Dell XPS manual Contacting Dell, Definition of Dell-Installed Software and Peripherals

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Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (technical support)

•premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code
Anguilla	General Support	toll-free: 800-335-0031
Antigua and Barbuda	General Support	1-800-805-5924

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