W . d e l l . c o m s u p p o r t . d e l l . c o m
March JN551
Contents
Memory Information Screen
Sata Configuration Screen Integrated Devices Screen
Removing the Cooling Fans Replacing the Cooling Fans
Hard Drive Installation Guidelines
Removing a Memory Module Installing a Memory Module
Microsoft Windows Operating
103
Removing the Power Supply Installing the Power Supply
Installing the System Board
Removing the System Board
119
Troubleshooting a Hard Drive 120
108
113
133
Disabling a Forgotten Password 135
Automated Order-Status Service 139
131
Glossary Index
Contents
About Your System
Other Information You May Need
Accessing System Features During Startup
Front-Panel Features and Indicators
Problem with the power supply
System, the power is turned off
Low power state
Steady amber a Bios failure
USB connectors NIC connector Video connector
Back-Panel Features and Indicators
Expansion-card slots About Your System
NIC Indicator Codes
Connecting External Devices
Link indicator
Network or the NIC is disabled in the System
Power Supply Indicators
NIC Indicator Codes Indicator Type Description Activity Off
NIC is disabled in the System Setup
Information only
Diagnostic Lights
Diagnostic Indicator Codes Causes
Bios checksum failure
Diskette drive or hard
Installed in your system
Troubleshooting Your System
Drive installed in your system. If
System Messages
List of supported
Installed. See
Spelled the command
Processors. See
Setup Program on
Error Drive on Nvram jumper is After an Nvram jumper
Installed Is installed, run
See Using the System
Installed correctly Troubleshooting System Cooling
Command
Processor cooling Ensure that Fan is faulty or the fan
Assembly is not
Cable or connector See Troubleshooting
Shroud assembly are
Insert a bootable
Trying to boot from a Diskette or CD
Diskette drive or your
Hard drive does not Operating system or Have a bootable
Installed on it If the problem persists
Diskette
Detected Cards and connections
An attached device is See Troubleshooting
Improperly configured Your System on
Ensure that all network
Operation failed Diskette Drive on 116 or
Disk reset
Faulty diskette drive
If the problem persists, see Getting Help on
Memory has been If memory has been
Be faulty Can be ignored. If Memory has not been
Replace the faulty
Board might be Diagnostics. See Malfunctioning
Is unsupported. Modules and, if
Has occurred Diagnostics. See
Dimm configuration Reinstall the memory
Installed memory
Alert Messages
Diagnostics Messages
Responding to Error Messages
Entering the System Setup Program
Selected field
Using the System Setup Program
Right arrow You can also type the appropriate value Enter
Back to the option menu
System Setup Options
Exiting the System Setup Program
Main Screen
You to enable at least one of the devices
Or DVD drive. See Sata Configuration Screen on
Boot Sequence
To the device indicates that the boot device is enabled
Main System Options OptionDescription
Memory Information Screen
CPU Information Screen
Sata Configuration Screen
Integrated Devices Screen
System Security Screen
System Security Screen Option Description Chassis Intrusion
System and Setup Password Features
Reporting Default is Enabled
Exit Screen
Using the System Password
Using the System Setup Program
Using the Setup Password
See Disabling a Forgotten Password on
Disabling a Forgotten Password
Using the System Setup Program
Recommended Tools
Installing System Components
Inside the System
Inside the System 101 Power supply
Closing the System
Opening the System
Opening and Closing the System Release tab
Front Drive Bezel
Replacing the Front Drive Bezel
Removing the Front Drive Bezel
Replacing an Insert on the Front Drive Bezel
Removing an Insert on the Front Drive Bezel
Inch drive
Removing and Inserting Blank Drive Inserts
Removing the Diskette Drive
Diskette Drive
Drive blank alignment screw
Diskette drive shoulder screw
Installing a Diskette Drive
Installing Diskette Drive Shoulder Screws
Connect the P7 power cable to the drive. See Figure
Diskette drive ribbon cable
Sata power convert cable
Cable clip
Removing an Optical or Tape Drive
Optical and Tape Drives
Optical drive shoulder screw
Optical drive Drive bay screw slots
Installing an Optical or Tape Drive
11. Installing Optical or Tape Drive Shoulder Screws
Scsi cable System board Installing System Components
Sata power cable Cable clip Sata optical disk cable
Hard Drives
Hard Drive Installation Guidelines
Removing a Hard Drive
Hard drive in primary hard drive bay
Installing a Hard Drive
15. Installing a Hard Drive in a Drive Bracket Hard drive
Page
