Denon POA-A1HDCI manual 104

Troubleshooting Information Zone-Multi Control Remote Playback Setup Connections Started Getting

GiPodH

Symptom

Cause

Countermeasure

Page

iPod cannot be

• The

input

source

assigned to

• Switch

to

the

input

source

47

played.

“iPod dock” is not selected.

assigned at “iPod dock”.

• Cable is not properly connected.

• Reconnect.

14

• Control

Dock for

iPod’s

AC

• Plug the Control Dock for iPod’s

–

adapter is not connected to

AC adapter into a power outlet.

power outlet.

GNET/USB / RhapsodyH

Symptom

Cause

Countermeasure

Page

When a USB

• The set cannot recognize a USB

• Check the connection.

19

memory device

memory device.

is connected,

• A

USB

memory

device

not

• Connect a USB memory device

–

“USB” is not

conforming to mass storage class

conforming

to

mass

storage

displayed on the

or MTP standards is connected.

class or MTP standards.

GUI menu.

• The set port and the connected

• Connect to the port set at “USB

47

port do not match.

Select”.

• A

USB

memory

device

that

• This is not a malfunction. DENON

–

the set cannot recognize is

does not guarantee that all USB

connected.

memory devices will operate or

receive power.

• USB memory device is connected

• Connect the USB memory device

–

via USB hub.

directly to the USB port.

Files on a USB

• USB memory device is in format

• Set the

format

to FAT16 or

–

memory device

other than FAT16 or FAT32.

FAT32. For details, refer to the

cannot be played.

USB memory device’s operating

instructions.

• USB memory device is divided

• When

divided

into

multiple

–

into multiple partitions.

partitions, only files stored in the

top partition can be played.

• Files

are

stored

in a

non-

• Record the files in a compatible

64

compatible format.

format.

• You are attempting to play a file

• Files that are copyright protected

64

that is copyright protected.

cannot be played on this set.

The file names

• Characters

that

cannot

be

• This is

not

a malfunction. On

–

are not displayed

displayed are used.

this set, characters that cannot

properly (“...”, etc.).

be displayed are replaced with a

“ . (period)”.

Symptom				Cause				Countermeasure	Page
Internet radio	• Ethernet		cable is		not	properly		• Check the connection status.	21
cannot be played.	connected			or	network		is
	disconnected.
	• Program		is	being	broadcast in			• Only Internet radio programs in	63, 64
	non-compatible format.							MP3 and WMA can be played on
								this set.
	• The	computer’s			or	router’s		• Check the computer’s or router’s	–
	firewall is activated.							firewall settings.
	• Radio	station is			not	currently		• Choose a radio station that is	66
	broadcasting.							currently broadcasting.
	• IP address is wrong.							• Check the set’s IP address.	37
Files stored on a	• Files	are		stored	in	a	non-	• Record in a compatible format.	63, 64
computer cannot	compatible format.
be played.	• You are attempting to play a file							• Files that are copyright protected	63, 64
	that is copyright protected.							cannot be played on this set.
	• Set and computer are connected							• The set’s USB port cannot	–
	by USB cable.							be used for connection to a
								computer.
Server is not	• The	computer’s			or	router’s		• Check the computer’s or router’s	–
found, or it is	firewall is activated.							firewall settings.
not possible to	• Computer’s power is not turned							• Turn on the power.	–
connect to the	on.
server.	• Server is not running.							• Launch the server.	–
	• Set’s IP address is wrong.							• Check the set’s IP address.	37
Cannot connect to	• Radio	station is			not	currently		• Wait a while before trying again.	–
preset or favorite	broadcasting.
radio stations.	• Radio station is not currently in							• It is not possible to connect to	–
	service.							radio stations that are no longer
								in service.
For some	• Station		is	congested		or	not	• Wait a while before trying again.	–
radio stations,	currently broadcasting.
“Server Full”
or “Connection
Down” is
displayed and
station cannot be
connected to.
Sound is broken	• Network’s signal transfer speed							• This is not a malfunction. When	–
during playback.	is slow or communications lines							playing broadcast data with a
	or radio station is congested.							high bit rate, the sound may
								be broken, depending on the
								communications conditions.
Sound quality is	• File being played has a low bit							• This is not a malfunction.	–
poor or played	rate.
sound is noisy.

101