parallel connector
Dell Dimension XPS
USB 2.0 connectors
keyboard connector
Model WHL
Notes, Notices, and Cautions
Abbreviations and Acronyms
December
Contents
1 Using Your Computer
2 Optimizing Performance
3 Solving Problems
A program is designed for an earlier Microsoft Windows
4 Advanced Troubleshooting
Contents
5 Removing and Installing Parts
Installing the Processor Airflow Shroud
Protecting Against Electrostatic Discharge
6 Appendix
Intel Warranty Statement for Pentium and Celeron Processors
Contents
CAUTION Safety Instructions
SAFETY General
SAFETY When Using Your Computer
SAFETY When Working Inside Your Computer
SAFETY Ergonomic Computing Habits
SAFETY Protecting Against Electrostatic Discharge
SAFETY Battery Disposal
12 CAUTION Safety Instructions
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Finding Information for Your Computer
Type a word or phrase that describes your problem and click the arrow
Documentation and drivers are already
16 Finding Information for Your Computer
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Using Your Computer
Opening the Drive Door Connecting Two Monitors
If both monitors have VGA connectors
VGA blue connector
Configuring Graphics Cards
Settings and Functions
About Serial ATA Drives
About Your RAID Configuration
Removing the Graphics Card Driver
Using Your Computer
RAID Level
serial ATA RAID configured for RAID level
RAID Level
Transferring Information to a New Computer
Copying CDs and DVDs
Using Blank CD-Rs and CD-RWs
How to Copy a CD or DVD
Helpful Tips
Network Setup Wizard
Turning Off Your Computer
26 Using Your Computer
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DDR Memory and Processor Front-Side Bus
Optimizing Performance
Intel Performance Acceleration Technology
Hyper-Threading
Overclocking
See page
Solving Problems
Finding Solutions
Get technical assistance from Dell. See page See page
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Finding Help Information
TO ACCESS THE DELL DIMENSION HELP FILE
See page See page See page See page See page See page See page
Drive Problems
Battery Problems
Floppy drive problems
CD drive problems
Hard drive problems
Problems writing to a CD-RW drive
DVD drive problems
1 Click the Start button and click My Computer
If all commands receive responses, the modem is operating properly
E-Mail, Modem, and Internet Problems
4 Click the Modems tab 5 Click the COM port for your modem
Error Messages
The computer stops responding
General Problems
A program stops responding
A solid blue screen appears
Other software problems
A program crashes repeatedly
2 In the welcome screen, click Next
Your computer locks up, particularly while using a specific device
Other technical problems
General hardware problems
A sound card emits noise or demonstrates other problems
IEEE 1394 Device Problems
Keyboard Problems
Mouse Problems
Network Problems
activity light
Power Problems
Printer Problems
VERIFY THE PRINTER CABLE CONNECTIONS
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
48 Solving Problems
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Advanced Troubleshooting
Diagnostic Lights
= yellow = green = off
Suggested Resolution
When to Use the Dell Diagnostics
Dell Diagnostics
Starting the Dell Diagnostics
1 Shut down see page 25 and restart the computer
Dell Diagnostics Main Menu
What Is a Driver?
Drivers
Reinstalling Drivers
Identifying Drivers
Using Microsoft Windows XP System Restore
Creating a Restore Point
Undoing the Last System Restore
Restoring the Computer to an Earlier Operating State
4 Click the System Restore tab
Enabling System Restore
2 Click Performance and Maintenance
2 Click Performance and Maintenance and click System
Reinstalling Windows XP
Reinstalling Microsoft Windows XP
Before You Begin
13 When the Welcome to Microsoft screen appears, click Next
17 Click Next
Front and Back View of the Computer
Removing and Installing Parts
Front View
Front View Doors Open
Back View
NOTE For optimum performance, install a PCI sound card only in PCI slot 3 or
Removing and Installing Parts
Before You Begin
Precautionary Measures
Recommended Tools
Protecting Against Electrostatic Discharge
Opening the Computer Cover
cover latch release
Removing and Installing Parts
security cable slot padlock ring
Removing and Installing Parts
Inside View of Your Computer
card fan processor fans system board power supply power supply fans
floppy drive CD/DVD drive hard drive
System Board Components
Memory
Memory Installation Guidelines
DDR Memory Overview
Installing Memory
8 Close the computer cover see page
Installing a PCI Card
PCI Cards
7 Prepare the card for installation
Removing a PCI Card
AGP Cards
Removing an AGP Card
Drives
Installing an AGP Card
Overview
Hard Drive
Removing a Hard Drive
3 Disconnect the power and hard-drive cables from the drive
IDE hard drive
system board connector
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serial ATA hard drive serial ATA hard- drive cable
Floppy Drive
Removing a Floppy Drive
Installing a Floppy Drive
5 Attach the power and floppy-drive cables to the floppy drive
CD/DVD Drive
Removing a CD/DVD Drive
Installing a CD/DVD Drive
7 Connect the power and CD/DVD drive cables to the drive
Processor Airflow Shroud
Removing the Processor Airflow Shroud
Installing the Processor Airflow Shroud
airflow shroud
Installing the Processor
Processor
8 Install the heat sink
Removing the Processor
retention module clip
Front Panel
Removing the Front Panel
Replacing the Front Panel
To replace the front panel, perform the removal procedure in reverse
Removing the Drive Door
Drive Door
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Replacing the Drive Door
lower part of
Battery
Closing the Computer Cover
4 If you are using a padlock to secure your computer, install the padlock
104 Removing and Installing Parts
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Specifications
Appendix
Audio
Connectors
Video
Expansion Bus
Network adapter PS/2 keyboard and mouse USB Audio
Environmental
Power
Physical
NOTE At 35C 95F, the maximum
System Setup Screens
Standard Settings
Viewing Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
Clearing Forgotten Passwords
Changing Boot Sequence for Future Boots
Dell Technical Support Policy U.S. Only
Contacting Dell
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
Country City
Country City
Country City
Country City
Country City
Country City
Country City
Country City
Country City
Country City
800 300 410 or 800 300 411 or
Country City
Country City
toll-free
or toll-free
What is not covered by this limited warranty?
Limited Warranty for Dell-Branded Hardware Products U.S. Only
What is covered by this limited warranty?
Regulatory Notices
How long does this limited warranty last?
What do I do if I need warranty service?
What will Dell do?
Total Satisfaction Return Policy U.S. Only
What if I purchased a service contract?
May I transfer the limited warranty?
How will you fix my product?
What is covered by this limited warranty?
Limited Warranty Terms for Dell-Branded Hardware Products Canada Only
What is not covered by this limited warranty?
What do I do if I need warranty service?
How long does this limited warranty last?
What will Dell do?
May I transfer the limited warranty?
What if I purchased a service contract?
How will you fix my product?
Third-Party Software and Peripherals Products
Total Satisfaction Return Policy Canada Only
Dell Software and Peripherals Canada Only
Dell-Branded Peripheral Products
Extent of Limited Warranty
Intel’s Three Year Limited Warranty
Limited Warranty
How to Obtain Warranty Service
What are Errata?
Intel’s Commitment to Quality
1997, 1998 Intel Corporation. All rights reserved
138 Appendix
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Index
Page