W . d e l l . c o m s u p p o r t . d e l l . c o m
 March JN551
 Contents
 Memory Information Screen
Sata Configuration Screen Integrated Devices Screen
 Removing the Cooling Fans Replacing the Cooling Fans
Hard Drive Installation Guidelines
Removing a Memory Module Installing a Memory Module
Microsoft Windows Operating
 103
Removing the Power Supply Installing the Power Supply
Installing the System Board
Removing the System Board
 119
Troubleshooting a Hard Drive 120
108
113
 133
Disabling a Forgotten Password 135
Automated Order-Status Service 139
131
 Glossary Index
 Contents
 About Your System
Other Information You May Need
 Accessing System Features During Startup
 Front-Panel Features and Indicators
 Problem with the power supply
System, the power is turned off
Low power state
Steady amber a Bios failure
 Expansion-card slots About Your System
Back-Panel Features and Indicators
USB connectors NIC connector Video connector
 Link indicator
Connecting External Devices
NIC Indicator Codes
 Network or the NIC is disabled in the System
Power Supply Indicators
NIC Indicator Codes Indicator Type Description Activity Off
NIC is disabled in the System Setup
 Information only
Diagnostic Lights
Diagnostic Indicator Codes Causes
Bios checksum failure
 Diskette drive or hard
Installed in your system
Troubleshooting Your System
Drive installed in your system. If
 System Messages
 List of supported
Installed. See
Spelled the command
Processors. See
 Setup Program on
Error Drive on Nvram jumper is After an Nvram jumper
Installed Is installed, run
See Using the System
 Installed correctly Troubleshooting System Cooling
Command
Processor cooling Ensure that Fan is faulty or the fan
Assembly is not
 Cable or connector See Troubleshooting
Shroud assembly are
Insert a bootable
Trying to boot from a Diskette or CD
 Diskette drive or your
Hard drive does not Operating system or Have a bootable
Installed on it If the problem persists
Diskette
 Detected Cards and connections
An attached device is See Troubleshooting
Improperly configured Your System on
Ensure that all network
 Operation failed Diskette Drive on 116 or
Disk reset
Faulty diskette drive
If the problem persists, see Getting Help on
 Memory has been If memory has been
Be faulty Can be ignored. If Memory has not been
Replace the faulty
Board might be Diagnostics. See Malfunctioning
 Is unsupported. Modules and, if
Has occurred Diagnostics. See
Dimm configuration Reinstall the memory
Installed memory
 Alert Messages
Diagnostics Messages
 Responding to Error Messages
Entering the System Setup Program
 Selected field
Using the System Setup Program
Right arrow You can also type the appropriate value Enter
Back to the option menu
 Main Screen
Exiting the System Setup Program
System Setup Options
 You to enable at least one of the devices
Or DVD drive. See Sata Configuration Screen on
Boot Sequence
To the device indicates that the boot device is enabled
 Main System Options OptionDescription
Memory Information Screen
 CPU Information Screen
Sata Configuration Screen
 Integrated Devices Screen
 System Security Screen
 System Security Screen Option Description Chassis Intrusion
System and Setup Password Features
Reporting Default is Enabled
Exit Screen
 Using the System Password
 Using the System Setup Program
 Using the Setup Password
 See Disabling a Forgotten Password on
Disabling a Forgotten Password
 Using the System Setup Program
 Recommended Tools
Installing System Components
 Inside the System
Inside the System 101 Power supply
 Closing the System
Opening the System
 Opening and Closing the System Release tab
Front Drive Bezel
 Replacing the Front Drive Bezel
Removing the Front Drive Bezel
 Replacing an Insert on the Front Drive Bezel
Removing an Insert on the Front Drive Bezel
 Inch drive
Removing and Inserting Blank Drive Inserts
 Drive blank alignment screw
Diskette Drive
Removing the Diskette Drive
 Diskette drive shoulder screw
 Installing a Diskette Drive
 Installing Diskette Drive Shoulder Screws
Connect the P7 power cable to the drive. See Figure
 Cable clip
Sata power convert cable
Diskette drive ribbon cable
 Removing an Optical or Tape Drive
Optical and Tape Drives
 Optical drive shoulder screw
 Optical drive Drive bay screw slots
 Installing an Optical or Tape Drive
 11. Installing Optical or Tape Drive Shoulder Screws
 Scsi cable System board Installing System Components
 Sata power cable Cable clip Sata optical disk cable
 Removing a Hard Drive
Hard Drive Installation Guidelines
Hard Drives
 Hard drive in primary hard drive bay
 Installing a Hard Drive
 15. Installing a Hard Drive in a Drive Bracket Hard drive
Page
 Power cable to hard drive female
 Removing an Expansion Card