Power cable to hard drive female
Removing an Expansion Card
Expansion Cards
18. Removing and Installing an Expansion Card Expansion card
Installing an Expansion Card
SAS Controller Expansion Card
Retaining clip on top of heat sink fan shroud
Power cable Hard disk drive fan
SAS cable
Shroud
Memory Module Installation Guidelines
Memory Module Upgrade Kits
Memory
512 MB None
Memory Configuration Guidelines Total Memory
Removing a Memory Module
Installing a Memory Module
Memory module socket ejectors
Removing the Processor
Microprocessor
Installing System Components
Captive screws
21. Installing and Removing the Heat Sink
Socket Processor
Replacing the Processor
Cooling Fans
Slide the fan toward the back panel and lift the fan out
Removing the Cooling Fans
Bracket mount
Replacing the Cooling Fans
Installing System Components
Heat sink fan
System Battery
Removing the System Battery
Installing the System Battery
Removing the Power Supply
Power Supply
Screws Cable clip Installing System Components
27. Removing the Power Supply Power supply release tab
Installing the Power Supply
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
Intrusion connector
Installing the Chassis Intrusion Switch
Removing the Bezel
Bezel Service Only Parts Procedure
Bezel Alignment tab
Replacing the Bezel
Removing the I/O Panel Assembly
Panel Assembly Service Only Parts Procedure
Holding tab on the chassis
Replacing the I/O Panel Assembly
Panel ribbon cable
Removing the System Board
System Board Service Only Parts Procedure
101
Installing the System Board
Installing System Components
Start-Up Routine
Safety First-For You and Your System
103
Problem
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Troubleshooting the Mouse
Troubleshooting the Keyboard
105
Troubleshooting Serial I/O Problems
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
107
NIC cannot communicate with network
Troubleshooting a NIC
Liquid spilled on the system Excessive humidity
Troubleshooting a Wet System
109
System was dropped or damaged
Troubleshooting a Damaged System
111
Troubleshooting the System Battery
Power-supply fault indicator is blinking amber
Troubleshooting Power Supply
Troubleshooting a Fan
Troubleshooting System Cooling Problems
113
Troubleshooting System Memory
115
Error message indicates a diskette drive problem
Troubleshooting a Diskette Drive
117
Troubleshooting an Optical Drive
119
Troubleshooting an External Scsi Tape Drive
Troubleshooting a Hard Drive
121
122
Troubleshooting a SAS or SAS RAID Controller
123
Troubleshooting Expansion Cards
Troubleshooting Your System
125
Troubleshooting the Microprocessor
Troubleshooting Your System
System Diagnostics Features
Using Dell PowerEdge Diagnostics
127
Running the System Diagnostics
When to Use the System Diagnostics
System Diagnostics Testing Options
129
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
System Board Jumpers
Jumpers and Connectors
131
132
133
System Board Connectors
134
32-bit, 33-MHz PCI
135
Disabling a Forgotten Password
136
137
Obtaining Assistance
Getting Help
Online Services
139
Automated Order-Status Service
Support Service
Product Information
Before You Call
Returning Items for Warranty Repair or Credit
140
141
Online Support Mail Address
Customer Service, Sales
Contacting Dell
142
143
144
145
Code Technical Support
Online Support International Access
Customer Service Fax
146
Malaysia
Country Code Penang, Malaysia Customer Service Penang
Status Service Transaction Sales Penang
147
148
149
150
151
152
153
154
155
156
157
158
159
160
Japan Dimension, Inspiron Technical Support Dell
Precision, OptiPlex, Latitude Technical Support outside
Code Computers only Country Code Technical Support
City Code Customer Service
Dimension, PDA Electronics, Accessories Sales
161
162
Country Code Sales
Status Service Transaction Sales
Customer Service, Sales Getting Help
163
Fax Relational Sales Fax
Customer Service Relational Customer
164
Relational Sales
Business, Education,
Technical Support for XPS Computers only Customer Service
165
Code Country Code Technical Support
166
Service Home/Small Business
Customer Service Switchboard
Fax Switchboard
167
Code Customer Service Phone
Code Customer Service
Customer Service Sales Getting Help
168
169
170
Customer Service Employee Purchase
Program EPP Support Technical Support Fax
171
172
Amperes AC Alternating current
173
Celsius
174
175
176
177
178
179
180
181
182
System diskette See bootable diskette
TCP/IP Transmission Control Protocol/Internet Protocol
183
184
Index
185
Dimm sockets
Error messages, 31 systems management
187
Post
189
Index