Using Microsoft Windows XP System Restore | Dell XPS specification

Using the ResourceCD

If using Device Driver Rollback or System Restore (see page 57) does not resolve the problem, then reinstall the driver from the ResourceCD.

1With the Windows desktop displayed, insert the ResourceCD.

If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.

2When the ResourceCD installation program starts, follow the prompts on the screen.

3When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the ResourceCD.

5At the Welcome Dell System Owner screen, click Next.

NOTE: The ResourceCD displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers information, see the documentation that came with the device.

A message stating that the ResourceCD is detecting hardware in your computer appears.

The drivers that are used by your computer are automatically displayed in the My Drivers— The ResourceCD has identified these components in your system window.

6Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.

Using Microsoft® Windows® XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 14.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

Creating a Restore Point

1Click the Start button and click Help and Support.

2Click System Restore.

3Follow the instructions on the screen.

Advanced Troubleshooting

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Dell XPS Using Microsoft Windows XP System Restore, Creating a Restore Point, Using the ResourceCD, Click System Restore

Contents

Ieee 1394 connector Headphone connector Microphone connectorSerial connector Fans Diagnostic lights Abbreviations and Acronyms Contents Optimizing Performance Mail, Modem, and Internet Problems Using Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateResolving Software and Hardware Incompatibilities Protecting Against Electrostatic Discharge Removing and Installing Parts 109 105110 128 Contents Safety General Safety When Working Inside Your Computer Safety When Using Your Computer Safety Protecting Against Electrostatic Discharge Safety Ergonomic Computing HabitsSafety Battery Disposal W . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer How to change my display resolution ResourceCD Service Tag and Microsoft Windows LabelDrivers for my computer My computer documentation Finding Information for Your Computer Using Your Computer Opening the Drive Door Connecting Two Monitors If both monitors have VGA connectors TV OUT connector DVI white connectorOptional VGA adapter Configuring Graphics Cards Settings and FunctionsIf one of the monitors is a television About Your RAID Configuration About Serial ATA DrivesRemoving the Graphics Card Driver Segment Hard drive RAID Level Segment Transferring Information to a New Computer Copying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWsHelpful Tips Network Setup Wizard Turning Off Your ComputerIntegrated firewall provided with Windows XP Using Your Computer DDR Memory and Processor Front-Side Bus Intel Performance Acceleration TechnologyHyper-Threading Optimizing Performance Overclocking Solving Problems Finding Solutions Finding Help Information Battery Problems Drive ProblemsFloppy drive problems CD drive problems DVD drive problems Problems writing to a CD-RW driveHard drive problems Under Error-checking, click Check Now Mail, Modem, and Internet Problems Error Messages Click Add or Remove ProgramsClick the Change or Remove Program icon General Problems Computer stops respondingProgram stops responding Other software problems Program crashes repeatedlySolid blue screen appears General hardware problems Other technical problems Ieee 1394 Device Problems Keyboard ProblemsClick Printers and Other Hardware Simultaneously press CtrlEsc to display the Start menu Mouse Problems Network Problems NetworkIntegrity/speed light Power Problems Printer Problems Click Scanners and Cameras Scanner Problems No sound from speakers Sound and Speaker Problems Video and Monitor Problems No sound from headphonesIf the screen is blank Click Appearance and Themes If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting = yellow = green = off Light Pattern Problem Description Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From the ResourceCD Starting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionTab Function Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Creating a Restore Point Using Microsoft Windows XP System RestoreUsing the ResourceCD Click System Restore Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Click Performance and Maintenance Enabling System RestoreClick the System Restore tab Click Performance and Maintenance and click System Reinstalling Windows XP Reinstalling Microsoft Windows XPBooting From the Operating System CD Before You Begin Next Windows XP Setup Advanced Troubleshooting Front and Back View of the Computer Removing and Installing PartsFront View Computer. Instead, perform a Microsoft Windows shutdown Front View Doors Open Back View Network or broadband jack Removing and Installing Parts Precautionary Measures Before You BeginRecommended Tools Protecting Against Electrostatic Discharge Opening the Computer Cover Page Floppy drive CD/DVD drive Hard drive Inside View of Your Computer Memory System Board Components DDR Memory Overview Memory Installation Guidelines Installing Memory Notch Memory module Cutouts Crossbar PCI Cards Installing a PCI Card Not fully seated card Fully seated card Bracket Filler bracket Alignment guide Alignment bar Retention arm Removing a PCI Card Removing an AGP Card AGP Cards Installing an AGP Card DrivesOverview Hard Drive Removing a Hard DriveFloppy drive CD/DVD drives Hard drives Power cable Tabs IDE hard- drive cable Installing a Hard DrivePower cable Tabs IDE hard drive example Drive Bracket rails Screws System board Connector Removing a Floppy Drive Floppy Drive Tabs Floppy drive Installing a Floppy Drive Tabs Floppy drive Power cable Tabs CD/DVD drive cable Audio cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Power cable Tabs CD/DVD drive cable Audio cable Removing the Processor Airflow Shroud Processor Airflow Shroud Installing the Processor Airflow Shroud Top anchor tabsSide anchor tabs Indentations Bottom anchor tabs Processor Installing the Processor Processor socket Retention module Heat sink processor socket Release tab Removing the Processor Front Panel Removing the Front PanelRelease lever Processor Socket Replacing the Front Panel Removing the Drive Door Drive Door Top bracket hinge Bottom bracket hinge Replacing the Drive Door 100 Door bracket/door hinge assemblyHinge tab Door hinges Door bracket Door hinge 101 Battery Battery Closing the Computer Cover102 Cover latch release Security cable slot Padlock ring 103 Removing and Installing Parts 105 Specifications Video 106Audio Expansion Bus Controls and Lights 107 108 PowerPhysical Environmental Viewing Settings Standard SettingsSystem Setup Screens Boot Sequence Changing Boot Sequence for the Current Boot Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots 110 111 Dell Technical Support Policy U.S. Only Contacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 What is not covered by this limited warranty? What is covered by this limited warranty?Regulatory Notices Limited Warranties and Return Policy 129 How long does this limited warranty last? What do I do if I need warranty service? What will Dell do?130 May I transfer the limited warranty? What if I purchased a service contract?Total Satisfaction Return Policy U.S. Only How will you fix my product? 132 133 134 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada Only 136 Intel’s Three Year Limited Warranty What are Errata? 137 Appendix Index 139 Index Processor Problems Modem problems Help file, 14 accessing140 Index Index 141 142 Index Wizard, 37 reinstalling, 60 scanner, 44 System Restore