Dell XPS manual Advanced Troubleshooting

Models: XPS

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4 Advanced Troubleshooting

Power Problems

42

Printer Problems

43

Scanner Problems

44

Sound and Speaker Problems

45

No sound from speakers

45

No sound from headphones

46

Video and Monitor Problems

46

If the screen is blank

46

If the screen is difficult to read

47

4 Advanced Troubleshooting

Diagnostic Lights

49

Dell Diagnostics

52

When to Use the Dell Diagnostics

52

Starting the Dell Diagnostics

52

Dell Diagnostics Main Menu

54

Drivers

55

What Is a Driver?

55

Identifying Drivers

56

Reinstalling Drivers

56

Using Microsoft® Windows® XP System Restore

57

Creating a Restore Point

57

Restoring the Computer to an Earlier Operating State

58

Undoing the Last System Restore

58

Resolving Software and Hardware Incompatibilities

59

Reinstalling Microsoft® Windows® XP

60

Before You Begin

60

Reinstalling Windows XP

60

Contents

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Dell XPS manual Advanced Troubleshooting