder screw Optical drive Drive bay screw slots Installing an Optical or Tape Drive 11. Installing Optical or Tape Drive Shoulder Screws Scsi cable System board Installing System Components Sata power cable Cable clip Sata optical disk cable Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives Hard drive in primary hard drive bay Installing a Hard Drive 15. Installing a Hard Drive in a Drive Bracket Hard drive Page Power cable to hard drive female Removing an Expansion Card Expansion Cards 18. Removing and Installing an Expansion Card Expansion card Installing an Expansion Card SAS Controller Expansion Card SAS cable Power cable Hard disk drive fanShroud Retaining clip on top of heat sink fan shroud Memory Memory Module Upgrade KitsMemory Module Installation Guidelines 512 MB None Memory Configuration Guidelines Total Memory Removing a Memory Module Installing a Memory Module Memory module socket ejectors Removing the Processor Microprocessor Installing System Components Captive screws 21. Installing and Removing the Heat Sink Socket Processor Replacing the Processor Cooling Fans Slide the fan toward the back panel and lift the fan out Removing the Cooling Fans Bracket mount Replacing the Cooling Fans Installing System Components Heat sink fan System Battery Removing the System Battery Installing the System Battery Removing the Power Supply Power Supply Screws Cable clip Installing System Components 27. Removing the Power Supply Power supply release tab Removing the Chassis Intrusion Switch Chassis Intrusion SwitchInstalling the Power Supply Intrusion connector Installing the Chassis Intrusion Switch Removing the Bezel Bezel Service Only Parts Procedure Bezel Alignment tab Replacing the Bezel Removing the I/O Panel Assembly Panel Assembly Service Only Parts Procedure Holding tab on the chassis Replacing the I/O Panel Assembly Panel ribbon cable Removing the System Board System Board Service Only Parts Procedure 101 Installing the System Board Installing System Components 103 Safety First-For You and Your SystemStart-Up Routine Troubleshooting the Video Subsystem Troubleshooting External ConnectionsMonitor is not working properly Video memory is faulty Problem 105 Troubleshooting the KeyboardTroubleshooting the Mouse Troubleshooting Serial I/O Problems 107 Troubleshooting a Serial I/O DeviceTroubleshooting a USB Device NIC cannot communicate with network Troubleshooting a NIC 109 Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged System 111 Troubleshooting the System Battery Power-supply fault indicator is blinking amber Troubleshooting Power Supply 113 Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting System Memory 115 Error message indicates a diskette drive problem Troubleshooting a Diskette Drive 117 Troubleshooting an Optical Drive 119 Troubleshooting an External Scsi Tape Drive Troubleshooting a Hard Drive 121 122 Troubleshooting a SAS or SAS RAID Controller 123 Troubleshooting Expansion Cards Troubleshooting Your System 125 Troubleshooting the Microprocessor Troubleshooting Your System 127 Using Dell PowerEdge DiagnosticsSystem Diagnostics Features System Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Selecting Devices for Testing Using the Custom Test OptionsSelecting Diagnostics Options 129 Viewing Information and Results 131 Jumpers and ConnectorsSystem Board Jumpers 132 133 System Board Connectors 134 32-bit, 33-MHz PCI 135 Disabling a Forgotten Password 136 Getting Help Obtaining Assistance137 Online Services Support Service Automated Order-Status ServiceProduct Information 139 140 Returning Items for Warranty Repair or CreditBefore You Call 141 Contacting Dell Customer Service, Sales142 Online Support Mail Address 143 144 145 Customer Service Fax Online Support International Access146 Code Technical Support Status Service Transaction Sales Penang Country Code Penang, Malaysia Customer Service Penang147 Malaysia 148 149 150 151 152 153 154 155 156 157 158 159 Precision, OptiPlex, Latitude Technical Support outside Japan Dimension, Inspiron Technical Support Dell160 Dimension, PDA Electronics, Accessories Sales City Code Customer Service161 Code Computers only Country Code Technical Support 162 Customer Service, Sales Getting Help Status Service Transaction Sales163 Country Code Sales 164 Customer Service Relational CustomerRelational Sales Fax Relational Sales Fax 165 Technical Support for XPS Computers only Customer ServiceCode Country Code Technical Support Business, Education, Customer Service Switchboard Service Home/Small BusinessFax Switchboard 166 Code Customer Service Code Customer Service PhoneCustomer Service Sales Getting Help 167 168 169 Program EPP Support Technical Support Fax Customer Service Employee Purchase170 171 172 Amperes AC Alternating current 173 Celsius 174 175 176 177 178 179 180 181 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette182 183 184 Index 185 Dimm sockets Error messages, 31 systems management 187 Post 189 Index