SpeedStream Router User Guide

*Note The 5100 and 5400 series SpeedStream routers have one Ethernet LED; the 5200 and 5500 series have four Ethernet LEDs, one for each Ethernet port.

Resolving Specific Issues

pwr LED Not Lit

If the pwr (power) LED is not lit, it is not connecting to the power source. Verify that the power cord is firmly plugged into the back panel of the router and that the other end is plugged into an active AC wall or power-strip outlet.

dsl LED Not Lit

If the DSL LED is not lit, it is not detecting a valid signal from the Central Office (CO). Verify that the DSL cable is plugged into the correct router port and the router power cord is plugged into the electrical outlet. If the cables are secure, you should contact your Service Provider.

enet LED Not Lit

This indicates that there is no Ethernet link detected. If you are using the Ethernet connection method, check the Ethernet cable connection from the computer to the router. If you have used the wrong cable, the LED on the Ethernet (NIC) card in your computer will not be lit either.

USB LED Not Lit

This indicates that there is no USB link detected. If you are using the USB installation method, check the USB cable connection from the computer to the router.

Login Password Error

If after being prompted for the login password, you receive the error message: Login Password is

invalid:

Retype the password, and then click Save Settings.

If you forget your password, you must reset the router.

Note The password is case-sensitive. Be sure that you have not accidentally activated the Caps key.

POST Failure (red pwr LED)

POST is the router’s “power-on self-test.” When you power on or reboot the router, the pwr LED goes to a solid red until one of two things occurs: it either fails its initial POST tests, or it comes fully up and is ready to run.

If POST passes, the router continues through the rest of its initialization, and the pwr LED changes to solid green.

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Efficient Networks 5500 Series, 5400 Series, 5200 Series manual Resolving Specific Issues, Pwr LED Not Lit