Denon POA-A1HDCI manual 103

GAudioH

Symptom

Cause

Countermeasure

Page

No sound is

• You

are playing

a

monaural

• The mode is set to something

48

produced from

source (TV, AM radio broadcast,

other than “STANDARD” (Dolby/

center speaker.

etc.) in the “STANDARD” (Dolby/

DTS Surround) or “HOME THX

DTS Surround) or “HOME THX

CINEMA” .

CINEMA” mode.

No sound

• The

surround mode

is set to

• Set

to

a

surround

playback

48 ~ 50

is produced

“STEREO”, “DIRECT” or “PURE

mode.

from surround

DIRECT”.

speakers.

No sound is

• Surround back speaker setting is

• Set

to

something other than

29

produced from

set to “None”.

“None”.

surround back

• Surround mode not set to a mode

• Select

a

surround

playback

48 ~ 50

speaker.

for 6.1- or 7.1-channel playback.

mode.

No sound is

• Subwoofer’s

power

not turned

• Turn on the subwoofer’s power.

–

produced from

on.

subwoofer.

• The

“Subwoofer”

setting

at

• Set to “Yes”.

29

“Speaker configuration” is set to

“No”.

• The

subwoofer

is

not properly

• Check the connections.

11

connected.

• The

subwoofer’s

volume

is

• Adjust the subwoofer’s volume

–

turned off.

to an appropriate level.

No test tones are

• Surround

mode

not

set

• Set to the “STANDARD” (Dolby/

48

produced when

to

“STANDARD”

(Dolby/DTS

DTS Surround) or “HOME THX

main remote

Surround)

or

“HOME

THX

CINEMA” mode.

control unit’s TEST

CINEMA” mode.

button is pressed.

DTS sound is not

• DVD player’s audio output setting

• Set the DVD player. For details,

–

output.

is not set to bitstream.

refer to the DVD player’s

operating instructions.

• DVD

player

is

not

compatible

• Use a DTS-compatible player.

–

with DTS sound playback.

• The

AVP-A1HDCI’s

“Decode

• Set

to

the

“Auto”

or “DTS”

46

Mode” setting is set to “PCM”.

mode.

HDMI audio

• The “Manual Setup” – “HDMI

• Set to “Amp”.

32

signals are not

Setup” – “Audio” setting is set to

output from

“TV”.

speakers.

Symptom		Cause				Countermeasure					Page
No sound is	• The “Manual Setup” – “HDMI				• Set to “TV”.						32
output from	Setup” – “Audio” setting is set to
the monitor	“Amp”.
connected
with HDMI
connections.
GVideoH
Symptom		Cause				Countermeasure					Page
The on-screen	• The format of the GUI and TV				• Match the format of the GUI and						40
display does not	(NTSC or PAL) do not match.				TV.
appear.
No picture	• The	connections between the			• Check the connections.						12, 13
appears.	AVP-A1HDCI and monitor are
	faulty.
	• The	monitor’s input		setting is	• Set properly.						–
	wrong.
	• PURE DIRECT mode is set.				• Cancel the PURE DIRECT mode.						50
	• The player is connected using the				• High definition (1080i/720p) and						–
	component input connectors, the				progressive		(480p/576p)			video
	monitor is connected using the				signals are not down-converted.
	video (yellow) or S-Video output				Set the player to interlace
	connectors.				(480i/576i) signals.
No picture	• The	connections to		the HDMI	• Check the connections.						12
appears	connectors are faulty.
with HDMI	• HDMI input setting is improper.				• Check the HDMI input setting.						46
connections.	• The	monitor	is not	compatible	• Connect a		monitor		that is		12
	with	copyright		protection	compatible		with		copyright
	(HDCP).				protection (HDCP).
	• The HDMI format of the player				• Match the HDMI format of the						12
	and monitor do not match.				player and monitor.
Picture cannot be	• Input source does			not match	• The video		conversion		function		16, 17
recorded.	recorder’s		video	connection	does not work for the REC
	connector (video or S-Video).				OUT	connectors. Match				the
					input	source		and	recorder
					connections.
DVDs cannot be					• This is not a malfunction. Most						–
copied on a VCR.			–		movie	software		includes		copy
					prevention signals and cannot be
					copied.

Troubleshooting Information Zone-Multi Control Remote Playback Setup Connections Started Getting

100