Dell XPS manual Suggested Resolution

Models: XPS

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Suggested Resolution

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Problem Description

Suggested Resolution

No memory modules are detected.

1 Reinstall all memory modules (see page 73).

A

B

C

D

 

2

Ensure that all the connector tabs are

 

 

locked.

 

 

 

 

 

 

 

 

 

 

 

3

Restart the computer.

 

 

 

 

 

4

If the problem persists, contact Dell

 

 

 

 

 

 

(see page 112).

 

 

 

 

 

 

 

 

 

 

Memory modules are detected, but a

• Ensure that no special memory

 

 

 

 

memory configuration or compatibility

 

module/memory connector placement

A

B

C

D

error exists.

 

requirements exist (see page 73).

 

• Verify that the memory modules that

 

 

 

 

 

 

 

 

 

 

 

you are installing are compatible with

 

 

 

 

 

 

your computer (see page 73).

 

 

 

 

 

• If the problem persists, contact Dell

 

 

 

 

 

 

(see page 112).

 

 

 

 

 

 

 

 

 

 

A possible system board resource and/or

See "Resolving Software and Hardware

 

 

 

 

hardware failure has occurred.

Incompatibilities" on page 59.

A

B

C

D

 

If the problem persists, contact Dell (see

 

 

 

 

 

page 112).

A possible expansion card failure has occurred.

A B C D

1 Determine if a conflict exists by removing a card (not a video card) (see page 77) and restarting the computer.

2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer.

3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 59).

4 If the problem persists, contact Dell (see page 112).

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Advanced Troubleshooting

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Dell XPS manual Suggested Resolution