Finding Information for Your Computer

Dell provides the following support options to help you quickly find answers to your questions and problems:

Dell Solution Center — Double-click the Dell Solution Center icon on your Microsoft® Windows® desktop for documentation, tools, troubleshooting information, and links to online support resources.

Dell Support on the Internet — The Dell Support website (support.dell.com) provides online tools, including a Knowledge Base, Frequently Asked Questions, Hints and Tips, Software Reinstall Guides, Dell Community Forums, and Dell Customer Care.

Dell Technical Support — E-mail or call technical support personnel for Dell™ hardware or operating system issues that you cannot resolve using the Dell Support options.

Use the following chart to determine where you can find information on a particular topic.

What are you looking for?

Find It Here

 

 

• How to access tutorials and other how

Dell Solution Center

to information

 

• How to get a copy of my invoice

On your Windows desktop

How to extend my warranty

Additional documentation, tools, troubleshooting information, and links to online support resources

• Latest drivers for my computer

Dell Support Website — support.dell.com

• Answers to technical service and

The Dell Support website provides several online tools, including:

support questions

• Solutions — Troubleshooting hints and tips, articles from technicians,

• Online discussions with other users and

and online courses

technical support

• Community Forum — Online discussion with other Dell customers

• Documentation for my computer

• Upgrades — Upgrade information for components, such as memory,

 

 

the hard drive, and the operating system

 

• Customer Care — Contact information, order status, warranty, and

 

repair information

 

• Downloads — Drivers, patches, and software updates

 

• Reference — Computer documentation, product specifications, and

 

white papers

Finding Information for Your Computer

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Dell XPS manual Finding Information for Your Computer