Dukane 9060 Using the Projector in a Network Troubleshooting, Check Points Countermeasures

6. Using the Projector in a Network

mTroubleshooting

In this section, the software names have been abbreviated as follows:

Dynamic Image Utility 2.0 to DIU 2.0, Viewer PPT Converter 2.0 to PPTC 2.0, and Image Express Utility 1.0 to IEU 1.0.

<Problem> Installation does not complete normally.

Check Points	Countermeasures
When using Windows 2000, did you log on with "Administra-	When using Windows 2000 or Windows XP, log on with the
tors" authority? When using Windows XP, did you log on with	authority described at the left and then install.
"Computer Administrator" authority?
Has Microsoft PowerPoint 2000/2002 been installed on the	When the message described at the left appears part way
personal computer to which this projector software is being	through the installation, add-in registration will not be made to
installed?	PowerPoint; however, the installation of this projector software
When this projector software is installed on a personal	will be completed normally.
computer that does not have PowerPoint 2000/2002 installed,	To have add-in registration made to PowerPoint, please install
a message to the effect of "Error in the automatic registration of	this projector software to a personal computer on which
PPTViewer2.dll" will appear part way through the installation.	PowerPoint 2000/2002 has been installed.
<Problem> Viewer PPT Converter 2.0 does not function. (PPTC 2.0)
Check Points	Countermeasures
Has Microsoft PowerPoint been installed on the personal	Install PowerPoint on the personal computer. Or, install Viewer
computer?	PPT Converter 2.0 on a personal computer on which
	PowerPoint has been installed.
<Problem> When using the projector control function, the projector power does not switch on. (DIU 2.0)
Check Points	Countermeasures
Are the personal computer and the projector connected by a	Connect the personal computer and the projector with an serial
serial cable?	cable or USB cable.
Or, are the personal computer and the projector connected by	Or, check the LAN port (RJ-45) of the projector. Purchase the
a LAN?	optional wireless LAN card for wireless LAN connection.
When the personal computer and the projector are connected	In the [Projector Options]￿[Setup] menu of the projector, place
with a LAN, is the projector in the idle mode?	checkmark in “Idle Mode”. Connect a power cable to the
	power outlet and set the main power switch to "I (On)".

<Problem> You want to delete the PowerPoint add-in registration. (PPTC 2.0)

Check Points	Countermeasures
Installing this projector software when Microsoft PowerPoint	Please see the PowerPoint Help function for the method of
2000/2002 has already been installed on the personal	deleting PowerPoint add-in registrations.
computer, will result in the automatic registration of the add-in	The PowerPoint add-in registration will not be deleted even
to PowerPoint.	when this projector software is uninstalled.

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