Dell XPS manual Sound and Speaker Problems, No sound from speakers

Sound and Speaker Problems

NOTE: For optimum performance, install a PCI sound card only in PCI slot 3 or 4.

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog mode. To enable digital mode:

1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices.

3 Click the Hardware tab.

4 Double-click the name of your CD drive. 5 Click the Properties tab.

6 Check the Enable digital CD audio for this CD-ROM device box.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

RUN THE SPEAKER DIAGNOSTICS — Some speaker systems have self- diagnostics. See the speaker documentation for diagnostics instructions.

Solving Problems

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