MON20/20 Software for Gas Chromatographs User Manual
SEPTEMBER 2010 3-9000-745
7-31
Figure 7-18. The MON 20/20 - Password Reset window
4. Click Copy to Clipboard and email the Password Reset Request ID
to tech.service@emerson.com. You will be sent a Password Reset
Key.
5. After you receive the Password Reset Key, return to the Connect to
GC window and again click the Ethernet button that corresponds to
the GC whose password you want to reset. The Login window
displays.
Figure 7-19. Login window
6. Enter the User Name and the Password Reset Key and click OK.
MON 20/20 will connect to the GC. To change the Password Reset
Key, see “Changing a user’s password” on page 7-28.