Expansion Cards
 18. Removing and Installing an Expansion Card Expansion card
 Installing an Expansion Card
 SAS Controller Expansion Card
 Retaining clip on top of heat sink fan shroud
Power cable Hard disk drive fan
SAS cable
Shroud
 Memory
Memory Module Upgrade Kits
Memory Module Installation Guidelines
 512 MB None
Memory Configuration Guidelines Total Memory
 Removing a Memory Module
Installing a Memory Module
 Memory module socket ejectors
 Removing the Processor
Microprocessor
 Installing System Components
 Captive screws
21. Installing and Removing the Heat Sink
 Socket Processor
Replacing the Processor
 Cooling Fans
 Slide the fan toward the back panel and lift the fan out
Removing the Cooling Fans
 Bracket mount
 Replacing the Cooling Fans
 Installing System Components
 Heat sink fan
System Battery
 Removing the System Battery
 Installing the System Battery
 Removing the Power Supply
Power Supply
 Screws Cable clip Installing System Components
27. Removing the Power Supply Power supply release tab
 Removing the Chassis Intrusion Switch
Chassis Intrusion Switch
Installing the Power Supply
 Intrusion connector
Installing the Chassis Intrusion Switch
 Removing the Bezel
Bezel Service Only Parts Procedure
 Bezel Alignment tab
Replacing the Bezel
 Removing the I/O Panel Assembly
Panel Assembly Service Only Parts Procedure
 Holding tab on the chassis
Replacing the I/O Panel Assembly
 Panel ribbon cable
 Removing the System Board
System Board Service Only Parts Procedure
 101
Installing the System Board
 Installing System Components
 103
Safety First-For You and Your System
Start-Up Routine
 Problem
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
 105
Troubleshooting the Keyboard
Troubleshooting the Mouse
 Troubleshooting Serial I/O Problems
 107
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
 NIC cannot communicate with network
Troubleshooting a NIC
 109
Troubleshooting a Wet System
Liquid spilled on the system Excessive humidity
 System was dropped or damaged
Troubleshooting a Damaged System
 111
Troubleshooting the System Battery
 Power-supply fault indicator is blinking amber
Troubleshooting Power Supply
 113
Troubleshooting System Cooling Problems
Troubleshooting a Fan
 Troubleshooting System Memory
 115
 Error message indicates a diskette drive problem
Troubleshooting a Diskette Drive
 117
 Troubleshooting an Optical Drive
 119
Troubleshooting an External Scsi Tape Drive
 Troubleshooting a Hard Drive
 121
 122
Troubleshooting a SAS or SAS RAID Controller
 123
Troubleshooting Expansion Cards
 Troubleshooting Your System
 125
Troubleshooting the Microprocessor
 Troubleshooting Your System
 127
Using Dell PowerEdge Diagnostics
System Diagnostics Features
 System Diagnostics Testing Options
When to Use the System Diagnostics
Running the System Diagnostics
 129
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
 Viewing Information and Results
 131
Jumpers and Connectors
System Board Jumpers
 132
 133
System Board Connectors
 134
32-bit, 33-MHz PCI
 135
Disabling a Forgotten Password
 136
 Getting Help
Obtaining Assistance
137
 Online Services
 139
Automated Order-Status Service
Support Service
Product Information
 140
Returning Items for Warranty Repair or Credit
Before You Call
 141
 Online Support Mail Address
Customer Service, Sales
Contacting Dell
142
 143
 144
 145
 Code Technical Support
Online Support International Access
Customer Service Fax
146
 Malaysia
Country Code Penang, Malaysia Customer Service Penang
Status Service Transaction Sales Penang
147
 148
 149
 150
 151
 152
 153
 154
 155
 156
 157
 158
 159
 Precision, OptiPlex, Latitude Technical Support outside
Japan Dimension, Inspiron Technical Support Dell
160
 Code Computers only Country Code Technical Support
City Code Customer Service
Dimension, PDA Electronics, Accessories Sales
161
 162
 Country Code Sales
Status Service Transaction Sales
Customer Service, Sales Getting Help
163
 Fax Relational Sales Fax
Customer Service Relational Customer
164
Relational Sales
 Business, Education,
Technical Support for XPS Computers only Customer Service
165
Code Country Code Technical Support
 166
Service Home/Small Business
Customer Service Switchboard
Fax Switchboard
 167
Code Customer Service Phone
Code Customer Service
Customer Service Sales Getting Help
 168
 169
 Program EPP Support Technical Support Fax
Customer Service Employee Purchase
170
 171
 172
 Amperes AC Alternating current
173
 Celsius
174
 175
 176
 177
 178
 179
 180
 181
 TCP/IP Transmission Control Protocol/Internet Protocol
System diskette See bootable diskette
182
 183
 184
 Index
185
 Dimm sockets
Error messages, 31 systems management
 187
 Post
 189
 Index